Voice of the Customer Software and Forecast Market
1 Introduction to Research & Analysis Reports
1.1 Voice of the Customer (VoC) Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Voice of the Customer (VoC) Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Voice of the Customer (VoC) Software Overall Market Size
2.1 Global Voice of the Customer (VoC) Software Market Size: 2021 VS 2028
2.2 Global Voice of the Customer (VoC) Software Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Voice of the Customer (VoC) Software Players in Global Market
3.2 Top Global Voice of the Customer (VoC) Software Companies Ranked by Revenue
3.3 Global Voice of the Customer (VoC) Software Revenue by Companies
3.4 Top 3 and Top 5 Voice of the Customer (VoC) Software Companies in Global Market, by Revenue in 2021
3.5 Global Companies Voice of the Customer (VoC) Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Voice of the Customer (VoC) Software Players in Global Market
3.6.1 List of Global Tier 1 Voice of the Customer (VoC) Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Voice of the Customer (VoC) Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Voice of the Customer (VoC) Software Market Size Markets, 2021 & 2028
4.1.2 On-premise
4.1.3 Cloud Based
4.2 By Type - Global Voice of the Customer (VoC) Software Revenue & Forecasts
4.2.1 By Type - Global Voice of the Customer (VoC) Software Revenue, 2017-2022
4.2.2 By Type - Global Voice of the Customer (VoC) Software Revenue, 2023-2028
4.2.3 By Type - Global Voice of the Customer (VoC) Software Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Voice of the Customer (VoC) Software Market Size, 2021 & 2028
5.1.2 SMEs
5.1.3 Large Enterprises
5.2 By Application - Global Voice of the Customer (VoC) Software Revenue & Forecasts
5.2.1 By Application - Global Voice of the Customer (VoC) Software Revenue, 2017-2022
5.2.2 By Application - Global Voice of the Customer (VoC) Software Revenue, 2023-2028
5.2.3 By Application - Global Voice of the Customer (VoC) Software Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Voice of the Customer (VoC) Software Market Size, 2021 & 2028
6.2 By Region - Global Voice of the Customer (VoC) Software Revenue & Forecasts
6.2.1 By Region - Global Voice of the Customer (VoC) Software Revenue, 2017-2022
6.2.2 By Region - Global Voice of the Customer (VoC) Software Revenue, 2023-2028
6.2.3 By Region - Global Voice of the Customer (VoC) Software Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Voice of the Customer (VoC) Software Revenue, 2017-2028
6.3.2 US Voice of the Customer (VoC) Software Market Size, 2017-2028
6.3.3 Canada Voice of the Customer (VoC) Software Market Size, 2017-2028
6.3.4 Mexico Voice of the Customer (VoC) Software Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Voice of the Customer (VoC) Software Revenue, 2017-2028
6.4.2 Germany Voice of the Customer (VoC) Software Market Size, 2017-2028
6.4.3 France Voice of the Customer (VoC) Software Market Size, 2017-2028
6.4.4 U.K. Voice of the Customer (VoC) Software Market Size, 2017-2028
6.4.5 Italy Voice of the Customer (VoC) Software Market Size, 2017-2028
6.4.6 Russia Voice of the Customer (VoC) Software Market Size, 2017-2028
6.4.7 Nordic Countries Voice of the Customer (VoC) Software Market Size, 2017-2028
6.4.8 Benelux Voice of the Customer (VoC) Software Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Voice of the Customer (VoC) Software Revenue, 2017-2028
6.5.2 China Voice of the Customer (VoC) Software Market Size, 2017-2028
6.5.3 Japan Voice of the Customer (VoC) Software Market Size, 2017-2028
6.5.4 South Korea Voice of the Customer (VoC) Software Market Size, 2017-2028
6.5.5 Southeast Asia Voice of the Customer (VoC) Software Market Size, 2017-2028
6.5.6 India Voice of the Customer (VoC) Software Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Voice of the Customer (VoC) Software Revenue, 2017-2028
6.6.2 Brazil Voice of the Customer (VoC) Software Market Size, 2017-2028
6.6.3 Argentina Voice of the Customer (VoC) Software Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Voice of the Customer (VoC) Software Revenue, 2017-2028
6.7.2 Turkey Voice of the Customer (VoC) Software Market Size, 2017-2028
6.7.3 Israel Voice of the Customer (VoC) Software Market Size, 2017-2028
6.7.4 Saudi Arabia Voice of the Customer (VoC) Software Market Size, 2017-2028
6.7.5 UAE Voice of the Customer (VoC) Software Market Size, 2017-2028
7 Players Profiles
7.1 Qualtrics (SAP)
7.1.1 Qualtrics (SAP) Corporate Summary
7.1.2 Qualtrics (SAP) Business Overview
7.1.3 Qualtrics (SAP) Voice of the Customer (VoC) Software Major Product Offerings
7.1.4 Qualtrics (SAP) Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.1.5 Qualtrics (SAP) Key News
7.2 Confirmit
7.2.1 Confirmit Corporate Summary
7.2.2 Confirmit Business Overview
7.2.3 Confirmit Voice of the Customer (VoC) Software Major Product Offerings
7.2.4 Confirmit Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.2.5 Confirmit Key News
7.3 Medallia
7.3.1 Medallia Corporate Summary
7.3.2 Medallia Business Overview
7.3.3 Medallia Voice of the Customer (VoC) Software Major Product Offerings
7.3.4 Medallia Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.3.5 Medallia Key News
7.4 Ignite Technologies
7.4.1 Ignite Technologies Corporate Summary
7.4.2 Ignite Technologies Business Overview
7.4.3 Ignite Technologies Voice of the Customer (VoC) Software Major Product Offerings
7.4.4 Ignite Technologies Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.4.5 Ignite Technologies Key News
7.5 Clarabridge
7.5.1 Clarabridge Corporate Summary
7.5.2 Clarabridge Business Overview
7.5.3 Clarabridge Voice of the Customer (VoC) Software Major Product Offerings
7.5.4 Clarabridge Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.5.5 Clarabridge Key News
7.6 InMoment
7.6.1 InMoment Corporate Summary
7.6.2 InMoment Business Overview
7.6.3 InMoment Voice of the Customer (VoC) Software Major Product Offerings
7.6.4 InMoment Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.6.5 InMoment Key News
7.7 Wootric
7.7.1 Wootric Corporate Summary
7.7.2 Wootric Business Overview
7.7.3 Wootric Voice of the Customer (VoC) Software Major Product Offerings
7.7.4 Wootric Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.7.5 Wootric Key News
7.8 NICE
7.8.1 NICE Corporate Summary
7.8.2 NICE Business Overview
7.8.3 NICE Voice of the Customer (VoC) Software Major Product Offerings
7.8.4 NICE Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.8.5 NICE Key News
7.9 Verint ForeSee
7.9.1 Verint ForeSee Corporate Summary
7.9.2 Verint ForeSee Business Overview
7.9.3 Verint ForeSee Voice of the Customer (VoC) Software Major Product Offerings
7.9.4 Verint ForeSee Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.9.5 Verint ForeSee Key News
7.10 MaritzCX
7.10.1 MaritzCX Corporate Summary
7.10.2 MaritzCX Business Overview
7.10.3 MaritzCX Voice of the Customer (VoC) Software Major Product Offerings
7.10.4 MaritzCX Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.10.5 MaritzCX Key News
7.11 GetFeedback?SurveyMonkey?
7.11.1 GetFeedback?SurveyMonkey? Corporate Summary
7.11.2 GetFeedback?SurveyMonkey? Business Overview
7.11.3 GetFeedback?SurveyMonkey? Voice of the Customer (VoC) Software Major Product Offerings
7.11.4 GetFeedback?SurveyMonkey? Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.11.5 GetFeedback?SurveyMonkey? Key News
7.12 SurveySparrow
7.12.1 SurveySparrow Corporate Summary
7.12.2 SurveySparrow Business Overview
7.12.3 SurveySparrow Voice of the Customer (VoC) Software Major Product Offerings
7.12.4 SurveySparrow Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.12.5 SurveySparrow Key News
7.13 Qualaroo
7.13.1 Qualaroo Corporate Summary
7.13.2 Qualaroo Business Overview
7.13.3 Qualaroo Voice of the Customer (VoC) Software Major Product Offerings
7.13.4 Qualaroo Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.13.5 Qualaroo Key News
7.14 QuestionPro
7.14.1 QuestionPro Corporate Summary
7.14.2 QuestionPro Business Overview
7.14.3 QuestionPro Voice of the Customer (VoC) Software Major Product Offerings
7.14.4 QuestionPro Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.14.5 QuestionPro Key News
7.15 Synopticom
7.15.1 Synopticom Corporate Summary
7.15.2 Synopticom Business Overview
7.15.3 Synopticom Voice of the Customer (VoC) Software Major Product Offerings
7.15.4 Synopticom Voice of the Customer (VoC) Software Revenue in Global Market (2017-2022)
7.15.5 Synopticom Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Voice of the Customer (VoC) Software Market Opportunities & Trends in Global Market
Table 2. Voice of the Customer (VoC) Software Market Drivers in Global Market
Table 3. Voice of the Customer (VoC) Software Market Restraints in Global Market
Table 4. Key Players of Voice of the Customer (VoC) Software in Global Market
Table 5. Top Voice of the Customer (VoC) Software Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Voice of the Customer (VoC) Software Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Voice of the Customer (VoC) Software Revenue Share by Companies, 2017-2022
Table 8. Global Companies Voice of the Customer (VoC) Software Product Type
Table 9. List of Global Tier 1 Voice of the Customer (VoC) Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Voice of the Customer (VoC) Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Voice of the Customer (VoC) Software Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Voice of the Customer (VoC) Software Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application ? Global Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Voice of the Customer (VoC) Software Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Voice of the Customer (VoC) Software Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Voice of the Customer (VoC) Software Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Voice of the Customer (VoC) Software Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2023-2028
Table 30. Qualtrics (SAP) Corporate Summary
Table 31. Qualtrics (SAP) Voice of the Customer (VoC) Software Product Offerings
Table 32. Qualtrics (SAP) Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 33. Confirmit Corporate Summary
Table 34. Confirmit Voice of the Customer (VoC) Software Product Offerings
Table 35. Confirmit Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 36. Medallia Corporate Summary
Table 37. Medallia Voice of the Customer (VoC) Software Product Offerings
Table 38. Medallia Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 39. Ignite Technologies Corporate Summary
Table 40. Ignite Technologies Voice of the Customer (VoC) Software Product Offerings
Table 41. Ignite Technologies Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 42. Clarabridge Corporate Summary
Table 43. Clarabridge Voice of the Customer (VoC) Software Product Offerings
Table 44. Clarabridge Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 45. InMoment Corporate Summary
Table 46. InMoment Voice of the Customer (VoC) Software Product Offerings
Table 47. InMoment Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 48. Wootric Corporate Summary
Table 49. Wootric Voice of the Customer (VoC) Software Product Offerings
Table 50. Wootric Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 51. NICE Corporate Summary
Table 52. NICE Voice of the Customer (VoC) Software Product Offerings
Table 53. NICE Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 54. Verint ForeSee Corporate Summary
Table 55. Verint ForeSee Voice of the Customer (VoC) Software Product Offerings
Table 56. Verint ForeSee Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 57. MaritzCX Corporate Summary
Table 58. MaritzCX Voice of the Customer (VoC) Software Product Offerings
Table 59. MaritzCX Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 60. GetFeedback?SurveyMonkey? Corporate Summary
Table 61. GetFeedback?SurveyMonkey? Voice of the Customer (VoC) Software Product Offerings
Table 62. GetFeedback?SurveyMonkey? Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 63. SurveySparrow Corporate Summary
Table 64. SurveySparrow Voice of the Customer (VoC) Software Product Offerings
Table 65. SurveySparrow Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 66. Qualaroo Corporate Summary
Table 67. Qualaroo Voice of the Customer (VoC) Software Product Offerings
Table 68. Qualaroo Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 69. QuestionPro Corporate Summary
Table 70. QuestionPro Voice of the Customer (VoC) Software Product Offerings
Table 71. QuestionPro Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
Table 72. Synopticom Corporate Summary
Table 73. Synopticom Voice of the Customer (VoC) Software Product Offerings
Table 74. Synopticom Voice of the Customer (VoC) Software Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Voice of the Customer (VoC) Software Segment by Type in 2021
Figure 2. Voice of the Customer (VoC) Software Segment by Application in 2021
Figure 3. Global Voice of the Customer (VoC) Software Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Voice of the Customer (VoC) Software Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Voice of the Customer (VoC) Software Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Voice of the Customer (VoC) Software Revenue in 2021
Figure 8. By Type - Global Voice of the Customer (VoC) Software Revenue Market Share, 2017-2028
Figure 9. By Application - Global Voice of the Customer (VoC) Software Revenue Market Share, 2017-2028
Figure 10. By Region - Global Voice of the Customer (VoC) Software Revenue Market Share, 2017-2028
Figure 11. By Country - North America Voice of the Customer (VoC) Software Revenue Market Share, 2017-2028
Figure 12. US Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Voice of the Customer (VoC) Software Revenue Market Share, 2017-2028
Figure 16. Germany Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 17. France Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Voice of the Customer (VoC) Software Revenue Market Share, 2017-2028
Figure 24. China Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 28. India Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Voice of the Customer (VoC) Software Revenue Market Share, 2017-2028
Figure 30. Brazil Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Voice of the Customer (VoC) Software Revenue Market Share, 2017-2028
Figure 33. Turkey Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Voice of the Customer (VoC) Software Revenue, (US$, Mn), 2017-2028
Figure 37. Qualtrics (SAP) Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Confirmit Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Medallia Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Ignite Technologies Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Clarabridge Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. InMoment Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Wootric Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. NICE Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Verint ForeSee Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. MaritzCX Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. GetFeedback?SurveyMonkey? Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. SurveySparrow Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. Qualaroo Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 50. QuestionPro Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 51. Synopticom Voice of the Customer (VoC) Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)