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Download Free sampleCollecting and assessing your customers? collective preferences and expectations surrounding your industry as well as your business in particular is what VoC is all about. It is a research methodology that can be bolstered by purpose-built programs and processes to derive greater benefit from feedback. These same tools, however, come in multiple forms and serve a growing variety of specific functions.
Voice of the Customer Software Market contains market size and forecasts of Voice of the Customer (VoC) Software in Global, including the following market information:
Global Voice of the Customer (VoC) Software Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Voice of the Customer (VoC) Software market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
On-premise Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Voice of the Customer (VoC) Software include Qualtrics (SAP), Confirmit, Medallia, Ignite Technologies, Clarabridge, InMoment, Wootric, NICE and Verint ForeSee, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Voice of the Customer (VoC) Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Voice of the Customer (VoC) Software Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Voice of the Customer (VoC) Software Market Segment Percentages, by Type, 2021 (%)
On-premise
Cloud Based
Global Voice of the Customer (VoC) Software Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Voice of the Customer (VoC) Software Market Segment Percentages, by Application, 2021 (%)
SMEs
Large Enterprises
Global Voice of the Customer (VoC) Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Voice of the Customer (VoC) Software Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Voice of the Customer (VoC) Software revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Voice of the Customer (VoC) Software revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Qualtrics (SAP)
Confirmit
Medallia
Ignite Technologies
Clarabridge
InMoment
Wootric
NICE
Verint ForeSee
MaritzCX
GetFeedback?SurveyMonkey?
SurveySparrow
Qualaroo
QuestionPro
Synopticom
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