Self-Service Portal Market
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Self-Service Portal Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 Cloud-based
1.2.3 On-premise
1.3 Market by Application
1.3.1 Global Self-Service Portal Market Share by Application: 2017 VS 2021 VS 2028
1.3.2 Government
1.3.3 Manufacturing
1.3.4 Service
1.3.5 Financial
1.3.6 Internet & Telecom
1.3.7 Others
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Self-Service Portal Market Perspective (2017-2028)
2.2 Self-Service Portal Growth Trends by Region
2.2.1 Self-Service Portal Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Self-Service Portal Historic Market Size by Region (2017-2022)
2.2.3 Self-Service Portal Forecasted Market Size by Region (2023-2028)
2.3 Self-Service Portal Market Dynamics
2.3.1 Self-Service Portal Industry Trends
2.3.2 Self-Service Portal Market Drivers
2.3.3 Self-Service Portal Market Challenges
2.3.4 Self-Service Portal Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Self-Service Portal Players by Revenue
3.1.1 Global Top Self-Service Portal Players by Revenue (2017-2022)
3.1.2 Global Self-Service Portal Revenue Market Share by Players (2017-2022)
3.2 Global Self-Service Portal Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Self-Service Portal Revenue
3.4 Global Self-Service Portal Market Concentration Ratio
3.4.1 Global Self-Service Portal Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Self-Service Portal Revenue in 2021
3.5 Self-Service Portal Key Players Head office and Area Served
3.6 Key Players Self-Service Portal Product Solution and Service
3.7 Date of Enter into Self-Service Portal Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Self-Service Portal Breakdown Data by Type
4.1 Global Self-Service Portal Historic Market Size by Type (2017-2022)
4.2 Global Self-Service Portal Forecasted Market Size by Type (2023-2028)
5 Self-Service Portal Breakdown Data by Application
5.1 Global Self-Service Portal Historic Market Size by Application (2017-2022)
5.2 Global Self-Service Portal Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Self-Service Portal Market Size (2017-2028)
6.2 North America Self-Service Portal Market Size by Country (2017-2022)
6.3 North America Self-Service Portal Market Size by Country (2023-2028)
6.4 United States
6.5 Canada
7 Europe
7.1 Europe Self-Service Portal Market Size (2017-2028)
7.2 Europe Self-Service Portal Market Size by Country (2017-2022)
7.3 Europe Self-Service Portal Market Size by Country (2023-2028)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Self-Service Portal Market Size (2017-2028)
8.2 Asia-Pacific Self-Service Portal Market Size by Country (2017-2022)
8.3 Asia-Pacific Self-Service Portal Market Size by Country (2023-2028)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
9 Latin America
9.1 Latin America Self-Service Portal Market Size (2017-2028)
9.2 Latin America Self-Service Portal Market Size by Country (2017-2022)
9.3 Latin America Self-Service Portal Market Size by Country (2023-2028)
9.4 Mexico
9.5 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Self-Service Portal Market Size (2017-2028)
10.2 Middle East & Africa Self-Service Portal Market Size by Country (2017-2022)
10.3 Middle East & Africa Self-Service Portal Market Size by Country (2023-2028)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
11 Key Players Profiles
11.1 HappyFox
11.1.1 HappyFox Company Detail
11.1.2 HappyFox Business Overview
11.1.3 HappyFox Self-Service Portal Introduction
11.1.4 HappyFox Revenue in Self-Service Portal Business (2017-2022)
11.1.5 HappyFox Recent Development
11.2 MYOB Technology
11.2.1 MYOB Technology Company Detail
11.2.2 MYOB Technology Business Overview
11.2.3 MYOB Technology Self-Service Portal Introduction
11.2.4 MYOB Technology Revenue in Self-Service Portal Business (2017-2022)
11.2.5 MYOB Technology Recent Development
11.3 Zendesk
11.3.1 Zendesk Company Detail
11.3.2 Zendesk Business Overview
11.3.3 Zendesk Self-Service Portal Introduction
11.3.4 Zendesk Revenue in Self-Service Portal Business (2017-2022)
11.3.5 Zendesk Recent Development
11.4 TOPdesk
11.4.1 TOPdesk Company Detail
11.4.2 TOPdesk Business Overview
11.4.3 TOPdesk Self-Service Portal Introduction
11.4.4 TOPdesk Revenue in Self-Service Portal Business (2017-2022)
11.4.5 TOPdesk Recent Development
11.5 Kayako
11.5.1 Kayako Company Detail
11.5.2 Kayako Business Overview
11.5.3 Kayako Self-Service Portal Introduction
11.5.4 Kayako Revenue in Self-Service Portal Business (2017-2022)
11.5.5 Kayako Recent Development
11.6 Alloy Software
11.6.1 Alloy Software Company Detail
11.6.2 Alloy Software Business Overview
11.6.3 Alloy Software Self-Service Portal Introduction
11.6.4 Alloy Software Revenue in Self-Service Portal Business (2017-2022)
11.6.5 Alloy Software Recent Development
11.7 Zoho
11.7.1 Zoho Company Detail
11.7.2 Zoho Business Overview
11.7.3 Zoho Self-Service Portal Introduction
11.7.4 Zoho Revenue in Self-Service Portal Business (2017-2022)
11.7.5 Zoho Recent Development
11.8 BMC Software
11.8.1 BMC Software Company Detail
11.8.2 BMC Software Business Overview
11.8.3 BMC Software Self-Service Portal Introduction
11.8.4 BMC Software Revenue in Self-Service Portal Business (2017-2022)
11.8.5 BMC Software Recent Development
11.9 SysAid
11.9.1 SysAid Company Detail
11.9.2 SysAid Business Overview
11.9.3 SysAid Self-Service Portal Introduction
11.9.4 SysAid Revenue in Self-Service Portal Business (2017-2022)
11.9.5 SysAid Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global Self-Service Portal Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
Table 2. Key Players of Cloud-based
Table 3. Key Players of On-premise
Table 4. Global Self-Service Portal Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
Table 5. Global Self-Service Portal Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 6. Global Self-Service Portal Market Size by Region (2017-2022) & (US$ Million)
Table 7. Global Self-Service Portal Market Share by Region (2017-2022)
Table 8. Global Self-Service Portal Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 9. Global Self-Service Portal Market Share by Region (2023-2028)
Table 10. Self-Service Portal Market Trends
Table 11. Self-Service Portal Market Drivers
Table 12. Self-Service Portal Market Challenges
Table 13. Self-Service Portal Market Restraints
Table 14. Global Self-Service Portal Revenue by Players (2017-2022) & (US$ Million)
Table 15. Global Self-Service Portal Market Share by Players (2017-2022)
Table 16. Global Top Self-Service Portal Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Self-Service Portal as of 2021)
Table 17. Ranking of Global Top Self-Service Portal Companies by Revenue (US$ Million) in 2021
Table 18. Global 5 Largest Players Market Share by Self-Service Portal Revenue (CR5 and HHI) & (2017-2022)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Self-Service Portal Product Solution and Service
Table 21. Date of Enter into Self-Service Portal Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Self-Service Portal Market Size by Type (2017-2022) & (US$ Million)
Table 24. Global Self-Service Portal Revenue Market Share by Type (2017-2022)
Table 25. Global Self-Service Portal Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 26. Global Self-Service Portal Revenue Market Share by Type (2023-2028)
Table 27. Global Self-Service Portal Market Size by Application (2017-2022) & (US$ Million)
Table 28. Global Self-Service Portal Revenue Market Share by Application (2017-2022)
Table 29. Global Self-Service Portal Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 30. Global Self-Service Portal Revenue Market Share by Application (2023-2028)
Table 31. North America Self-Service Portal Market Size by Country (2017-2022) & (US$ Million)
Table 32. North America Self-Service Portal Market Size by Country (2023-2028) & (US$ Million)
Table 33. Europe Self-Service Portal Market Size by Country (2017-2022) & (US$ Million)
Table 34. Europe Self-Service Portal Market Size by Country (2023-2028) & (US$ Million)
Table 35. Asia-Pacific Self-Service Portal Market Size by Region (2017-2022) & (US$ Million)
Table 36. Asia-Pacific Self-Service Portal Market Size by Region (2023-2028) & (US$ Million)
Table 37. Latin America Self-Service Portal Market Size by Country (2017-2022) & (US$ Million)
Table 38. Latin America Self-Service Portal Market Size by Country (2023-2028) & (US$ Million)
Table 39. Middle East & Africa Self-Service Portal Market Size by Country (2017-2022) & (US$ Million)
Table 40. Middle East & Africa Self-Service Portal Market Size by Country (2023-2028) & (US$ Million)
Table 41. HappyFox Company Detail
Table 42. HappyFox Business Overview
Table 43. HappyFox Self-Service Portal Product
Table 44. HappyFox Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
Table 45. HappyFox Recent Development
Table 46. MYOB Technology Company Detail
Table 47. MYOB Technology Business Overview
Table 48. MYOB Technology Self-Service Portal Product
Table 49. MYOB Technology Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
Table 50. MYOB Technology Recent Development
Table 51. Zendesk Company Detail
Table 52. Zendesk Business Overview
Table 53. Zendesk Self-Service Portal Product
Table 54. Zendesk Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
Table 55. Zendesk Recent Development
Table 56. TOPdesk Company Detail
Table 57. TOPdesk Business Overview
Table 58. TOPdesk Self-Service Portal Product
Table 59. TOPdesk Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
Table 60. TOPdesk Recent Development
Table 61. Kayako Company Detail
Table 62. Kayako Business Overview
Table 63. Kayako Self-Service Portal Product
Table 64. Kayako Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
Table 65. Kayako Recent Development
Table 66. Alloy Software Company Detail
Table 67. Alloy Software Business Overview
Table 68. Alloy Software Self-Service Portal Product
Table 69. Alloy Software Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
Table 70. Alloy Software Recent Development
Table 71. Zoho Company Detail
Table 72. Zoho Business Overview
Table 73. Zoho Self-Service Portal Product
Table 74. Zoho Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
Table 75. Zoho Recent Development
Table 76. BMC Software Company Detail
Table 77. BMC Software Business Overview
Table 78. BMC Software Self-Service Portal Product
Table 79. BMC Software Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
Table 80. BMC Software Recent Development
Table 81. SysAid Company Detail
Table 82. SysAid Business Overview
Table 83. SysAid Self-Service Portal Product
Table 84. SysAid Revenue in Self-Service Portal Business (2017-2022) & (US$ Million)
Table 85. SysAid Recent Development
Table 86. Research Programs/Design for This Report
Table 87. Key Data Information from Secondary Sources
Table 88. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Self-Service Portal Market Share by Type: 2021 VS 2028
Figure 2. Cloud-based Features
Figure 3. On-premise Features
Figure 4. Global Self-Service Portal Market Share by Application in 2021 & 2028
Figure 5. Government Case Studies
Figure 6. Manufacturing Case Studies
Figure 7. Service Case Studies
Figure 8. Financial Case Studies
Figure 9. Internet & Telecom Case Studies
Figure 10. Others Case Studies
Figure 11. Self-Service Portal Report Years Considered
Figure 12. Global Self-Service Portal Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 13. Global Self-Service Portal Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 14. Global Self-Service Portal Market Share by Region: 2021 VS 2028
Figure 15. Global Self-Service Portal Market Share by Players in 2021
Figure 16. Global Top Self-Service Portal Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Self-Service Portal as of 2021)
Figure 17. The Top 10 and 5 Players Market Share by Self-Service Portal Revenue in 2021
Figure 18. North America Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 19. North America Self-Service Portal Market Share by Country (2017-2028)
Figure 20. United States Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 21. Canada Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 22. Europe Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 23. Europe Self-Service Portal Market Share by Country (2017-2028)
Figure 24. Germany Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 25. France Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 26. U.K. Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 27. Italy Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 28. Russia Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 29. Nordic Countries Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 30. Asia-Pacific Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 31. Asia-Pacific Self-Service Portal Market Share by Region (2017-2028)
Figure 32. China Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 33. Japan Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 34. South Korea Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 35. Southeast Asia Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 36. India Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 37. Australia Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 38. Latin America Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 39. Latin America Self-Service Portal Market Share by Country (2017-2028)
Figure 40. Mexico Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 41. Brazil Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 42. Middle East & Africa Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 43. Middle East & Africa Self-Service Portal Market Share by Country (2017-2028)
Figure 44. Turkey Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 45. Saudi Arabia Self-Service Portal Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 46. HappyFox Revenue Growth Rate in Self-Service Portal Business (2017-2022)
Figure 47. MYOB Technology Revenue Growth Rate in Self-Service Portal Business (2017-2022)
Figure 48. Zendesk Revenue Growth Rate in Self-Service Portal Business (2017-2022)
Figure 49. TOPdesk Revenue Growth Rate in Self-Service Portal Business (2017-2022)
Figure 50. Kayako Revenue Growth Rate in Self-Service Portal Business (2017-2022)
Figure 51. Alloy Software Revenue Growth Rate in Self-Service Portal Business (2017-2022)
Figure 52. Zoho Revenue Growth Rate in Self-Service Portal Business (2017-2022)
Figure 53. BMC Software Revenue Growth Rate in Self-Service Portal Business (2017-2022)
Figure 54. SysAid Revenue Growth Rate in Self-Service Portal Business (2017-2022)
Figure 55. Bottom-up and Top-down Approaches for This Report
Figure 56. Data Triangulation
Figure 57. Key Executives Interviewed
Industry Market Size
