Service Delivery Automation Market
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Service Delivery Automation Market Size Growth Rate by Type: 2018 VS 2022 VS 2030
1.2.2 IT Process Automation
1.2.3 Business Process Automation
1.3 Market by Application
1.3.1 Global Service Delivery Automation Market Share by Application: 2018 VS 2022 VS 2030
1.3.2 BFSI
1.3.3 IT, Telecommunication & Media
1.3.4 Travel, Hospitality & Transportation
1.3.5 Retail & Consumer Goods
1.3.6 Healthcare & Pharmaceuticals
1.3.7 Manufacturing & Logistics
1.3.8 Others
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Service Delivery Automation Market Perspective (2018-2030)
2.2 Service Delivery Automation Growth Trends by Region
2.2.1 Service Delivery Automation Market Size by Region: 2018 VS 2022 VS 2030
2.2.2 Service Delivery Automation Historic Market Size by Region (2018-2023)
2.2.3 Service Delivery Automation Forecasted Market Size by Region (2023-2030)
2.3 Service Delivery Automation Market Dynamics
2.3.1 Service Delivery Automation Industry Trends
2.3.2 Service Delivery Automation Market Drivers
2.3.3 Service Delivery Automation Market Challenges
2.3.4 Service Delivery Automation Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Service Delivery Automation Players by Revenue
3.1.1 Global Top Service Delivery Automation Players by Revenue (2018-2023)
3.1.2 Global Service Delivery Automation Revenue Market Share by Players (2018-2023)
3.2 Global Service Delivery Automation Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Service Delivery Automation Revenue
3.4 Global Service Delivery Automation Market Concentration Ratio
3.4.1 Global Service Delivery Automation Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Service Delivery Automation Revenue in 2022
3.5 Service Delivery Automation Key Players Head office and Area Served
3.6 Key Players Service Delivery Automation Product Solution and Service
3.7 Date of Enter into Service Delivery Automation Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Service Delivery Automation Breakdown Data by Type
4.1 Global Service Delivery Automation Historic Market Size by Type (2018-2023)
4.2 Global Service Delivery Automation Forecasted Market Size by Type (2023-2030)
5 Service Delivery Automation Breakdown Data by Application
5.1 Global Service Delivery Automation Historic Market Size by Application (2018-2023)
5.2 Global Service Delivery Automation Forecasted Market Size by Application (2023-2030)
6 North America
6.1 North America Service Delivery Automation Market Size (2018-2030)
6.2 North America Service Delivery Automation Market Size by Country (2018-2023)
6.3 North America Service Delivery Automation Market Size by Country (2023-2030)
6.4 United States
6.5 Canada
7 Europe
7.1 Europe Service Delivery Automation Market Size (2018-2030)
7.2 Europe Service Delivery Automation Market Size by Country (2018-2023)
7.3 Europe Service Delivery Automation Market Size by Country (2023-2030)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Service Delivery Automation Market Size (2018-2030)
8.2 Asia-Pacific Service Delivery Automation Market Size by Country (2018-2023)
8.3 Asia-Pacific Service Delivery Automation Market Size by Country (2023-2030)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
9 Latin America
9.1 Latin America Service Delivery Automation Market Size (2018-2030)
9.2 Latin America Service Delivery Automation Market Size by Country (2018-2023)
9.3 Latin America Service Delivery Automation Market Size by Country (2023-2030)
9.4 Mexico
9.5 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Service Delivery Automation Market Size (2018-2030)
10.2 Middle East & Africa Service Delivery Automation Market Size by Country (2018-2023)
10.3 Middle East & Africa Service Delivery Automation Market Size by Country (2023-2030)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
11 Key Players Profiles
11.1 IBM
11.1.1 IBM Company Detail
11.1.2 IBM Business Overview
11.1.3 IBM Service Delivery Automation Introduction
11.1.4 IBM Revenue in Service Delivery Automation Business (2018-2023)
11.1.5 IBM Recent Development
11.2 Uipath SRL
11.2.1 Uipath SRL Company Detail
11.2.2 Uipath SRL Business Overview
11.2.3 Uipath SRL Service Delivery Automation Introduction
11.2.4 Uipath SRL Revenue in Service Delivery Automation Business (2018-2023)
11.2.5 Uipath SRL Recent Development
11.3 Ipsoft
11.3.1 Ipsoft Company Detail
11.3.2 Ipsoft Business Overview
11.3.3 Ipsoft Service Delivery Automation Introduction
11.3.4 Ipsoft Revenue in Service Delivery Automation Business (2018-2023)
11.3.5 Ipsoft Recent Development
11.4 Blue Prism
11.4.1 Blue Prism Company Detail
11.4.2 Blue Prism Business Overview
11.4.3 Blue Prism Service Delivery Automation Introduction
11.4.4 Blue Prism Revenue in Service Delivery Automation Business (2018-2023)
11.4.5 Blue Prism Recent Development
11.5 Xerox
11.5.1 Xerox Company Detail
11.5.2 Xerox Business Overview
11.5.3 Xerox Service Delivery Automation Introduction
11.5.4 Xerox Revenue in Service Delivery Automation Business (2018-2023)
11.5.5 Xerox Recent Development
11.6 Nice Systems
11.6.1 Nice Systems Company Detail
11.6.2 Nice Systems Business Overview
11.6.3 Nice Systems Service Delivery Automation Introduction
11.6.4 Nice Systems Revenue in Service Delivery Automation Business (2018-2023)
11.6.5 Nice Systems Recent Development
11.7 Celaton Limited
11.7.1 Celaton Limited Company Detail
11.7.2 Celaton Limited Business Overview
11.7.3 Celaton Limited Service Delivery Automation Introduction
11.7.4 Celaton Limited Revenue in Service Delivery Automation Business (2018-2023)
11.7.5 Celaton Limited Recent Development
11.8 Openspan
11.8.1 Openspan Company Detail
11.8.2 Openspan Business Overview
11.8.3 Openspan Service Delivery Automation Introduction
11.8.4 Openspan Revenue in Service Delivery Automation Business (2018-2023)
11.8.5 Openspan Recent Development
11.9 Automation Anywhere
11.9.1 Automation Anywhere Company Detail
11.9.2 Automation Anywhere Business Overview
11.9.3 Automation Anywhere Service Delivery Automation Introduction
11.9.4 Automation Anywhere Revenue in Service Delivery Automation Business (2018-2023)
11.9.5 Automation Anywhere Recent Development
11.10 Arago
11.10.1 Arago Company Detail
11.10.2 Arago Business Overview
11.10.3 Arago Service Delivery Automation Introduction
11.10.4 Arago Revenue in Service Delivery Automation Business (2018-2023)
11.10.5 Arago Recent Development
11.11 Genfour
11.11.1 Genfour Company Detail
11.11.2 Genfour Business Overview
11.11.3 Genfour Service Delivery Automation Introduction
11.11.4 Genfour Revenue in Service Delivery Automation Business (2018-2023)
11.11.5 Genfour Recent Development
11.12 Exilant Technologies
11.12.1 Exilant Technologies Company Detail
11.12.2 Exilant Technologies Business Overview
11.12.3 Exilant Technologies Service Delivery Automation Introduction
11.12.4 Exilant Technologies Revenue in Service Delivery Automation Business (2018-2023)
11.12.5 Exilant Technologies Recent Development
11.13 Softomotive
11.13.1 Softomotive Company Detail
11.13.2 Softomotive Business Overview
11.13.3 Softomotive Service Delivery Automation Introduction
11.13.4 Softomotive Revenue in Service Delivery Automation Business (2018-2023)
11.13.5 Softomotive Recent Development
11.14 Sutherland Global Services
11.14.1 Sutherland Global Services Company Detail
11.14.2 Sutherland Global Services Business Overview
11.14.3 Sutherland Global Services Service Delivery Automation Introduction
11.14.4 Sutherland Global Services Revenue in Service Delivery Automation Business (2018-2023)
11.14.5 Sutherland Global Services Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global Service Delivery Automation Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2030
Table 2. Key Players of IT Process Automation
Table 3. Key Players of Business Process Automation
Table 4. Global Service Delivery Automation Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2030
Table 5. Global Service Delivery Automation Market Size by Region (US$ Million): 2018 VS 2022 VS 2030
Table 6. Global Service Delivery Automation Market Size by Region (2018-2023) & (US$ Million)
Table 7. Global Service Delivery Automation Market Share by Region (2018-2023)
Table 8. Global Service Delivery Automation Forecasted Market Size by Region (2023-2030) & (US$ Million)
Table 9. Global Service Delivery Automation Market Share by Region (2023-2030)
Table 10. Service Delivery Automation Market Trends
Table 11. Service Delivery Automation Market Drivers
Table 12. Service Delivery Automation Market Challenges
Table 13. Service Delivery Automation Market Restraints
Table 14. Global Service Delivery Automation Revenue by Players (2018-2023) & (US$ Million)
Table 15. Global Service Delivery Automation Market Share by Players (2018-2023)
Table 16. Global Top Service Delivery Automation Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Service Delivery Automation as of 2022)
Table 17. Ranking of Global Top Service Delivery Automation Companies by Revenue (US$ Million) in 2022
Table 18. Global 5 Largest Players Market Share by Service Delivery Automation Revenue (CR5 and HHI) & (2018-2023)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Service Delivery Automation Product Solution and Service
Table 21. Date of Enter into Service Delivery Automation Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Service Delivery Automation Market Size by Type (2018-2023) & (US$ Million)
Table 24. Global Service Delivery Automation Revenue Market Share by Type (2018-2023)
Table 25. Global Service Delivery Automation Forecasted Market Size by Type (2023-2030) & (US$ Million)
Table 26. Global Service Delivery Automation Revenue Market Share by Type (2023-2030)
Table 27. Global Service Delivery Automation Market Size by Application (2018-2023) & (US$ Million)
Table 28. Global Service Delivery Automation Revenue Market Share by Application (2018-2023)
Table 29. Global Service Delivery Automation Forecasted Market Size by Application (2023-2030) & (US$ Million)
Table 30. Global Service Delivery Automation Revenue Market Share by Application (2023-2030)
Table 31. North America Service Delivery Automation Market Size by Country (2018-2023) & (US$ Million)
Table 32. North America Service Delivery Automation Market Size by Country (2023-2030) & (US$ Million)
Table 33. Europe Service Delivery Automation Market Size by Country (2018-2023) & (US$ Million)
Table 34. Europe Service Delivery Automation Market Size by Country (2023-2030) & (US$ Million)
Table 35. Asia-Pacific Service Delivery Automation Market Size by Region (2018-2023) & (US$ Million)
Table 36. Asia-Pacific Service Delivery Automation Market Size by Region (2023-2030) & (US$ Million)
Table 37. Latin America Service Delivery Automation Market Size by Country (2018-2023) & (US$ Million)
Table 38. Latin America Service Delivery Automation Market Size by Country (2023-2030) & (US$ Million)
Table 39. Middle East & Africa Service Delivery Automation Market Size by Country (2018-2023) & (US$ Million)
Table 40. Middle East & Africa Service Delivery Automation Market Size by Country (2023-2030) & (US$ Million)
Table 41. IBM Company Detail
Table 42. IBM Business Overview
Table 43. IBM Service Delivery Automation Product
Table 44. IBM Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 45. IBM Recent Development
Table 46. Uipath SRL Company Detail
Table 47. Uipath SRL Business Overview
Table 48. Uipath SRL Service Delivery Automation Product
Table 49. Uipath SRL Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 50. Uipath SRL Recent Development
Table 51. Ipsoft Company Detail
Table 52. Ipsoft Business Overview
Table 53. Ipsoft Service Delivery Automation Product
Table 54. Ipsoft Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 55. Ipsoft Recent Development
Table 56. Blue Prism Company Detail
Table 57. Blue Prism Business Overview
Table 58. Blue Prism Service Delivery Automation Product
Table 59. Blue Prism Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 60. Blue Prism Recent Development
Table 61. Xerox Company Detail
Table 62. Xerox Business Overview
Table 63. Xerox Service Delivery Automation Product
Table 64. Xerox Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 65. Xerox Recent Development
Table 66. Nice Systems Company Detail
Table 67. Nice Systems Business Overview
Table 68. Nice Systems Service Delivery Automation Product
Table 69. Nice Systems Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 70. Nice Systems Recent Development
Table 71. Celaton Limited Company Detail
Table 72. Celaton Limited Business Overview
Table 73. Celaton Limited Service Delivery Automation Product
Table 74. Celaton Limited Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 75. Celaton Limited Recent Development
Table 76. Openspan Company Detail
Table 77. Openspan Business Overview
Table 78. Openspan Service Delivery Automation Product
Table 79. Openspan Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 80. Openspan Recent Development
Table 81. Automation Anywhere Company Detail
Table 82. Automation Anywhere Business Overview
Table 83. Automation Anywhere Service Delivery Automation Product
Table 84. Automation Anywhere Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 85. Automation Anywhere Recent Development
Table 86. Arago Company Detail
Table 87. Arago Business Overview
Table 88. Arago Service Delivery Automation Product
Table 89. Arago Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 90. Arago Recent Development
Table 91. Genfour Company Detail
Table 92. Genfour Business Overview
Table 93. Genfour Service Delivery AutomationProduct
Table 94. Genfour Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 95. Genfour Recent Development
Table 96. Exilant Technologies Company Detail
Table 97. Exilant Technologies Business Overview
Table 98. Exilant Technologies Service Delivery AutomationProduct
Table 99. Exilant Technologies Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 100. Exilant Technologies Recent Development
Table 101. Softomotive Company Detail
Table 102. Softomotive Business Overview
Table 103. Softomotive Service Delivery AutomationProduct
Table 104. Softomotive Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 105. Softomotive Recent Development
Table 106. Sutherland Global Services Company Detail
Table 107. Sutherland Global Services Business Overview
Table 108. Sutherland Global Services Service Delivery AutomationProduct
Table 109. Sutherland Global Services Revenue in Service Delivery Automation Business (2018-2023) & (US$ Million)
Table 110. Sutherland Global Services Recent Development
Table 111. Research Programs/Design for This Report
Table 112. Key Data Information from Secondary Sources
Table 113. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Service Delivery Automation Market Share by Type: 2022 VS 2030
Figure 2. IT Process Automation Features
Figure 3. Business Process Automation Features
Figure 4. Global Service Delivery Automation Market Share by Application in 2022 & 2030
Figure 5. BFSI Case Studies
Figure 6. IT, Telecommunication & Media Case Studies
Figure 7. Travel, Hospitality & Transportation Case Studies
Figure 8. Retail & Consumer Goods Case Studies
Figure 9. Healthcare & Pharmaceuticals Case Studies
Figure 10. Manufacturing & Logistics Case Studies
Figure 11. Others Case Studies
Figure 12. Service Delivery Automation Report Years Considered
Figure 13. Global Service Delivery Automation Market Size (US$ Million), Year-over-Year: 2018-2030
Figure 14. Global Service Delivery Automation Market Size, (US$ Million), 2018 VS 2022 VS 2030
Figure 15. Global Service Delivery Automation Market Share by Region: 2022 VS 2030
Figure 16. Global Service Delivery Automation Market Share by Players in 2022
Figure 17. Global Top Service Delivery Automation Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Service Delivery Automation as of 2022)
Figure 18. The Top 10 and 5 Players Market Share by Service Delivery Automation Revenue in 2022
Figure 19. North America Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 20. North America Service Delivery Automation Market Share by Country (2018-2030)
Figure 21. United States Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 22. Canada Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 23. Europe Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 24. Europe Service Delivery Automation Market Share by Country (2018-2030)
Figure 25. Germany Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 26. France Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 27. U.K. Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 28. Italy Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 29. Russia Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 30. Nordic Countries Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 31. Asia-Pacific Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 32. Asia-Pacific Service Delivery Automation Market Share by Region (2018-2030)
Figure 33. China Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 34. Japan Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 35. South Korea Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 36. Southeast Asia Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 37. India Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 38. Australia Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 39. Latin America Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 40. Latin America Service Delivery Automation Market Share by Country (2018-2030)
Figure 41. Mexico Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 42. Brazil Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 43. Middle East & Africa Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 44. Middle East & Africa Service Delivery Automation Market Share by Country (2018-2030)
Figure 45. Turkey Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 46. Saudi Arabia Service Delivery Automation Market Size YoY Growth (2018-2030) & (US$ Million)
Figure 47. IBM Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 48. Uipath SRL Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 49. Ipsoft Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 50. Blue Prism Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 51. Xerox Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 52. Nice Systems Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 53. Celaton Limited Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 54. Openspan Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 55. Automation Anywhere Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 56. Arago Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 57. Genfour Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 58. Exilant Technologies Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 59. Softomotive Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 60. Sutherland Global Services Revenue Growth Rate in Service Delivery Automation Business (2018-2023)
Figure 61. Bottom-up and Top-down Approaches for This Report
Figure 62. Data Triangulation
Figure 63. Key Executives Interviewed
Industry Market Size
