Intelligent Customer Service and Forecast Market
1 Introduction to Research & Analysis Reports
1.1 Intelligent Customer Service Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Intelligent Customer Service Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Intelligent Customer Service Overall Market Size
2.1 Global Intelligent Customer Service Market Size: 2021 VS 2028
2.2 Global Intelligent Customer Service Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Intelligent Customer Service Players in Global Market
3.2 Top Global Intelligent Customer Service Companies Ranked by Revenue
3.3 Global Intelligent Customer Service Revenue by Companies
3.4 Top 3 and Top 5 Intelligent Customer Service Companies in Global Market, by Revenue in 2021
3.5 Global Companies Intelligent Customer Service Product Type
3.6 Tier 1, Tier 2 and Tier 3 Intelligent Customer Service Players in Global Market
3.6.1 List of Global Tier 1 Intelligent Customer Service Companies
3.6.2 List of Global Tier 2 and Tier 3 Intelligent Customer Service Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Intelligent Customer Service Market Size Markets, 2021 & 2028
4.1.2 Cloud-Based
4.1.3 On-Premises
4.2 By Type - Global Intelligent Customer Service Revenue & Forecasts
4.2.1 By Type - Global Intelligent Customer Service Revenue, 2017-2022
4.2.2 By Type - Global Intelligent Customer Service Revenue, 2023-2028
4.2.3 By Type - Global Intelligent Customer Service Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Intelligent Customer Service Market Size, 2021 & 2028
5.1.2 E-commerce
5.1.3 Finance
5.1.4 Government
5.1.5 Others
5.2 By Application - Global Intelligent Customer Service Revenue & Forecasts
5.2.1 By Application - Global Intelligent Customer Service Revenue, 2017-2022
5.2.2 By Application - Global Intelligent Customer Service Revenue, 2023-2028
5.2.3 By Application - Global Intelligent Customer Service Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Intelligent Customer Service Market Size, 2021 & 2028
6.2 By Region - Global Intelligent Customer Service Revenue & Forecasts
6.2.1 By Region - Global Intelligent Customer Service Revenue, 2017-2022
6.2.2 By Region - Global Intelligent Customer Service Revenue, 2023-2028
6.2.3 By Region - Global Intelligent Customer Service Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Intelligent Customer Service Revenue, 2017-2028
6.3.2 US Intelligent Customer Service Market Size, 2017-2028
6.3.3 Canada Intelligent Customer Service Market Size, 2017-2028
6.3.4 Mexico Intelligent Customer Service Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Intelligent Customer Service Revenue, 2017-2028
6.4.2 Germany Intelligent Customer Service Market Size, 2017-2028
6.4.3 France Intelligent Customer Service Market Size, 2017-2028
6.4.4 U.K. Intelligent Customer Service Market Size, 2017-2028
6.4.5 Italy Intelligent Customer Service Market Size, 2017-2028
6.4.6 Russia Intelligent Customer Service Market Size, 2017-2028
6.4.7 Nordic Countries Intelligent Customer Service Market Size, 2017-2028
6.4.8 Benelux Intelligent Customer Service Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Intelligent Customer Service Revenue, 2017-2028
6.5.2 China Intelligent Customer Service Market Size, 2017-2028
6.5.3 Japan Intelligent Customer Service Market Size, 2017-2028
6.5.4 South Korea Intelligent Customer Service Market Size, 2017-2028
6.5.5 Southeast Asia Intelligent Customer Service Market Size, 2017-2028
6.5.6 India Intelligent Customer Service Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Intelligent Customer Service Revenue, 2017-2028
6.6.2 Brazil Intelligent Customer Service Market Size, 2017-2028
6.6.3 Argentina Intelligent Customer Service Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Intelligent Customer Service Revenue, 2017-2028
6.7.2 Turkey Intelligent Customer Service Market Size, 2017-2028
6.7.3 Israel Intelligent Customer Service Market Size, 2017-2028
6.7.4 Saudi Arabia Intelligent Customer Service Market Size, 2017-2028
6.7.5 UAE Intelligent Customer Service Market Size, 2017-2028
7 Players Profiles
7.1 Microsoft
7.1.1 Microsoft Corporate Summary
7.1.2 Microsoft Business Overview
7.1.3 Microsoft Intelligent Customer Service Major Product Offerings
7.1.4 Microsoft Intelligent Customer Service Revenue in Global Market (2017-2022)
7.1.5 Microsoft Key News
7.2 Dassault Syst?mes
7.2.1 Dassault Syst?mes Corporate Summary
7.2.2 Dassault Syst?mes Business Overview
7.2.3 Dassault Syst?mes Intelligent Customer Service Major Product Offerings
7.2.4 Dassault Syst?mes Intelligent Customer Service Revenue in Global Market (2017-2022)
7.2.5 Dassault Syst?mes Key News
7.3 IBM
7.3.1 IBM Corporate Summary
7.3.2 IBM Business Overview
7.3.3 IBM Intelligent Customer Service Major Product Offerings
7.3.4 IBM Intelligent Customer Service Revenue in Global Market (2017-2022)
7.3.5 IBM Key News
7.4 Xiaoi Robot
7.4.1 Xiaoi Robot Corporate Summary
7.4.2 Xiaoi Robot Business Overview
7.4.3 Xiaoi Robot Intelligent Customer Service Major Product Offerings
7.4.4 Xiaoi Robot Intelligent Customer Service Revenue in Global Market (2017-2022)
7.4.5 Xiaoi Robot Key News
7.5 Yunwen Technology
7.5.1 Yunwen Technology Corporate Summary
7.5.2 Yunwen Technology Business Overview
7.5.3 Yunwen Technology Intelligent Customer Service Major Product Offerings
7.5.4 Yunwen Technology Intelligent Customer Service Revenue in Global Market (2017-2022)
7.5.5 Yunwen Technology Key News
7.6 Google
7.6.1 Google Corporate Summary
7.6.2 Google Business Overview
7.6.3 Google Intelligent Customer Service Major Product Offerings
7.6.4 Google Intelligent Customer Service Revenue in Global Market (2017-2022)
7.6.5 Google Key News
7.7 Ipsoft
7.7.1 Ipsoft Corporate Summary
7.7.2 Ipsoft Business Overview
7.7.3 Ipsoft Intelligent Customer Service Major Product Offerings
7.7.4 Ipsoft Intelligent Customer Service Revenue in Global Market (2017-2022)
7.7.5 Ipsoft Key News
7.8 DigitalGenius
7.8.1 DigitalGenius Corporate Summary
7.8.2 DigitalGenius Business Overview
7.8.3 DigitalGenius Intelligent Customer Service Major Product Offerings
7.8.4 DigitalGenius Intelligent Customer Service Revenue in Global Market (2017-2022)
7.8.5 DigitalGenius Key News
7.9 ultimate.ai
7.9.1 ultimate.ai Corporate Summary
7.9.2 ultimate.ai Business Overview
7.9.3 ultimate.ai Intelligent Customer Service Major Product Offerings
7.9.4 ultimate.ai Intelligent Customer Service Revenue in Global Market (2017-2022)
7.9.5 ultimate.ai Key News
7.10 ThinkOwl
7.10.1 ThinkOwl Corporate Summary
7.10.2 ThinkOwl Business Overview
7.10.3 ThinkOwl Intelligent Customer Service Major Product Offerings
7.10.4 ThinkOwl Intelligent Customer Service Revenue in Global Market (2017-2022)
7.10.5 ThinkOwl Key News
7.11 Agent.ai
7.11.1 Agent.ai Corporate Summary
7.11.2 Agent.ai Business Overview
7.11.3 Agent.ai Intelligent Customer Service Major Product Offerings
7.11.4 Agent.ai Intelligent Customer Service Revenue in Global Market (2017-2022)
7.11.5 Agent.ai Key News
7.12 Ada
7.12.1 Ada Corporate Summary
7.12.2 Ada Business Overview
7.12.3 Ada Intelligent Customer Service Major Product Offerings
7.12.4 Ada Intelligent Customer Service Revenue in Global Market (2017-2022)
7.12.5 Ada Key News
7.13 Netomi
7.13.1 Netomi Corporate Summary
7.13.2 Netomi Business Overview
7.13.3 Netomi Intelligent Customer Service Major Product Offerings
7.13.4 Netomi Intelligent Customer Service Revenue in Global Market (2017-2022)
7.13.5 Netomi Key News
7.14 XiaoduoAI
7.14.1 XiaoduoAI Corporate Summary
7.14.2 XiaoduoAI Business Overview
7.14.3 XiaoduoAI Intelligent Customer Service Major Product Offerings
7.14.4 XiaoduoAI Intelligent Customer Service Revenue in Global Market (2017-2022)
7.14.5 XiaoduoAI Key News
7.15 Neteast
7.15.1 Neteast Corporate Summary
7.15.2 Neteast Business Overview
7.15.3 Neteast Intelligent Customer Service Major Product Offerings
7.15.4 Neteast Intelligent Customer Service Revenue in Global Market (2017-2022)
7.15.5 Neteast Key News
7.16 Baidu
7.16.1 Baidu Corporate Summary
7.16.2 Baidu Business Overview
7.16.3 Baidu Intelligent Customer Service Major Product Offerings
7.16.4 Baidu Intelligent Customer Service Revenue in Global Market (2017-2022)
7.16.5 Baidu Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Intelligent Customer Service Market Opportunities & Trends in Global Market
Table 2. Intelligent Customer Service Market Drivers in Global Market
Table 3. Intelligent Customer Service Market Restraints in Global Market
Table 4. Key Players of Intelligent Customer Service in Global Market
Table 5. Top Intelligent Customer Service Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Intelligent Customer Service Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Intelligent Customer Service Revenue Share by Companies, 2017-2022
Table 8. Global Companies Intelligent Customer Service Product Type
Table 9. List of Global Tier 1 Intelligent Customer Service Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Intelligent Customer Service Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global Intelligent Customer Service Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Intelligent Customer Service Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Intelligent Customer Service Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application ? Global Intelligent Customer Service Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Intelligent Customer Service Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Intelligent Customer Service Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global Intelligent Customer Service Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Intelligent Customer Service Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Intelligent Customer Service Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Intelligent Customer Service Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Intelligent Customer Service Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Intelligent Customer Service Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Intelligent Customer Service Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Intelligent Customer Service Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Intelligent Customer Service Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Intelligent Customer Service Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Intelligent Customer Service Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Intelligent Customer Service Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Intelligent Customer Service Revenue, (US$, Mn), 2023-2028
Table 30. Microsoft Corporate Summary
Table 31. Microsoft Intelligent Customer Service Product Offerings
Table 32. Microsoft Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 33. Dassault Syst?mes Corporate Summary
Table 34. Dassault Syst?mes Intelligent Customer Service Product Offerings
Table 35. Dassault Syst?mes Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 36. IBM Corporate Summary
Table 37. IBM Intelligent Customer Service Product Offerings
Table 38. IBM Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 39. Xiaoi Robot Corporate Summary
Table 40. Xiaoi Robot Intelligent Customer Service Product Offerings
Table 41. Xiaoi Robot Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 42. Yunwen Technology Corporate Summary
Table 43. Yunwen Technology Intelligent Customer Service Product Offerings
Table 44. Yunwen Technology Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 45. Google Corporate Summary
Table 46. Google Intelligent Customer Service Product Offerings
Table 47. Google Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 48. Ipsoft Corporate Summary
Table 49. Ipsoft Intelligent Customer Service Product Offerings
Table 50. Ipsoft Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 51. DigitalGenius Corporate Summary
Table 52. DigitalGenius Intelligent Customer Service Product Offerings
Table 53. DigitalGenius Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 54. ultimate.ai Corporate Summary
Table 55. ultimate.ai Intelligent Customer Service Product Offerings
Table 56. ultimate.ai Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 57. ThinkOwl Corporate Summary
Table 58. ThinkOwl Intelligent Customer Service Product Offerings
Table 59. ThinkOwl Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 60. Agent.ai Corporate Summary
Table 61. Agent.ai Intelligent Customer Service Product Offerings
Table 62. Agent.ai Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 63. Ada Corporate Summary
Table 64. Ada Intelligent Customer Service Product Offerings
Table 65. Ada Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 66. Netomi Corporate Summary
Table 67. Netomi Intelligent Customer Service Product Offerings
Table 68. Netomi Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 69. XiaoduoAI Corporate Summary
Table 70. XiaoduoAI Intelligent Customer Service Product Offerings
Table 71. XiaoduoAI Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 72. Neteast Corporate Summary
Table 73. Neteast Intelligent Customer Service Product Offerings
Table 74. Neteast Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
Table 75. Baidu Corporate Summary
Table 76. Baidu Intelligent Customer Service Product Offerings
Table 77. Baidu Intelligent Customer Service Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Intelligent Customer Service Segment by Type in 2021
Figure 2. Intelligent Customer Service Segment by Application in 2021
Figure 3. Global Intelligent Customer Service Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Intelligent Customer Service Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Intelligent Customer Service Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Intelligent Customer Service Revenue in 2021
Figure 8. By Type - Global Intelligent Customer Service Revenue Market Share, 2017-2028
Figure 9. By Application - Global Intelligent Customer Service Revenue Market Share, 2017-2028
Figure 10. By Region - Global Intelligent Customer Service Revenue Market Share, 2017-2028
Figure 11. By Country - North America Intelligent Customer Service Revenue Market Share, 2017-2028
Figure 12. US Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Intelligent Customer Service Revenue Market Share, 2017-2028
Figure 16. Germany Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 17. France Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Intelligent Customer Service Revenue Market Share, 2017-2028
Figure 24. China Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 28. India Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Intelligent Customer Service Revenue Market Share, 2017-2028
Figure 30. Brazil Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Intelligent Customer Service Revenue Market Share, 2017-2028
Figure 33. Turkey Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Intelligent Customer Service Revenue, (US$, Mn), 2017-2028
Figure 37. Microsoft Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Dassault Syst?mes Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. IBM Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Xiaoi Robot Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Yunwen Technology Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Google Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Ipsoft Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. DigitalGenius Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. ultimate.ai Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. ThinkOwl Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Agent.ai Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. Ada Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. Netomi Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 50. XiaoduoAI Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 51. Neteast Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 52. Baidu Intelligent Customer Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Industry Market Size
