Help Desk Software Market
1 Introduction to Research & Analysis Reports
1.1 Help Desk Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by End User
1.3 Global Help Desk Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Help Desk Software Overall Market Size
2.1 Global Help Desk Software Market Size: 2021 VS 2028
2.2 Global Help Desk Software Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Help Desk Software Players in Global Market
3.2 Top Global Help Desk Software Companies Ranked by Revenue
3.3 Global Help Desk Software Revenue by Companies
3.4 Top 3 and Top 5 Help Desk Software Companies in Global Market, by Revenue in 2021
3.5 Global Companies Help Desk Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Help Desk Software Players in Global Market
3.6.1 List of Global Tier 1 Help Desk Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Help Desk Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Help Desk Software Market Size Markets, 2021 & 2028
4.1.2 Cloud Based Help Desk Software
4.1.3 Web Based Help Desk Software
4.2 By Type - Global Help Desk Software Revenue & Forecasts
4.2.1 By Type - Global Help Desk Software Revenue, 2017-2022
4.2.2 By Type - Global Help Desk Software Revenue, 2023-2028
4.2.3 By Type - Global Help Desk Software Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Help Desk Software Market Size, 2021 & 2028
5.1.2 Large Enterprises
5.1.3 SMEs
5.2 By End User - Global Help Desk Software Revenue & Forecasts
5.2.1 By End User - Global Help Desk Software Revenue, 2017-2022
5.2.2 By End User - Global Help Desk Software Revenue, 2023-2028
5.2.3 By End User - Global Help Desk Software Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Help Desk Software Market Size, 2021 & 2028
6.2 By Region - Global Help Desk Software Revenue & Forecasts
6.2.1 By Region - Global Help Desk Software Revenue, 2017-2022
6.2.2 By Region - Global Help Desk Software Revenue, 2023-2028
6.2.3 By Region - Global Help Desk Software Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Help Desk Software Revenue, 2017-2028
6.3.2 US Help Desk Software Market Size, 2017-2028
6.3.3 Canada Help Desk Software Market Size, 2017-2028
6.3.4 Mexico Help Desk Software Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Help Desk Software Revenue, 2017-2028
6.4.2 Germany Help Desk Software Market Size, 2017-2028
6.4.3 France Help Desk Software Market Size, 2017-2028
6.4.4 U.K. Help Desk Software Market Size, 2017-2028
6.4.5 Italy Help Desk Software Market Size, 2017-2028
6.4.6 Russia Help Desk Software Market Size, 2017-2028
6.4.7 Nordic Countries Help Desk Software Market Size, 2017-2028
6.4.8 Benelux Help Desk Software Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Help Desk Software Revenue, 2017-2028
6.5.2 China Help Desk Software Market Size, 2017-2028
6.5.3 Japan Help Desk Software Market Size, 2017-2028
6.5.4 South Korea Help Desk Software Market Size, 2017-2028
6.5.5 Southeast Asia Help Desk Software Market Size, 2017-2028
6.5.6 India Help Desk Software Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Help Desk Software Revenue, 2017-2028
6.6.2 Brazil Help Desk Software Market Size, 2017-2028
6.6.3 Argentina Help Desk Software Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Help Desk Software Revenue, 2017-2028
6.7.2 Turkey Help Desk Software Market Size, 2017-2028
6.7.3 Israel Help Desk Software Market Size, 2017-2028
6.7.4 Saudi Arabia Help Desk Software Market Size, 2017-2028
6.7.5 UAE Help Desk Software Market Size, 2017-2028
7 Players Profiles
7.1 SysAid
7.1.1 SysAid Corporate Summary
7.1.2 SysAid Business Overview
7.1.3 SysAid Help Desk Software Major Product Offerings
7.1.4 SysAid Help Desk Software Revenue in Global Market (2017-2022)
7.1.5 SysAid Key News
7.2 Klemen Stirn
7.2.1 Klemen Stirn Corporate Summary
7.2.2 Klemen Stirn Business Overview
7.2.3 Klemen Stirn Help Desk Software Major Product Offerings
7.2.4 Klemen Stirn Help Desk Software Revenue in Global Market (2017-2022)
7.2.5 Klemen Stirn Key News
7.3 Zendesk
7.3.1 Zendesk Corporate Summary
7.3.2 Zendesk Business Overview
7.3.3 Zendesk Help Desk Software Major Product Offerings
7.3.4 Zendesk Help Desk Software Revenue in Global Market (2017-2022)
7.3.5 Zendesk Key News
7.4 Salesforce.com
7.4.1 Salesforce.com Corporate Summary
7.4.2 Salesforce.com Business Overview
7.4.3 Salesforce.com Help Desk Software Major Product Offerings
7.4.4 Salesforce.com Help Desk Software Revenue in Global Market (2017-2022)
7.4.5 Salesforce.com Key News
7.5 Live Agent (Quality Unit)
7.5.1 Live Agent (Quality Unit) Corporate Summary
7.5.2 Live Agent (Quality Unit) Business Overview
7.5.3 Live Agent (Quality Unit) Help Desk Software Major Product Offerings
7.5.4 Live Agent (Quality Unit) Help Desk Software Revenue in Global Market (2017-2022)
7.5.5 Live Agent (Quality Unit) Key News
7.6 01 Communique Laboratory
7.6.1 01 Communique Laboratory Corporate Summary
7.6.2 01 Communique Laboratory Business Overview
7.6.3 01 Communique Laboratory Help Desk Software Major Product Offerings
7.6.4 01 Communique Laboratory Help Desk Software Revenue in Global Market (2017-2022)
7.6.5 01 Communique Laboratory Key News
7.7 247NetSystems
7.7.1 247NetSystems Corporate Summary
7.7.2 247NetSystems Business Overview
7.7.3 247NetSystems Help Desk Software Major Product Offerings
7.7.4 247NetSystems Help Desk Software Revenue in Global Market (2017-2022)
7.7.5 247NetSystems Key News
7.8 Abacus Systems
7.8.1 Abacus Systems Corporate Summary
7.8.2 Abacus Systems Business Overview
7.8.3 Abacus Systems Help Desk Software Major Product Offerings
7.8.4 Abacus Systems Help Desk Software Revenue in Global Market (2017-2022)
7.8.5 Abacus Systems Key News
7.9 ActiveCampaign
7.9.1 ActiveCampaign Corporate Summary
7.9.2 ActiveCampaign Business Overview
7.9.3 ActiveCampaign Help Desk Software Major Product Offerings
7.9.4 ActiveCampaign Help Desk Software Revenue in Global Market (2017-2022)
7.9.5 ActiveCampaign Key News
7.10 Advanced Software Products Group
7.10.1 Advanced Software Products Group Corporate Summary
7.10.2 Advanced Software Products Group Business Overview
7.10.3 Advanced Software Products Group Help Desk Software Major Product Offerings
7.10.4 Advanced Software Products Group Help Desk Software Revenue in Global Market (2017-2022)
7.10.5 Advanced Software Products Group Key News
7.11 SeamlessDesk
7.11.1 SeamlessDesk Corporate Summary
7.11.2 SeamlessDesk Business Overview
7.11.3 SeamlessDesk Help Desk Software Major Product Offerings
7.11.4 SeamlessDesk Help Desk Software Revenue in Global Market (2017-2022)
7.11.5 SeamlessDesk Key News
7.12 Spiceworks
7.12.1 Spiceworks Corporate Summary
7.12.2 Spiceworks Business Overview
7.12.3 Spiceworks Help Desk Software Major Product Offerings
7.12.4 Spiceworks Help Desk Software Revenue in Global Market (2017-2022)
7.12.5 Spiceworks Key News
7.13 ZOHO Corporation
7.13.1 ZOHO Corporation Corporate Summary
7.13.2 ZOHO Corporation Business Overview
7.13.3 ZOHO Corporation Help Desk Software Major Product Offerings
7.13.4 ZOHO Corporation Help Desk Software Revenue in Global Market (2017-2022)
7.13.5 ZOHO Corporation Key News
7.14 LogMeIn
7.14.1 LogMeIn Corporate Summary
7.14.2 LogMeIn Business Overview
7.14.3 LogMeIn Help Desk Software Major Product Offerings
7.14.4 LogMeIn Help Desk Software Revenue in Global Market (2017-2022)
7.14.5 LogMeIn Key News
7.15 Freshworks
7.15.1 Freshworks Corporate Summary
7.15.2 Freshworks Business Overview
7.15.3 Freshworks Help Desk Software Major Product Offerings
7.15.4 Freshworks Help Desk Software Revenue in Global Market (2017-2022)
7.15.5 Freshworks Key News
7.16 Genesys
7.16.1 Genesys Corporate Summary
7.16.2 Genesys Business Overview
7.16.3 Genesys Help Desk Software Major Product Offerings
7.16.4 Genesys Help Desk Software Revenue in Global Market (2017-2022)
7.16.5 Genesys Key News
7.17 Vision Helpdesk
7.17.1 Vision Helpdesk Corporate Summary
7.17.2 Vision Helpdesk Business Overview
7.17.3 Vision Helpdesk Help Desk Software Major Product Offerings
7.17.4 Vision Helpdesk Help Desk Software Revenue in Global Market (2017-2022)
7.17.5 Vision Helpdesk Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Help Desk Software Market Opportunities & Trends in Global Market
Table 2. Help Desk Software Market Drivers in Global Market
Table 3. Help Desk Software Market Restraints in Global Market
Table 4. Key Players of Help Desk Software in Global Market
Table 5. Top Help Desk Software Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Help Desk Software Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Help Desk Software Revenue Share by Companies, 2017-2022
Table 8. Global Companies Help Desk Software Product Type
Table 9. List of Global Tier 1 Help Desk Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Help Desk Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global Help Desk Software Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Help Desk Software Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Help Desk Software Revenue in Global (US$, Mn), 2023-2028
Table 14. By End User ? Global Help Desk Software Revenue, (US$, Mn), 2021 & 2028
Table 15. By End User - Help Desk Software Revenue in Global (US$, Mn), 2017-2022
Table 16. By End User - Help Desk Software Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global Help Desk Software Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Help Desk Software Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Help Desk Software Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Help Desk Software Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Help Desk Software Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Help Desk Software Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Help Desk Software Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Help Desk Software Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Help Desk Software Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Help Desk Software Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Help Desk Software Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Help Desk Software Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Help Desk Software Revenue, (US$, Mn), 2023-2028
Table 30. SysAid Corporate Summary
Table 31. SysAid Help Desk Software Product Offerings
Table 32. SysAid Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 33. Klemen Stirn Corporate Summary
Table 34. Klemen Stirn Help Desk Software Product Offerings
Table 35. Klemen Stirn Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 36. Zendesk Corporate Summary
Table 37. Zendesk Help Desk Software Product Offerings
Table 38. Zendesk Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 39. Salesforce.com Corporate Summary
Table 40. Salesforce.com Help Desk Software Product Offerings
Table 41. Salesforce.com Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 42. Live Agent (Quality Unit) Corporate Summary
Table 43. Live Agent (Quality Unit) Help Desk Software Product Offerings
Table 44. Live Agent (Quality Unit) Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 45. 01 Communique Laboratory Corporate Summary
Table 46. 01 Communique Laboratory Help Desk Software Product Offerings
Table 47. 01 Communique Laboratory Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 48. 247NetSystems Corporate Summary
Table 49. 247NetSystems Help Desk Software Product Offerings
Table 50. 247NetSystems Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 51. Abacus Systems Corporate Summary
Table 52. Abacus Systems Help Desk Software Product Offerings
Table 53. Abacus Systems Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 54. ActiveCampaign Corporate Summary
Table 55. ActiveCampaign Help Desk Software Product Offerings
Table 56. ActiveCampaign Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 57. Advanced Software Products Group Corporate Summary
Table 58. Advanced Software Products Group Help Desk Software Product Offerings
Table 59. Advanced Software Products Group Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 60. SeamlessDesk Corporate Summary
Table 61. SeamlessDesk Help Desk Software Product Offerings
Table 62. SeamlessDesk Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 63. Spiceworks Corporate Summary
Table 64. Spiceworks Help Desk Software Product Offerings
Table 65. Spiceworks Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 66. ZOHO Corporation Corporate Summary
Table 67. ZOHO Corporation Help Desk Software Product Offerings
Table 68. ZOHO Corporation Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 69. LogMeIn Corporate Summary
Table 70. LogMeIn Help Desk Software Product Offerings
Table 71. LogMeIn Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 72. Freshworks Corporate Summary
Table 73. Freshworks Help Desk Software Product Offerings
Table 74. Freshworks Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 75. Genesys Corporate Summary
Table 76. Genesys Help Desk Software Product Offerings
Table 77. Genesys Help Desk Software Revenue (US$, Mn), (2017-2022)
Table 78. Vision Helpdesk Corporate Summary
Table 79. Vision Helpdesk Help Desk Software Product Offerings
Table 80. Vision Helpdesk Help Desk Software Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Help Desk Software Segment by Type in 2021
Figure 2. Help Desk Software Segment by End User in 2021
Figure 3. Global Help Desk Software Market Overview: 2020
Figure 4. Key Caveats
Figure 5. Global Help Desk Software Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Help Desk Software Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Help Desk Software Revenue in 2021
Figure 8. By Type - Global Help Desk Software Revenue Market Share, 2017-2028
Figure 9. By End User - Global Help Desk Software Revenue Market Share, 2017-2028
Figure 10. By Region - Global Help Desk Software Revenue Market Share, 2017-2028
Figure 11. By Country - North America Help Desk Software Revenue Market Share, 2017-2028
Figure 12. US Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Help Desk Software Revenue Market Share, 2017-2028
Figure 16. Germany Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 17. France Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Help Desk Software Revenue Market Share, 2017-2028
Figure 24. China Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 28. India Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Help Desk Software Revenue Market Share, 2017-2028
Figure 30. Brazil Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Help Desk Software Revenue Market Share, 2017-2028
Figure 33. Turkey Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Help Desk Software Revenue, (US$, Mn), 2017-2028
Figure 37. SysAid Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Klemen Stirn Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Zendesk Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Salesforce.com Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Live Agent (Quality Unit) Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. 01 Communique Laboratory Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. 247NetSystems Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Abacus Systems Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. ActiveCampaign Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Advanced Software Products Group Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. SeamlessDesk Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. Spiceworks Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. ZOHO Corporation Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 50. LogMeIn Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 51. Freshworks Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 52. Genesys Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 53. Vision Helpdesk Help Desk Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Industry Market Size
