Digital Customer Experience and Engagement Solutions and Forecast Market
1 Introduction to Research & Analysis Reports
1.1 Digital Customer Experience and Engagement Solutions Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Digital Customer Experience and Engagement Solutions Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Digital Customer Experience and Engagement Solutions Overall Market Size
2.1 Global Digital Customer Experience and Engagement Solutions Market Size: 2022 VS 2030
2.2 Global Digital Customer Experience and Engagement Solutions Market Size, Prospects & Forecasts: 2018-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Digital Customer Experience and Engagement Solutions Players in Global Market
3.2 Top Global Digital Customer Experience and Engagement Solutions Companies Ranked by Revenue
3.3 Global Digital Customer Experience and Engagement Solutions Revenue by Companies
3.4 Top 3 and Top 5 Digital Customer Experience and Engagement Solutions Companies in Global Market, by Revenue in 2022
3.5 Global Companies Digital Customer Experience and Engagement Solutions Product Type
3.6 Tier 1, Tier 2 and Tier 3 Digital Customer Experience and Engagement Solutions Players in Global Market
3.6.1 List of Global Tier 1 Digital Customer Experience and Engagement Solutions Companies
3.6.2 List of Global Tier 2 and Tier 3 Digital Customer Experience and Engagement Solutions Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Digital Customer Experience and Engagement Solutions Market Size Markets, 2022 & 2030
4.1.2 Business to Business (B2B)
4.1.3 Business to Consumer (B2C)
4.1.4 Business to Business to Consumer (B2B2C)
4.2 By Type - Global Digital Customer Experience and Engagement Solutions Revenue & Forecasts
4.2.1 By Type - Global Digital Customer Experience and Engagement Solutions Revenue, 2018-2023
4.2.2 By Type - Global Digital Customer Experience and Engagement Solutions Revenue, 2023-2030
4.2.3 By Type - Global Digital Customer Experience and Engagement Solutions Revenue Market Share, 2018-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Digital Customer Experience and Engagement Solutions Market Size, 2022 & 2030
5.1.2 Bank
5.1.3 Insurance
5.1.4 Manufacturing
5.1.5 Public Sector
5.1.6 Telecommunications
5.1.7 Utilities
5.1.8 Retail and Wholesale
5.1.9 Transport
5.1.10 Others
5.2 By Application - Global Digital Customer Experience and Engagement Solutions Revenue & Forecasts
5.2.1 By Application - Global Digital Customer Experience and Engagement Solutions Revenue, 2018-2023
5.2.2 By Application - Global Digital Customer Experience and Engagement Solutions Revenue, 2023-2030
5.2.3 By Application - Global Digital Customer Experience and Engagement Solutions Revenue Market Share, 2018-2030
6 Sights by Region
6.1 By Region - Global Digital Customer Experience and Engagement Solutions Market Size, 2022 & 2030
6.2 By Region - Global Digital Customer Experience and Engagement Solutions Revenue & Forecasts
6.2.1 By Region - Global Digital Customer Experience and Engagement Solutions Revenue, 2018-2023
6.2.2 By Region - Global Digital Customer Experience and Engagement Solutions Revenue, 2023-2030
6.2.3 By Region - Global Digital Customer Experience and Engagement Solutions Revenue Market Share, 2018-2030
6.3 North America
6.3.1 By Country - North America Digital Customer Experience and Engagement Solutions Revenue, 2018-2030
6.3.2 US Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.3.3 Canada Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.3.4 Mexico Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.4 Europe
6.4.1 By Country - Europe Digital Customer Experience and Engagement Solutions Revenue, 2018-2030
6.4.2 Germany Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.4.3 France Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.4.4 U.K. Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.4.5 Italy Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.4.6 Russia Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.4.7 Nordic Countries Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.4.8 Benelux Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.5 Asia
6.5.1 By Region - Asia Digital Customer Experience and Engagement Solutions Revenue, 2018-2030
6.5.2 China Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.5.3 Japan Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.5.4 South Korea Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.5.5 Southeast Asia Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.5.6 India Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.6 South America
6.6.1 By Country - South America Digital Customer Experience and Engagement Solutions Revenue, 2018-2030
6.6.2 Brazil Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.6.3 Argentina Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Digital Customer Experience and Engagement Solutions Revenue, 2018-2030
6.7.2 Turkey Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.7.3 Israel Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.7.4 Saudi Arabia Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
6.7.5 UAE Digital Customer Experience and Engagement Solutions Market Size, 2018-2030
7 Players Profiles
7.1 Accenture
7.1.1 Accenture Corporate Summary
7.1.2 Accenture Business Overview
7.1.3 Accenture Digital Customer Experience and Engagement Solutions Major Product Offerings
7.1.4 Accenture Digital Customer Experience and Engagement Solutions Revenue in Global Market (2018-2023)
7.1.5 Accenture Key News
7.2 Capgemini
7.2.1 Capgemini Corporate Summary
7.2.2 Capgemini Business Overview
7.2.3 Capgemini Digital Customer Experience and Engagement Solutions Major Product Offerings
7.2.4 Capgemini Digital Customer Experience and Engagement Solutions Revenue in Global Market (2018-2023)
7.2.5 Capgemini Key News
7.3 Cognizant
7.3.1 Cognizant Corporate Summary
7.3.2 Cognizant Business Overview
7.3.3 Cognizant Digital Customer Experience and Engagement Solutions Major Product Offerings
7.3.4 Cognizant Digital Customer Experience and Engagement Solutions Revenue in Global Market (2018-2023)
7.3.5 Cognizant Key News
7.4 IBM Corporation
7.4.1 IBM Corporation Corporate Summary
7.4.2 IBM Corporation Business Overview
7.4.3 IBM Corporation Digital Customer Experience and Engagement Solutions Major Product Offerings
7.4.4 IBM Corporation Digital Customer Experience and Engagement Solutions Revenue in Global Market (2018-2023)
7.4.5 IBM Corporation Key News
7.5 Liferay
7.5.1 Liferay Corporate Summary
7.5.2 Liferay Business Overview
7.5.3 Liferay Digital Customer Experience and Engagement Solutions Major Product Offerings
7.5.4 Liferay Digital Customer Experience and Engagement Solutions Revenue in Global Market (2018-2023)
7.5.5 Liferay Key News
7.6 MEGA International
7.6.1 MEGA International Corporate Summary
7.6.2 MEGA International Business Overview
7.6.3 MEGA International Digital Customer Experience and Engagement Solutions Major Product Offerings
7.6.4 MEGA International Digital Customer Experience and Engagement Solutions Revenue in Global Market (2018-2023)
7.6.5 MEGA International Key News
7.7 Orange Business Services
7.7.1 Orange Business Services Corporate Summary
7.7.2 Orange Business Services Business Overview
7.7.3 Orange Business Services Digital Customer Experience and Engagement Solutions Major Product Offerings
7.7.4 Orange Business Services Digital Customer Experience and Engagement Solutions Revenue in Global Market (2018-2023)
7.7.5 Orange Business Services Key News
7.8 Tietoevry Corporation
7.8.1 Tietoevry Corporation Corporate Summary
7.8.2 Tietoevry Corporation Business Overview
7.8.3 Tietoevry Corporation Digital Customer Experience and Engagement Solutions Major Product Offerings
7.8.4 Tietoevry Corporation Digital Customer Experience and Engagement Solutions Revenue in Global Market (2018-2023)
7.8.5 Tietoevry Corporation Key News
7.9 SAS Institute
7.9.1 SAS Institute Corporate Summary
7.9.2 SAS Institute Business Overview
7.9.3 SAS Institute Digital Customer Experience and Engagement Solutions Major Product Offerings
7.9.4 SAS Institute Digital Customer Experience and Engagement Solutions Revenue in Global Market (2018-2023)
7.9.5 SAS Institute Key News
7.10 KOFAX
7.10.1 KOFAX Corporate Summary
7.10.2 KOFAX Business Overview
7.10.3 KOFAX Digital Customer Experience and Engagement Solutions Major Product Offerings
7.10.4 KOFAX Digital Customer Experience and Engagement Solutions Revenue in Global Market (2018-2023)
7.10.5 KOFAX Key News
7.11 NCR Corporation
7.11.1 NCR Corporation Corporate Summary
7.11.2 NCR Corporation Business Overview
7.11.3 NCR Corporation Digital Customer Experience and Engagement Solutions Major Product Offerings
7.11.4 NCR Corporation Digital Customer Experience and Engagement Solutions Revenue in Global Market (2018-2023)
7.11.5 NCR Corporation Key News
7.12 Tata Consultancy Services
7.12.1 Tata Consultancy Services Corporate Summary
7.12.2 Tata Consultancy Services Business Overview
7.12.3 Tata Consultancy Services Digital Customer Experience and Engagement Solutions Major Product Offerings
7.12.4 Tata Consultancy Services Digital Customer Experience and Engagement Solutions Revenue in Global Market (2018-2023)
7.12.5 Tata Consultancy Services Key News
7.13 Zendesk
7.13.1 Zendesk Corporate Summary
7.13.2 Zendesk Business Overview
7.13.3 Zendesk Digital Customer Experience and Engagement Solutions Major Product Offerings
7.13.4 Zendesk Digital Customer Experience and Engagement Solutions Revenue in Global Market (2018-2023)
7.13.5 Zendesk Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Digital Customer Experience and Engagement Solutions Market Opportunities & Trends in Global Market
Table 2. Digital Customer Experience and Engagement Solutions Market Drivers in Global Market
Table 3. Digital Customer Experience and Engagement Solutions Market Restraints in Global Market
Table 4. Key Players of Digital Customer Experience and Engagement Solutions in Global Market
Table 5. Top Digital Customer Experience and Engagement Solutions Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Digital Customer Experience and Engagement Solutions Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Digital Customer Experience and Engagement Solutions Revenue Share by Companies, 2018-2023
Table 8. Global Companies Digital Customer Experience and Engagement Solutions Product Type
Table 9. List of Global Tier 1 Digital Customer Experience and Engagement Solutions Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Digital Customer Experience and Engagement Solutions Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2022 & 2030
Table 12. By Type - Digital Customer Experience and Engagement Solutions Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Digital Customer Experience and Engagement Solutions Revenue in Global (US$, Mn), 2023-2030
Table 14. By Application ? Global Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2022 & 2030
Table 15. By Application - Digital Customer Experience and Engagement Solutions Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Digital Customer Experience and Engagement Solutions Revenue in Global (US$, Mn), 2023-2030
Table 17. By Region ? Global Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2022 & 2030
Table 18. By Region - Global Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), 2023-2030
Table 20. By Country - North America Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2023-2030
Table 22. By Country - Europe Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2023-2030
Table 24. By Region - Asia Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2023-2030
Table 26. By Country - South America Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2023-2030
Table 28. By Country - Middle East & Africa Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2023-2030
Table 30. Accenture Corporate Summary
Table 31. Accenture Digital Customer Experience and Engagement Solutions Product Offerings
Table 32. Accenture Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), (2018-2023)
Table 33. Capgemini Corporate Summary
Table 34. Capgemini Digital Customer Experience and Engagement Solutions Product Offerings
Table 35. Capgemini Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), (2018-2023)
Table 36. Cognizant Corporate Summary
Table 37. Cognizant Digital Customer Experience and Engagement Solutions Product Offerings
Table 38. Cognizant Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), (2018-2023)
Table 39. IBM Corporation Corporate Summary
Table 40. IBM Corporation Digital Customer Experience and Engagement Solutions Product Offerings
Table 41. IBM Corporation Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), (2018-2023)
Table 42. Liferay Corporate Summary
Table 43. Liferay Digital Customer Experience and Engagement Solutions Product Offerings
Table 44. Liferay Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), (2018-2023)
Table 45. MEGA International Corporate Summary
Table 46. MEGA International Digital Customer Experience and Engagement Solutions Product Offerings
Table 47. MEGA International Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), (2018-2023)
Table 48. Orange Business Services Corporate Summary
Table 49. Orange Business Services Digital Customer Experience and Engagement Solutions Product Offerings
Table 50. Orange Business Services Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), (2018-2023)
Table 51. Tietoevry Corporation Corporate Summary
Table 52. Tietoevry Corporation Digital Customer Experience and Engagement Solutions Product Offerings
Table 53. Tietoevry Corporation Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), (2018-2023)
Table 54. SAS Institute Corporate Summary
Table 55. SAS Institute Digital Customer Experience and Engagement Solutions Product Offerings
Table 56. SAS Institute Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), (2018-2023)
Table 57. KOFAX Corporate Summary
Table 58. KOFAX Digital Customer Experience and Engagement Solutions Product Offerings
Table 59. KOFAX Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), (2018-2023)
Table 60. NCR Corporation Corporate Summary
Table 61. NCR Corporation Digital Customer Experience and Engagement Solutions Product Offerings
Table 62. NCR Corporation Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), (2018-2023)
Table 63. Tata Consultancy Services Corporate Summary
Table 64. Tata Consultancy Services Digital Customer Experience and Engagement Solutions Product Offerings
Table 65. Tata Consultancy Services Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), (2018-2023)
Table 66. Zendesk Corporate Summary
Table 67. Zendesk Digital Customer Experience and Engagement Solutions Product Offerings
Table 68. Zendesk Digital Customer Experience and Engagement Solutions Revenue (US$, Mn), (2018-2023)
List of Figures
Figure 1. Digital Customer Experience and Engagement Solutions Segment by Type in 2022
Figure 2. Digital Customer Experience and Engagement Solutions Segment by Application in 2022
Figure 3. Global Digital Customer Experience and Engagement Solutions Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Digital Customer Experience and Engagement Solutions Market Size: 2022 VS 2030 (US$, Mn)
Figure 6. Global Digital Customer Experience and Engagement Solutions Revenue, 2018-2030 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Digital Customer Experience and Engagement Solutions Revenue in 2022
Figure 8. By Type - Global Digital Customer Experience and Engagement Solutions Revenue Market Share, 2018-2030
Figure 9. By Application - Global Digital Customer Experience and Engagement Solutions Revenue Market Share, 2018-2030
Figure 10. By Region - Global Digital Customer Experience and Engagement Solutions Revenue Market Share, 2018-2030
Figure 11. By Country - North America Digital Customer Experience and Engagement Solutions Revenue Market Share, 2018-2030
Figure 12. US Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 13. Canada Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 14. Mexico Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 15. By Country - Europe Digital Customer Experience and Engagement Solutions Revenue Market Share, 2018-2030
Figure 16. Germany Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 17. France Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 18. U.K. Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 19. Italy Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 20. Russia Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 21. Nordic Countries Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 22. Benelux Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 23. By Region - Asia Digital Customer Experience and Engagement Solutions Revenue Market Share, 2018-2030
Figure 24. China Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 25. Japan Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 26. South Korea Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 27. Southeast Asia Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 28. India Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 29. By Country - South America Digital Customer Experience and Engagement Solutions Revenue Market Share, 2018-2030
Figure 30. Brazil Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 31. Argentina Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 32. By Country - Middle East & Africa Digital Customer Experience and Engagement Solutions Revenue Market Share, 2018-2030
Figure 33. Turkey Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 34. Israel Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 35. Saudi Arabia Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 36. UAE Digital Customer Experience and Engagement Solutions Revenue, (US$, Mn), 2018-2030
Figure 37. Accenture Digital Customer Experience and Engagement Solutions Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 38. Capgemini Digital Customer Experience and Engagement Solutions Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 39. Cognizant Digital Customer Experience and Engagement Solutions Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 40. IBM Corporation Digital Customer Experience and Engagement Solutions Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 41. Liferay Digital Customer Experience and Engagement Solutions Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. MEGA International Digital Customer Experience and Engagement Solutions Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Orange Business Services Digital Customer Experience and Engagement Solutions Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Tietoevry Corporation Digital Customer Experience and Engagement Solutions Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. SAS Institute Digital Customer Experience and Engagement Solutions Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. KOFAX Digital Customer Experience and Engagement Solutions Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. NCR Corporation Digital Customer Experience and Engagement Solutions Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Tata Consultancy Services Digital Customer Experience and Engagement Solutions Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Zendesk Digital Customer Experience and Engagement Solutions Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Industry Market Size
