Customer Relationship Management System and Forecast Market
1 Introduction to Research & Analysis Reports
1.1 Customer Relationship Management (CRM) System Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Relationship Management (CRM) System Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Relationship Management (CRM) System Overall Market Size
2.1 Global Customer Relationship Management (CRM) System Market Size: 2022 VS 2029
2.2 Global Customer Relationship Management (CRM) System Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Relationship Management (CRM) System Players in Global Market
3.2 Top Global Customer Relationship Management (CRM) System Companies Ranked by Revenue
3.3 Global Customer Relationship Management (CRM) System Revenue by Companies
3.4 Top 3 and Top 5 Customer Relationship Management (CRM) System Companies in Global Market, by Revenue in 2022
3.5 Global Companies Customer Relationship Management (CRM) System Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Relationship Management (CRM) System Players in Global Market
3.6.1 List of Global Tier 1 Customer Relationship Management (CRM) System Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Relationship Management (CRM) System Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Customer Relationship Management (CRM) System Market Size Markets, 2022 & 2029
4.1.2 Strategic CRM
4.1.3 Operational CRM
4.1.4 Analytical CRM
4.1.5 Collaborative CRM
4.1.6 Other
4.2 By Type - Global Customer Relationship Management (CRM) System Revenue & Forecasts
4.2.1 By Type - Global Customer Relationship Management (CRM) System Revenue, 2018-2023
4.2.2 By Type - Global Customer Relationship Management (CRM) System Revenue, 2024-2029
4.2.3 By Type - Global Customer Relationship Management (CRM) System Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Relationship Management (CRM) System Market Size, 2022 & 2029
5.1.2 Small Business
5.1.3 Enterprise Business (for Large Enterprises)
5.2 By Application - Global Customer Relationship Management (CRM) System Revenue & Forecasts
5.2.1 By Application - Global Customer Relationship Management (CRM) System Revenue, 2018-2023
5.2.2 By Application - Global Customer Relationship Management (CRM) System Revenue, 2024-2029
5.2.3 By Application - Global Customer Relationship Management (CRM) System Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global Customer Relationship Management (CRM) System Market Size, 2022 & 2029
6.2 By Region - Global Customer Relationship Management (CRM) System Revenue & Forecasts
6.2.1 By Region - Global Customer Relationship Management (CRM) System Revenue, 2018-2023
6.2.2 By Region - Global Customer Relationship Management (CRM) System Revenue, 2024-2029
6.2.3 By Region - Global Customer Relationship Management (CRM) System Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America Customer Relationship Management (CRM) System Revenue, 2018-2029
6.3.2 US Customer Relationship Management (CRM) System Market Size, 2018-2029
6.3.3 Canada Customer Relationship Management (CRM) System Market Size, 2018-2029
6.3.4 Mexico Customer Relationship Management (CRM) System Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe Customer Relationship Management (CRM) System Revenue, 2018-2029
6.4.2 Germany Customer Relationship Management (CRM) System Market Size, 2018-2029
6.4.3 France Customer Relationship Management (CRM) System Market Size, 2018-2029
6.4.4 U.K. Customer Relationship Management (CRM) System Market Size, 2018-2029
6.4.5 Italy Customer Relationship Management (CRM) System Market Size, 2018-2029
6.4.6 Russia Customer Relationship Management (CRM) System Market Size, 2018-2029
6.4.7 Nordic Countries Customer Relationship Management (CRM) System Market Size, 2018-2029
6.4.8 Benelux Customer Relationship Management (CRM) System Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia Customer Relationship Management (CRM) System Revenue, 2018-2029
6.5.2 China Customer Relationship Management (CRM) System Market Size, 2018-2029
6.5.3 Japan Customer Relationship Management (CRM) System Market Size, 2018-2029
6.5.4 South Korea Customer Relationship Management (CRM) System Market Size, 2018-2029
6.5.5 Southeast Asia Customer Relationship Management (CRM) System Market Size, 2018-2029
6.5.6 India Customer Relationship Management (CRM) System Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America Customer Relationship Management (CRM) System Revenue, 2018-2029
6.6.2 Brazil Customer Relationship Management (CRM) System Market Size, 2018-2029
6.6.3 Argentina Customer Relationship Management (CRM) System Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Relationship Management (CRM) System Revenue, 2018-2029
6.7.2 Turkey Customer Relationship Management (CRM) System Market Size, 2018-2029
6.7.3 Israel Customer Relationship Management (CRM) System Market Size, 2018-2029
6.7.4 Saudi Arabia Customer Relationship Management (CRM) System Market Size, 2018-2029
6.7.5 UAE Customer Relationship Management (CRM) System Market Size, 2018-2029
7 Customer Relationship Management (CRM) System Companies Profiles
7.1 Oracle
7.1.1 Oracle Company Summary
7.1.2 Oracle Business Overview
7.1.3 Oracle Customer Relationship Management (CRM) System Major Product Offerings
7.1.4 Oracle Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.1.5 Oracle Key News & Latest Developments
7.2 SAP
7.2.1 SAP Company Summary
7.2.2 SAP Business Overview
7.2.3 SAP Customer Relationship Management (CRM) System Major Product Offerings
7.2.4 SAP Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.2.5 SAP Key News & Latest Developments
7.3 Salesforce
7.3.1 Salesforce Company Summary
7.3.2 Salesforce Business Overview
7.3.3 Salesforce Customer Relationship Management (CRM) System Major Product Offerings
7.3.4 Salesforce Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.3.5 Salesforce Key News & Latest Developments
7.4 Microsoft Dynamics
7.4.1 Microsoft Dynamics Company Summary
7.4.2 Microsoft Dynamics Business Overview
7.4.3 Microsoft Dynamics Customer Relationship Management (CRM) System Major Product Offerings
7.4.4 Microsoft Dynamics Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.4.5 Microsoft Dynamics Key News & Latest Developments
7.5 SugarCRM
7.5.1 SugarCRM Company Summary
7.5.2 SugarCRM Business Overview
7.5.3 SugarCRM Customer Relationship Management (CRM) System Major Product Offerings
7.5.4 SugarCRM Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.5.5 SugarCRM Key News & Latest Developments
7.6 Zoho
7.6.1 Zoho Company Summary
7.6.2 Zoho Business Overview
7.6.3 Zoho Customer Relationship Management (CRM) System Major Product Offerings
7.6.4 Zoho Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.6.5 Zoho Key News & Latest Developments
7.7 Hubspot
7.7.1 Hubspot Company Summary
7.7.2 Hubspot Business Overview
7.7.3 Hubspot Customer Relationship Management (CRM) System Major Product Offerings
7.7.4 Hubspot Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.7.5 Hubspot Key News & Latest Developments
7.8 Act
7.8.1 Act Company Summary
7.8.2 Act Business Overview
7.8.3 Act Customer Relationship Management (CRM) System Major Product Offerings
7.8.4 Act Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.8.5 Act Key News & Latest Developments
7.9 Maximizer
7.9.1 Maximizer Company Summary
7.9.2 Maximizer Business Overview
7.9.3 Maximizer Customer Relationship Management (CRM) System Major Product Offerings
7.9.4 Maximizer Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.9.5 Maximizer Key News & Latest Developments
7.10 Sage
7.10.1 Sage Company Summary
7.10.2 Sage Business Overview
7.10.3 Sage Customer Relationship Management (CRM) System Major Product Offerings
7.10.4 Sage Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.10.5 Sage Key News & Latest Developments
7.11 Infusionsoft
7.11.1 Infusionsoft Company Summary
7.11.2 Infusionsoft Business Overview
7.11.3 Infusionsoft Customer Relationship Management (CRM) System Major Product Offerings
7.11.4 Infusionsoft Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.11.5 Infusionsoft Key News & Latest Developments
7.12 Pipedrive
7.12.1 Pipedrive Company Summary
7.12.2 Pipedrive Business Overview
7.12.3 Pipedrive Customer Relationship Management (CRM) System Major Product Offerings
7.12.4 Pipedrive Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.12.5 Pipedrive Key News & Latest Developments
7.13 Apptivo
7.13.1 Apptivo Company Summary
7.13.2 Apptivo Business Overview
7.13.3 Apptivo Customer Relationship Management (CRM) System Major Product Offerings
7.13.4 Apptivo Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.13.5 Apptivo Key News & Latest Developments
7.14 Salesboom
7.14.1 Salesboom Company Summary
7.14.2 Salesboom Business Overview
7.14.3 Salesboom Customer Relationship Management (CRM) System Major Product Offerings
7.14.4 Salesboom Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.14.5 Salesboom Key News & Latest Developments
7.15 Base
7.15.1 Base Company Summary
7.15.2 Base Business Overview
7.15.3 Base Customer Relationship Management (CRM) System Major Product Offerings
7.15.4 Base Customer Relationship Management (CRM) System Revenue in Global Market (2018-2023)
7.15.5 Base Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Customer Relationship Management (CRM) System Market Opportunities & Trends in Global Market
Table 2. Customer Relationship Management (CRM) System Market Drivers in Global Market
Table 3. Customer Relationship Management (CRM) System Market Restraints in Global Market
Table 4. Key Players of Customer Relationship Management (CRM) System in Global Market
Table 5. Top Customer Relationship Management (CRM) System Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Customer Relationship Management (CRM) System Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Customer Relationship Management (CRM) System Revenue Share by Companies, 2018-2023
Table 8. Global Companies Customer Relationship Management (CRM) System Product Type
Table 9. List of Global Tier 1 Customer Relationship Management (CRM) System Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Relationship Management (CRM) System Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2022 & 2029
Table 12. By Type - Customer Relationship Management (CRM) System Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Customer Relationship Management (CRM) System Revenue in Global (US$, Mn), 2024-2029
Table 14. By Application ? Global Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2022 & 2029
Table 15. By Application - Customer Relationship Management (CRM) System Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Customer Relationship Management (CRM) System Revenue in Global (US$, Mn), 2024-2029
Table 17. By Region ? Global Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2022 & 2029
Table 18. By Region - Global Customer Relationship Management (CRM) System Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Customer Relationship Management (CRM) System Revenue (US$, Mn), 2024-2029
Table 20. By Country - North America Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2024-2029
Table 22. By Country - Europe Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2024-2029
Table 24. By Region - Asia Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2024-2029
Table 26. By Country - South America Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2024-2029
Table 28. By Country - Middle East & Africa Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2024-2029
Table 30. Oracle Company Summary
Table 31. Oracle Customer Relationship Management (CRM) System Product Offerings
Table 32. Oracle Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 33. Oracle Key News & Latest Developments
Table 34. SAP Company Summary
Table 35. SAP Customer Relationship Management (CRM) System Product Offerings
Table 36. SAP Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 37. SAP Key News & Latest Developments
Table 38. Salesforce Company Summary
Table 39. Salesforce Customer Relationship Management (CRM) System Product Offerings
Table 40. Salesforce Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 41. Salesforce Key News & Latest Developments
Table 42. Microsoft Dynamics Company Summary
Table 43. Microsoft Dynamics Customer Relationship Management (CRM) System Product Offerings
Table 44. Microsoft Dynamics Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 45. Microsoft Dynamics Key News & Latest Developments
Table 46. SugarCRM Company Summary
Table 47. SugarCRM Customer Relationship Management (CRM) System Product Offerings
Table 48. SugarCRM Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 49. SugarCRM Key News & Latest Developments
Table 50. Zoho Company Summary
Table 51. Zoho Customer Relationship Management (CRM) System Product Offerings
Table 52. Zoho Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 53. Zoho Key News & Latest Developments
Table 54. Hubspot Company Summary
Table 55. Hubspot Customer Relationship Management (CRM) System Product Offerings
Table 56. Hubspot Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 57. Hubspot Key News & Latest Developments
Table 58. Act Company Summary
Table 59. Act Customer Relationship Management (CRM) System Product Offerings
Table 60. Act Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 61. Act Key News & Latest Developments
Table 62. Maximizer Company Summary
Table 63. Maximizer Customer Relationship Management (CRM) System Product Offerings
Table 64. Maximizer Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 65. Maximizer Key News & Latest Developments
Table 66. Sage Company Summary
Table 67. Sage Customer Relationship Management (CRM) System Product Offerings
Table 68. Sage Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 69. Sage Key News & Latest Developments
Table 70. Infusionsoft Company Summary
Table 71. Infusionsoft Customer Relationship Management (CRM) System Product Offerings
Table 72. Infusionsoft Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 73. Infusionsoft Key News & Latest Developments
Table 74. Pipedrive Company Summary
Table 75. Pipedrive Customer Relationship Management (CRM) System Product Offerings
Table 76. Pipedrive Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 77. Pipedrive Key News & Latest Developments
Table 78. Apptivo Company Summary
Table 79. Apptivo Customer Relationship Management (CRM) System Product Offerings
Table 80. Apptivo Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 81. Apptivo Key News & Latest Developments
Table 82. Salesboom Company Summary
Table 83. Salesboom Customer Relationship Management (CRM) System Product Offerings
Table 84. Salesboom Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 85. Salesboom Key News & Latest Developments
Table 86. Base Company Summary
Table 87. Base Customer Relationship Management (CRM) System Product Offerings
Table 88. Base Customer Relationship Management (CRM) System Revenue (US$, Mn) & (2018-2023)
Table 89. Base Key News & Latest Developments
List of Figures
Figure 1. Customer Relationship Management (CRM) System Segment by Type in 2022
Figure 2. Customer Relationship Management (CRM) System Segment by Application in 2022
Figure 3. Global Customer Relationship Management (CRM) System Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Customer Relationship Management (CRM) System Market Size: 2022 VS 2029 (US$, Mn)
Figure 6. Global Customer Relationship Management (CRM) System Revenue, 2018-2029 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Relationship Management (CRM) System Revenue in 2022
Figure 8. By Type - Global Customer Relationship Management (CRM) System Revenue Market Share, 2018-2029
Figure 9. By Application - Global Customer Relationship Management (CRM) System Revenue Market Share, 2018-2029
Figure 10. By Type - Global Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2022 & 2029
Figure 11. By Type - Global Customer Relationship Management (CRM) System Revenue Market Share, 2018-2029
Figure 12. By Application - Global Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2022 & 2029
Figure 13. By Application - Global Customer Relationship Management (CRM) System Revenue Market Share, 2018-2029
Figure 14. By Region - Global Customer Relationship Management (CRM) System Revenue Market Share, 2018-2029
Figure 15. By Country - North America Customer Relationship Management (CRM) System Revenue Market Share, 2018-2029
Figure 16. US Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 17. Canada Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 18. Mexico Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 19. By Country - Europe Customer Relationship Management (CRM) System Revenue Market Share, 2018-2029
Figure 20. Germany Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 21. France Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 22. U.K. Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 23. Italy Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 24. Russia Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 25. Nordic Countries Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 26. Benelux Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 27. By Region - Asia Customer Relationship Management (CRM) System Revenue Market Share, 2018-2029
Figure 28. China Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 29. Japan Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 30. South Korea Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 31. Southeast Asia Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 32. India Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 33. By Country - South America Customer Relationship Management (CRM) System Revenue Market Share, 2018-2029
Figure 34. Brazil Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 35. Argentina Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 36. By Country - Middle East & Africa Customer Relationship Management (CRM) System Revenue Market Share, 2018-2029
Figure 37. Turkey Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 38. Israel Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 39. Saudi Arabia Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 40. UAE Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2018-2029
Figure 41. Oracle Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. SAP Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Salesforce Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Microsoft Dynamics Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. SugarCRM Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Zoho Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Hubspot Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Act Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Maximizer Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. Sage Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. Infusionsoft Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. Pipedrive Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 53. Apptivo Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 54. Salesboom Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 55. Base Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)