Customer Relationship Management System Market
1 Introduction to Research & Analysis Reports
1.1 Customer Relationship Management (CRM) System Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Relationship Management (CRM) System Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Relationship Management (CRM) System Overall Market Size
2.1 Global Customer Relationship Management (CRM) System Market Size: 2021 VS 2028
2.2 Global Customer Relationship Management (CRM) System Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Relationship Management (CRM) System Players in Global Market
3.2 Top Global Customer Relationship Management (CRM) System Companies Ranked by Revenue
3.3 Global Customer Relationship Management (CRM) System Revenue by Companies
3.4 Top 3 and Top 5 Customer Relationship Management (CRM) System Companies in Global Market, by Revenue in 2021
3.5 Global Companies Customer Relationship Management (CRM) System Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Relationship Management (CRM) System Players in Global Market
3.6.1 List of Global Tier 1 Customer Relationship Management (CRM) System Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Relationship Management (CRM) System Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Customer Relationship Management (CRM) System Market Size Markets, 2021 & 2028
4.1.2 Strategic CRM
4.1.3 Operational CRM
4.1.4 Analytical CRM
4.1.5 Collaborative CRM
4.1.6 Other
4.2 By Type - Global Customer Relationship Management (CRM) System Revenue & Forecasts
4.2.1 By Type - Global Customer Relationship Management (CRM) System Revenue, 2017-2022
4.2.2 By Type - Global Customer Relationship Management (CRM) System Revenue, 2023-2028
4.2.3 By Type - Global Customer Relationship Management (CRM) System Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Relationship Management (CRM) System Market Size, 2021 & 2028
5.1.2 Small Business
5.1.3 Enterprise Business (for Large Enterprises)
5.2 By Application - Global Customer Relationship Management (CRM) System Revenue & Forecasts
5.2.1 By Application - Global Customer Relationship Management (CRM) System Revenue, 2017-2022
5.2.2 By Application - Global Customer Relationship Management (CRM) System Revenue, 2023-2028
5.2.3 By Application - Global Customer Relationship Management (CRM) System Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Customer Relationship Management (CRM) System Market Size, 2021 & 2028
6.2 By Region - Global Customer Relationship Management (CRM) System Revenue & Forecasts
6.2.1 By Region - Global Customer Relationship Management (CRM) System Revenue, 2017-2022
6.2.2 By Region - Global Customer Relationship Management (CRM) System Revenue, 2023-2028
6.2.3 By Region - Global Customer Relationship Management (CRM) System Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Customer Relationship Management (CRM) System Revenue, 2017-2028
6.3.2 US Customer Relationship Management (CRM) System Market Size, 2017-2028
6.3.3 Canada Customer Relationship Management (CRM) System Market Size, 2017-2028
6.3.4 Mexico Customer Relationship Management (CRM) System Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Customer Relationship Management (CRM) System Revenue, 2017-2028
6.4.2 Germany Customer Relationship Management (CRM) System Market Size, 2017-2028
6.4.3 France Customer Relationship Management (CRM) System Market Size, 2017-2028
6.4.4 U.K. Customer Relationship Management (CRM) System Market Size, 2017-2028
6.4.5 Italy Customer Relationship Management (CRM) System Market Size, 2017-2028
6.4.6 Russia Customer Relationship Management (CRM) System Market Size, 2017-2028
6.4.7 Nordic Countries Customer Relationship Management (CRM) System Market Size, 2017-2028
6.4.8 Benelux Customer Relationship Management (CRM) System Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Customer Relationship Management (CRM) System Revenue, 2017-2028
6.5.2 China Customer Relationship Management (CRM) System Market Size, 2017-2028
6.5.3 Japan Customer Relationship Management (CRM) System Market Size, 2017-2028
6.5.4 South Korea Customer Relationship Management (CRM) System Market Size, 2017-2028
6.5.5 Southeast Asia Customer Relationship Management (CRM) System Market Size, 2017-2028
6.5.6 India Customer Relationship Management (CRM) System Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Customer Relationship Management (CRM) System Revenue, 2017-2028
6.6.2 Brazil Customer Relationship Management (CRM) System Market Size, 2017-2028
6.6.3 Argentina Customer Relationship Management (CRM) System Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Relationship Management (CRM) System Revenue, 2017-2028
6.7.2 Turkey Customer Relationship Management (CRM) System Market Size, 2017-2028
6.7.3 Israel Customer Relationship Management (CRM) System Market Size, 2017-2028
6.7.4 Saudi Arabia Customer Relationship Management (CRM) System Market Size, 2017-2028
6.7.5 UAE Customer Relationship Management (CRM) System Market Size, 2017-2028
7 Players Profiles
7.1 Oracle
7.1.1 Oracle Corporate Summary
7.1.2 Oracle Business Overview
7.1.3 Oracle Customer Relationship Management (CRM) System Major Product Offerings
7.1.4 Oracle Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.1.5 Oracle Key News
7.2 SAP
7.2.1 SAP Corporate Summary
7.2.2 SAP Business Overview
7.2.3 SAP Customer Relationship Management (CRM) System Major Product Offerings
7.2.4 SAP Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.2.5 SAP Key News
7.3 Salesforce
7.3.1 Salesforce Corporate Summary
7.3.2 Salesforce Business Overview
7.3.3 Salesforce Customer Relationship Management (CRM) System Major Product Offerings
7.3.4 Salesforce Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.3.5 Salesforce Key News
7.4 Microsoft Dynamics
7.4.1 Microsoft Dynamics Corporate Summary
7.4.2 Microsoft Dynamics Business Overview
7.4.3 Microsoft Dynamics Customer Relationship Management (CRM) System Major Product Offerings
7.4.4 Microsoft Dynamics Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.4.5 Microsoft Dynamics Key News
7.5 SugarCRM
7.5.1 SugarCRM Corporate Summary
7.5.2 SugarCRM Business Overview
7.5.3 SugarCRM Customer Relationship Management (CRM) System Major Product Offerings
7.5.4 SugarCRM Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.5.5 SugarCRM Key News
7.6 Zoho
7.6.1 Zoho Corporate Summary
7.6.2 Zoho Business Overview
7.6.3 Zoho Customer Relationship Management (CRM) System Major Product Offerings
7.6.4 Zoho Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.6.5 Zoho Key News
7.7 Hubspot
7.7.1 Hubspot Corporate Summary
7.7.2 Hubspot Business Overview
7.7.3 Hubspot Customer Relationship Management (CRM) System Major Product Offerings
7.7.4 Hubspot Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.7.5 Hubspot Key News
7.8 Act
7.8.1 Act Corporate Summary
7.8.2 Act Business Overview
7.8.3 Act Customer Relationship Management (CRM) System Major Product Offerings
7.8.4 Act Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.8.5 Act Key News
7.9 Maximizer
7.9.1 Maximizer Corporate Summary
7.9.2 Maximizer Business Overview
7.9.3 Maximizer Customer Relationship Management (CRM) System Major Product Offerings
7.9.4 Maximizer Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.9.5 Maximizer Key News
7.10 Sage
7.10.1 Sage Corporate Summary
7.10.2 Sage Business Overview
7.10.3 Sage Customer Relationship Management (CRM) System Major Product Offerings
7.10.4 Sage Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.10.5 Sage Key News
7.11 Infusionsoft
7.11.1 Infusionsoft Corporate Summary
7.11.2 Infusionsoft Business Overview
7.11.3 Infusionsoft Customer Relationship Management (CRM) System Major Product Offerings
7.11.4 Infusionsoft Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.11.5 Infusionsoft Key News
7.12 Pipedrive
7.12.1 Pipedrive Corporate Summary
7.12.2 Pipedrive Business Overview
7.12.3 Pipedrive Customer Relationship Management (CRM) System Major Product Offerings
7.12.4 Pipedrive Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.12.5 Pipedrive Key News
7.13 Apptivo
7.13.1 Apptivo Corporate Summary
7.13.2 Apptivo Business Overview
7.13.3 Apptivo Customer Relationship Management (CRM) System Major Product Offerings
7.13.4 Apptivo Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.13.5 Apptivo Key News
7.14 Salesboom
7.14.1 Salesboom Corporate Summary
7.14.2 Salesboom Business Overview
7.14.3 Salesboom Customer Relationship Management (CRM) System Major Product Offerings
7.14.4 Salesboom Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.14.5 Salesboom Key News
7.15 Base
7.15.1 Base Corporate Summary
7.15.2 Base Business Overview
7.15.3 Base Customer Relationship Management (CRM) System Major Product Offerings
7.15.4 Base Customer Relationship Management (CRM) System Revenue in Global Market (2017-2022)
7.15.5 Base Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Customer Relationship Management (CRM) System Market Opportunities & Trends in Global Market
Table 2. Customer Relationship Management (CRM) System Market Drivers in Global Market
Table 3. Customer Relationship Management (CRM) System Market Restraints in Global Market
Table 4. Key Players of Customer Relationship Management (CRM) System in Global Market
Table 5. Top Customer Relationship Management (CRM) System Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Customer Relationship Management (CRM) System Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Customer Relationship Management (CRM) System Revenue Share by Companies, 2017-2022
Table 8. Global Companies Customer Relationship Management (CRM) System Product Type
Table 9. List of Global Tier 1 Customer Relationship Management (CRM) System Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Relationship Management (CRM) System Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Customer Relationship Management (CRM) System Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Customer Relationship Management (CRM) System Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application ? Global Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Customer Relationship Management (CRM) System Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Customer Relationship Management (CRM) System Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Customer Relationship Management (CRM) System Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Customer Relationship Management (CRM) System Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2023-2028
Table 30. Oracle Corporate Summary
Table 31. Oracle Customer Relationship Management (CRM) System Product Offerings
Table 32. Oracle Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 33. SAP Corporate Summary
Table 34. SAP Customer Relationship Management (CRM) System Product Offerings
Table 35. SAP Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 36. Salesforce Corporate Summary
Table 37. Salesforce Customer Relationship Management (CRM) System Product Offerings
Table 38. Salesforce Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 39. Microsoft Dynamics Corporate Summary
Table 40. Microsoft Dynamics Customer Relationship Management (CRM) System Product Offerings
Table 41. Microsoft Dynamics Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 42. SugarCRM Corporate Summary
Table 43. SugarCRM Customer Relationship Management (CRM) System Product Offerings
Table 44. SugarCRM Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 45. Zoho Corporate Summary
Table 46. Zoho Customer Relationship Management (CRM) System Product Offerings
Table 47. Zoho Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 48. Hubspot Corporate Summary
Table 49. Hubspot Customer Relationship Management (CRM) System Product Offerings
Table 50. Hubspot Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 51. Act Corporate Summary
Table 52. Act Customer Relationship Management (CRM) System Product Offerings
Table 53. Act Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 54. Maximizer Corporate Summary
Table 55. Maximizer Customer Relationship Management (CRM) System Product Offerings
Table 56. Maximizer Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 57. Sage Corporate Summary
Table 58. Sage Customer Relationship Management (CRM) System Product Offerings
Table 59. Sage Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 60. Infusionsoft Corporate Summary
Table 61. Infusionsoft Customer Relationship Management (CRM) System Product Offerings
Table 62. Infusionsoft Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 63. Pipedrive Corporate Summary
Table 64. Pipedrive Customer Relationship Management (CRM) System Product Offerings
Table 65. Pipedrive Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 66. Apptivo Corporate Summary
Table 67. Apptivo Customer Relationship Management (CRM) System Product Offerings
Table 68. Apptivo Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 69. Salesboom Corporate Summary
Table 70. Salesboom Customer Relationship Management (CRM) System Product Offerings
Table 71. Salesboom Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
Table 72. Base Corporate Summary
Table 73. Base Customer Relationship Management (CRM) System Product Offerings
Table 74. Base Customer Relationship Management (CRM) System Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Customer Relationship Management (CRM) System Segment by Type in 2021
Figure 2. Customer Relationship Management (CRM) System Segment by Application in 2021
Figure 3. Global Customer Relationship Management (CRM) System Market Overview: 2020
Figure 4. Key Caveats
Figure 5. Global Customer Relationship Management (CRM) System Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Customer Relationship Management (CRM) System Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Relationship Management (CRM) System Revenue in 2021
Figure 8. By Type - Global Customer Relationship Management (CRM) System Revenue Market Share, 2017-2028
Figure 9. By Application - Global Customer Relationship Management (CRM) System Revenue Market Share, 2017-2028
Figure 10. By Region - Global Customer Relationship Management (CRM) System Revenue Market Share, 2017-2028
Figure 11. By Country - North America Customer Relationship Management (CRM) System Revenue Market Share, 2017-2028
Figure 12. US Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Customer Relationship Management (CRM) System Revenue Market Share, 2017-2028
Figure 16. Germany Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 17. France Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Customer Relationship Management (CRM) System Revenue Market Share, 2017-2028
Figure 24. China Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 28. India Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Customer Relationship Management (CRM) System Revenue Market Share, 2017-2028
Figure 30. Brazil Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Customer Relationship Management (CRM) System Revenue Market Share, 2017-2028
Figure 33. Turkey Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Customer Relationship Management (CRM) System Revenue, (US$, Mn), 2017-2028
Figure 37. Oracle Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. SAP Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Salesforce Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Microsoft Dynamics Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. SugarCRM Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Zoho Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Hubspot Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Act Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Maximizer Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Sage Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Infusionsoft Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. Pipedrive Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. Apptivo Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 50. Salesboom Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 51. Base Customer Relationship Management (CRM) System Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Industry Market Size
