Customer Journey Mapping Software and Forecast Market
1 Introduction to Research & Analysis Reports
1.1 Customer Journey Mapping Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Journey Mapping Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Journey Mapping Software Overall Market Size
2.1 Global Customer Journey Mapping Software Market Size: 2021 VS 2028
2.2 Global Customer Journey Mapping Software Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Journey Mapping Software Players in Global Market
3.2 Top Global Customer Journey Mapping Software Companies Ranked by Revenue
3.3 Global Customer Journey Mapping Software Revenue by Companies
3.4 Top 3 and Top 5 Customer Journey Mapping Software Companies in Global Market, by Revenue in 2021
3.5 Global Companies Customer Journey Mapping Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Journey Mapping Software Players in Global Market
3.6.1 List of Global Tier 1 Customer Journey Mapping Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Journey Mapping Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Customer Journey Mapping Software Market Size Markets, 2021 & 2028
4.1.2 Cloud Base
4.1.3 Web Based
4.2 By Type - Global Customer Journey Mapping Software Revenue & Forecasts
4.2.1 By Type - Global Customer Journey Mapping Software Revenue, 2017-2022
4.2.2 By Type - Global Customer Journey Mapping Software Revenue, 2023-2028
4.2.3 By Type - Global Customer Journey Mapping Software Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Journey Mapping Software Market Size, 2021 & 2028
5.1.2 Large Enterprises
5.1.3 SMEs
5.2 By Application - Global Customer Journey Mapping Software Revenue & Forecasts
5.2.1 By Application - Global Customer Journey Mapping Software Revenue, 2017-2022
5.2.2 By Application - Global Customer Journey Mapping Software Revenue, 2023-2028
5.2.3 By Application - Global Customer Journey Mapping Software Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Customer Journey Mapping Software Market Size, 2021 & 2028
6.2 By Region - Global Customer Journey Mapping Software Revenue & Forecasts
6.2.1 By Region - Global Customer Journey Mapping Software Revenue, 2017-2022
6.2.2 By Region - Global Customer Journey Mapping Software Revenue, 2023-2028
6.2.3 By Region - Global Customer Journey Mapping Software Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Customer Journey Mapping Software Revenue, 2017-2028
6.3.2 US Customer Journey Mapping Software Market Size, 2017-2028
6.3.3 Canada Customer Journey Mapping Software Market Size, 2017-2028
6.3.4 Mexico Customer Journey Mapping Software Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Customer Journey Mapping Software Revenue, 2017-2028
6.4.2 Germany Customer Journey Mapping Software Market Size, 2017-2028
6.4.3 France Customer Journey Mapping Software Market Size, 2017-2028
6.4.4 U.K. Customer Journey Mapping Software Market Size, 2017-2028
6.4.5 Italy Customer Journey Mapping Software Market Size, 2017-2028
6.4.6 Russia Customer Journey Mapping Software Market Size, 2017-2028
6.4.7 Nordic Countries Customer Journey Mapping Software Market Size, 2017-2028
6.4.8 Benelux Customer Journey Mapping Software Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Customer Journey Mapping Software Revenue, 2017-2028
6.5.2 China Customer Journey Mapping Software Market Size, 2017-2028
6.5.3 Japan Customer Journey Mapping Software Market Size, 2017-2028
6.5.4 South Korea Customer Journey Mapping Software Market Size, 2017-2028
6.5.5 Southeast Asia Customer Journey Mapping Software Market Size, 2017-2028
6.5.6 India Customer Journey Mapping Software Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Customer Journey Mapping Software Revenue, 2017-2028
6.6.2 Brazil Customer Journey Mapping Software Market Size, 2017-2028
6.6.3 Argentina Customer Journey Mapping Software Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Journey Mapping Software Revenue, 2017-2028
6.7.2 Turkey Customer Journey Mapping Software Market Size, 2017-2028
6.7.3 Israel Customer Journey Mapping Software Market Size, 2017-2028
6.7.4 Saudi Arabia Customer Journey Mapping Software Market Size, 2017-2028
6.7.5 UAE Customer Journey Mapping Software Market Size, 2017-2028
7 Players Profiles
7.1 WebEngage
7.1.1 WebEngage Corporate Summary
7.1.2 WebEngage Business Overview
7.1.3 WebEngage Customer Journey Mapping Software Major Product Offerings
7.1.4 WebEngage Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.1.5 WebEngage Key News
7.2 Smaply Customer Experience Hub
7.2.1 Smaply Customer Experience Hub Corporate Summary
7.2.2 Smaply Customer Experience Hub Business Overview
7.2.3 Smaply Customer Experience Hub Customer Journey Mapping Software Major Product Offerings
7.2.4 Smaply Customer Experience Hub Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.2.5 Smaply Customer Experience Hub Key News
7.3 UXPressia
7.3.1 UXPressia Corporate Summary
7.3.2 UXPressia Business Overview
7.3.3 UXPressia Customer Journey Mapping Software Major Product Offerings
7.3.4 UXPressia Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.3.5 UXPressia Key News
7.4 Adobe
7.4.1 Adobe Corporate Summary
7.4.2 Adobe Business Overview
7.4.3 Adobe Customer Journey Mapping Software Major Product Offerings
7.4.4 Adobe Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.4.5 Adobe Key News
7.5 Acquia
7.5.1 Acquia Corporate Summary
7.5.2 Acquia Business Overview
7.5.3 Acquia Customer Journey Mapping Software Major Product Offerings
7.5.4 Acquia Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.5.5 Acquia Key News
7.6 CEMantica
7.6.1 CEMantica Corporate Summary
7.6.2 CEMantica Business Overview
7.6.3 CEMantica Customer Journey Mapping Software Major Product Offerings
7.6.4 CEMantica Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.6.5 CEMantica Key News
7.7 CFN Insight
7.7.1 CFN Insight Corporate Summary
7.7.2 CFN Insight Business Overview
7.7.3 CFN Insight Customer Journey Mapping Software Major Product Offerings
7.7.4 CFN Insight Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.7.5 CFN Insight Key News
7.8 CloudCherry
7.8.1 CloudCherry Corporate Summary
7.8.2 CloudCherry Business Overview
7.8.3 CloudCherry Customer Journey Mapping Software Major Product Offerings
7.8.4 CloudCherry Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.8.5 CloudCherry Key News
7.9 Ecrion Engage
7.9.1 Ecrion Engage Corporate Summary
7.9.2 Ecrion Engage Business Overview
7.9.3 Ecrion Engage Customer Journey Mapping Software Major Product Offerings
7.9.4 Ecrion Engage Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.9.5 Ecrion Engage Key News
7.10 Kitewheel
7.10.1 Kitewheel Corporate Summary
7.10.2 Kitewheel Business Overview
7.10.3 Kitewheel Customer Journey Mapping Software Major Product Offerings
7.10.4 Kitewheel Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.10.5 Kitewheel Key News
7.11 TandemSeven
7.11.1 TandemSeven Corporate Summary
7.11.2 TandemSeven Business Overview
7.11.3 TandemSeven Customer Journey Mapping Software Major Product Offerings
7.11.4 TandemSeven Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.11.5 TandemSeven Key News
7.12 Mapovate
7.12.1 Mapovate Corporate Summary
7.12.2 Mapovate Business Overview
7.12.3 Mapovate Customer Journey Mapping Software Major Product Offerings
7.12.4 Mapovate Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.12.5 Mapovate Key News
7.13 Squeezely
7.13.1 Squeezely Corporate Summary
7.13.2 Squeezely Business Overview
7.13.3 Squeezely Customer Journey Mapping Software Major Product Offerings
7.13.4 Squeezely Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.13.5 Squeezely Key News
7.14 SuiteCX
7.14.1 SuiteCX Corporate Summary
7.14.2 SuiteCX Business Overview
7.14.3 SuiteCX Customer Journey Mapping Software Major Product Offerings
7.14.4 SuiteCX Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.14.5 SuiteCX Key News
7.15 Touchpoint
7.15.1 Touchpoint Corporate Summary
7.15.2 Touchpoint Business Overview
7.15.3 Touchpoint Customer Journey Mapping Software Major Product Offerings
7.15.4 Touchpoint Customer Journey Mapping Software Revenue in Global Market (2017-2022)
7.15.5 Touchpoint Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Customer Journey Mapping Software Market Opportunities & Trends in Global Market
Table 2. Customer Journey Mapping Software Market Drivers in Global Market
Table 3. Customer Journey Mapping Software Market Restraints in Global Market
Table 4. Key Players of Customer Journey Mapping Software in Global Market
Table 5. Top Customer Journey Mapping Software Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Customer Journey Mapping Software Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Customer Journey Mapping Software Revenue Share by Companies, 2017-2022
Table 8. Global Companies Customer Journey Mapping Software Product Type
Table 9. List of Global Tier 1 Customer Journey Mapping Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Journey Mapping Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global Customer Journey Mapping Software Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Customer Journey Mapping Software Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Customer Journey Mapping Software Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application ? Global Customer Journey Mapping Software Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Customer Journey Mapping Software Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Customer Journey Mapping Software Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global Customer Journey Mapping Software Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Customer Journey Mapping Software Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Customer Journey Mapping Software Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Customer Journey Mapping Software Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Customer Journey Mapping Software Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Customer Journey Mapping Software Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Customer Journey Mapping Software Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Customer Journey Mapping Software Revenue, (US$, Mn), 2023-2028
Table 30. WebEngage Corporate Summary
Table 31. WebEngage Customer Journey Mapping Software Product Offerings
Table 32. WebEngage Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 33. Smaply Customer Experience Hub Corporate Summary
Table 34. Smaply Customer Experience Hub Customer Journey Mapping Software Product Offerings
Table 35. Smaply Customer Experience Hub Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 36. UXPressia Corporate Summary
Table 37. UXPressia Customer Journey Mapping Software Product Offerings
Table 38. UXPressia Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 39. Adobe Corporate Summary
Table 40. Adobe Customer Journey Mapping Software Product Offerings
Table 41. Adobe Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 42. Acquia Corporate Summary
Table 43. Acquia Customer Journey Mapping Software Product Offerings
Table 44. Acquia Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 45. CEMantica Corporate Summary
Table 46. CEMantica Customer Journey Mapping Software Product Offerings
Table 47. CEMantica Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 48. CFN Insight Corporate Summary
Table 49. CFN Insight Customer Journey Mapping Software Product Offerings
Table 50. CFN Insight Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 51. CloudCherry Corporate Summary
Table 52. CloudCherry Customer Journey Mapping Software Product Offerings
Table 53. CloudCherry Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 54. Ecrion Engage Corporate Summary
Table 55. Ecrion Engage Customer Journey Mapping Software Product Offerings
Table 56. Ecrion Engage Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 57. Kitewheel Corporate Summary
Table 58. Kitewheel Customer Journey Mapping Software Product Offerings
Table 59. Kitewheel Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 60. TandemSeven Corporate Summary
Table 61. TandemSeven Customer Journey Mapping Software Product Offerings
Table 62. TandemSeven Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 63. Mapovate Corporate Summary
Table 64. Mapovate Customer Journey Mapping Software Product Offerings
Table 65. Mapovate Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 66. Squeezely Corporate Summary
Table 67. Squeezely Customer Journey Mapping Software Product Offerings
Table 68. Squeezely Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 69. SuiteCX Corporate Summary
Table 70. SuiteCX Customer Journey Mapping Software Product Offerings
Table 71. SuiteCX Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
Table 72. Touchpoint Corporate Summary
Table 73. Touchpoint Customer Journey Mapping Software Product Offerings
Table 74. Touchpoint Customer Journey Mapping Software Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Customer Journey Mapping Software Segment by Type in 2021
Figure 2. Customer Journey Mapping Software Segment by Application in 2021
Figure 3. Global Customer Journey Mapping Software Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Customer Journey Mapping Software Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Customer Journey Mapping Software Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Journey Mapping Software Revenue in 2021
Figure 8. By Type - Global Customer Journey Mapping Software Revenue Market Share, 2017-2028
Figure 9. By Application - Global Customer Journey Mapping Software Revenue Market Share, 2017-2028
Figure 10. By Region - Global Customer Journey Mapping Software Revenue Market Share, 2017-2028
Figure 11. By Country - North America Customer Journey Mapping Software Revenue Market Share, 2017-2028
Figure 12. US Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Customer Journey Mapping Software Revenue Market Share, 2017-2028
Figure 16. Germany Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 17. France Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Customer Journey Mapping Software Revenue Market Share, 2017-2028
Figure 24. China Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 28. India Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Customer Journey Mapping Software Revenue Market Share, 2017-2028
Figure 30. Brazil Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Customer Journey Mapping Software Revenue Market Share, 2017-2028
Figure 33. Turkey Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Customer Journey Mapping Software Revenue, (US$, Mn), 2017-2028
Figure 37. WebEngage Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Smaply Customer Experience Hub Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. UXPressia Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Adobe Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Acquia Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. CEMantica Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. CFN Insight Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. CloudCherry Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Ecrion Engage Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Kitewheel Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. TandemSeven Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. Mapovate Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. Squeezely Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 50. SuiteCX Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 51. Touchpoint Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Industry Market Size
