CART ITEM (0)
report cover

Customer Engagement Software Market - Global Outlook and Forecast 2022-2028

  • 02 February 2022
  • ICT & Media
  • 66 Pages
  • Report code : 24WT-6834120
sample cover   Download Free PDF sample

Customer Engagement Software Market

1 Introduction to Research & Analysis Reports
1.1 Customer Engagement Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Engagement Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Engagement Software Overall Market Size
2.1 Global Customer Engagement Software Market Size: 2021 VS 2028
2.2 Global Customer Engagement Software Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Engagement Software Players in Global Market
3.2 Top Global Customer Engagement Software Companies Ranked by Revenue
3.3 Global Customer Engagement Software Revenue by Companies
3.4 Top 3 and Top 5 Customer Engagement Software Companies in Global Market, by Revenue in 2021
3.5 Global Companies Customer Engagement Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Engagement Software Players in Global Market
3.6.1 List of Global Tier 1 Customer Engagement Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Engagement Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Customer Engagement Software Market Size Markets, 2021 & 2028
4.1.2 On-premise
4.1.3 Cloud-based
4.2 By Type - Global Customer Engagement Software Revenue & Forecasts
4.2.1 By Type - Global Customer Engagement Software Revenue, 2017-2022
4.2.2 By Type - Global Customer Engagement Software Revenue, 2023-2028
4.2.3 By Type - Global Customer Engagement Software Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Engagement Software Market Size, 2021 & 2028
5.1.2 SMEs
5.1.3 Large Enterprises
5.2 By Application - Global Customer Engagement Software Revenue & Forecasts
5.2.1 By Application - Global Customer Engagement Software Revenue, 2017-2022
5.2.2 By Application - Global Customer Engagement Software Revenue, 2023-2028
5.2.3 By Application - Global Customer Engagement Software Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Customer Engagement Software Market Size, 2021 & 2028
6.2 By Region - Global Customer Engagement Software Revenue & Forecasts
6.2.1 By Region - Global Customer Engagement Software Revenue, 2017-2022
6.2.2 By Region - Global Customer Engagement Software Revenue, 2023-2028
6.2.3 By Region - Global Customer Engagement Software Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Customer Engagement Software Revenue, 2017-2028
6.3.2 US Customer Engagement Software Market Size, 2017-2028
6.3.3 Canada Customer Engagement Software Market Size, 2017-2028
6.3.4 Mexico Customer Engagement Software Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Customer Engagement Software Revenue, 2017-2028
6.4.2 Germany Customer Engagement Software Market Size, 2017-2028
6.4.3 France Customer Engagement Software Market Size, 2017-2028
6.4.4 U.K. Customer Engagement Software Market Size, 2017-2028
6.4.5 Italy Customer Engagement Software Market Size, 2017-2028
6.4.6 Russia Customer Engagement Software Market Size, 2017-2028
6.4.7 Nordic Countries Customer Engagement Software Market Size, 2017-2028
6.4.8 Benelux Customer Engagement Software Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Customer Engagement Software Revenue, 2017-2028
6.5.2 China Customer Engagement Software Market Size, 2017-2028
6.5.3 Japan Customer Engagement Software Market Size, 2017-2028
6.5.4 South Korea Customer Engagement Software Market Size, 2017-2028
6.5.5 Southeast Asia Customer Engagement Software Market Size, 2017-2028
6.5.6 India Customer Engagement Software Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Customer Engagement Software Revenue, 2017-2028
6.6.2 Brazil Customer Engagement Software Market Size, 2017-2028
6.6.3 Argentina Customer Engagement Software Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Engagement Software Revenue, 2017-2028
6.7.2 Turkey Customer Engagement Software Market Size, 2017-2028
6.7.3 Israel Customer Engagement Software Market Size, 2017-2028
6.7.4 Saudi Arabia Customer Engagement Software Market Size, 2017-2028
6.7.5 UAE Customer Engagement Software Market Size, 2017-2028
7 Players Profiles
7.1 Salesforce.com
7.1.1 Salesforce.com Corporate Summary
7.1.2 Salesforce.com Business Overview
7.1.3 Salesforce.com Customer Engagement Software Major Product Offerings
7.1.4 Salesforce.com Customer Engagement Software Revenue in Global Market (2017-2022)
7.1.5 Salesforce.com Key News
7.2 Oracle
7.2.1 Oracle Corporate Summary
7.2.2 Oracle Business Overview
7.2.3 Oracle Customer Engagement Software Major Product Offerings
7.2.4 Oracle Customer Engagement Software Revenue in Global Market (2017-2022)
7.2.5 Oracle Key News
7.3 SAP
7.3.1 SAP Corporate Summary
7.3.2 SAP Business Overview
7.3.3 SAP Customer Engagement Software Major Product Offerings
7.3.4 SAP Customer Engagement Software Revenue in Global Market (2017-2022)
7.3.5 SAP Key News
7.4 IBM
7.4.1 IBM Corporate Summary
7.4.2 IBM Business Overview
7.4.3 IBM Customer Engagement Software Major Product Offerings
7.4.4 IBM Customer Engagement Software Revenue in Global Market (2017-2022)
7.4.5 IBM Key News
7.5 Avaya
7.5.1 Avaya Corporate Summary
7.5.2 Avaya Business Overview
7.5.3 Avaya Customer Engagement Software Major Product Offerings
7.5.4 Avaya Customer Engagement Software Revenue in Global Market (2017-2022)
7.5.5 Avaya Key News
7.6 Calabrio
7.6.1 Calabrio Corporate Summary
7.6.2 Calabrio Business Overview
7.6.3 Calabrio Customer Engagement Software Major Product Offerings
7.6.4 Calabrio Customer Engagement Software Revenue in Global Market (2017-2022)
7.6.5 Calabrio Key News
7.7 Genesys
7.7.1 Genesys Corporate Summary
7.7.2 Genesys Business Overview
7.7.3 Genesys Customer Engagement Software Major Product Offerings
7.7.4 Genesys Customer Engagement Software Revenue in Global Market (2017-2022)
7.7.5 Genesys Key News
7.8 Astute Solutions
7.8.1 Astute Solutions Corporate Summary
7.8.2 Astute Solutions Business Overview
7.8.3 Astute Solutions Customer Engagement Software Major Product Offerings
7.8.4 Astute Solutions Customer Engagement Software Revenue in Global Market (2017-2022)
7.8.5 Astute Solutions Key News
7.9 Zendesk
7.9.1 Zendesk Corporate Summary
7.9.2 Zendesk Business Overview
7.9.3 Zendesk Customer Engagement Software Major Product Offerings
7.9.4 Zendesk Customer Engagement Software Revenue in Global Market (2017-2022)
7.9.5 Zendesk Key News
7.10 Doxim
7.10.1 Doxim Corporate Summary
7.10.2 Doxim Business Overview
7.10.3 Doxim Customer Engagement Software Major Product Offerings
7.10.4 Doxim Customer Engagement Software Revenue in Global Market (2017-2022)
7.10.5 Doxim Key News
7.11 Intercom
7.11.1 Intercom Corporate Summary
7.11.2 Intercom Business Overview
7.11.3 Intercom Customer Engagement Software Major Product Offerings
7.11.4 Intercom Customer Engagement Software Revenue in Global Market (2017-2022)
7.11.5 Intercom Key News
7.12 Medallia
7.12.1 Medallia Corporate Summary
7.12.2 Medallia Business Overview
7.12.3 Medallia Customer Engagement Software Major Product Offerings
7.12.4 Medallia Customer Engagement Software Revenue in Global Market (2017-2022)
7.12.5 Medallia Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
Ask Our Expert

Leave This Empty:

*Required Information
List of Tables
Table 1. Customer Engagement Software Market Opportunities & Trends in Global Market
Table 2. Customer Engagement Software Market Drivers in Global Market
Table 3. Customer Engagement Software Market Restraints in Global Market
Table 4. Key Players of Customer Engagement Software in Global Market
Table 5. Top Customer Engagement Software Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Customer Engagement Software Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Customer Engagement Software Revenue Share by Companies, 2017-2022
Table 8. Global Companies Customer Engagement Software Product Type
Table 9. List of Global Tier 1 Customer Engagement Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Engagement Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global Customer Engagement Software Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Customer Engagement Software Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Customer Engagement Software Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application ? Global Customer Engagement Software Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Customer Engagement Software Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Customer Engagement Software Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global Customer Engagement Software Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Customer Engagement Software Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Customer Engagement Software Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Customer Engagement Software Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Customer Engagement Software Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Customer Engagement Software Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Customer Engagement Software Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Customer Engagement Software Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Customer Engagement Software Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Customer Engagement Software Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Customer Engagement Software Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Customer Engagement Software Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Customer Engagement Software Revenue, (US$, Mn), 2023-2028
Table 30. Salesforce.com Corporate Summary
Table 31. Salesforce.com Customer Engagement Software Product Offerings
Table 32. Salesforce.com Customer Engagement Software Revenue (US$, Mn), (2017-2022)
Table 33. Oracle Corporate Summary
Table 34. Oracle Customer Engagement Software Product Offerings
Table 35. Oracle Customer Engagement Software Revenue (US$, Mn), (2017-2022)
Table 36. SAP Corporate Summary
Table 37. SAP Customer Engagement Software Product Offerings
Table 38. SAP Customer Engagement Software Revenue (US$, Mn), (2017-2022)
Table 39. IBM Corporate Summary
Table 40. IBM Customer Engagement Software Product Offerings
Table 41. IBM Customer Engagement Software Revenue (US$, Mn), (2017-2022)
Table 42. Avaya Corporate Summary
Table 43. Avaya Customer Engagement Software Product Offerings
Table 44. Avaya Customer Engagement Software Revenue (US$, Mn), (2017-2022)
Table 45. Calabrio Corporate Summary
Table 46. Calabrio Customer Engagement Software Product Offerings
Table 47. Calabrio Customer Engagement Software Revenue (US$, Mn), (2017-2022)
Table 48. Genesys Corporate Summary
Table 49. Genesys Customer Engagement Software Product Offerings
Table 50. Genesys Customer Engagement Software Revenue (US$, Mn), (2017-2022)
Table 51. Astute Solutions Corporate Summary
Table 52. Astute Solutions Customer Engagement Software Product Offerings
Table 53. Astute Solutions Customer Engagement Software Revenue (US$, Mn), (2017-2022)
Table 54. Zendesk Corporate Summary
Table 55. Zendesk Customer Engagement Software Product Offerings
Table 56. Zendesk Customer Engagement Software Revenue (US$, Mn), (2017-2022)
Table 57. Doxim Corporate Summary
Table 58. Doxim Customer Engagement Software Product Offerings
Table 59. Doxim Customer Engagement Software Revenue (US$, Mn), (2017-2022)
Table 60. Intercom Corporate Summary
Table 61. Intercom Customer Engagement Software Product Offerings
Table 62. Intercom Customer Engagement Software Revenue (US$, Mn), (2017-2022)
Table 63. Medallia Corporate Summary
Table 64. Medallia Customer Engagement Software Product Offerings
Table 65. Medallia Customer Engagement Software Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Customer Engagement Software Segment by Type in 2021
Figure 2. Customer Engagement Software Segment by Application in 2021
Figure 3. Global Customer Engagement Software Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Customer Engagement Software Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Customer Engagement Software Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Engagement Software Revenue in 2021
Figure 8. By Type - Global Customer Engagement Software Revenue Market Share, 2017-2028
Figure 9. By Application - Global Customer Engagement Software Revenue Market Share, 2017-2028
Figure 10. By Region - Global Customer Engagement Software Revenue Market Share, 2017-2028
Figure 11. By Country - North America Customer Engagement Software Revenue Market Share, 2017-2028
Figure 12. US Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Customer Engagement Software Revenue Market Share, 2017-2028
Figure 16. Germany Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 17. France Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Customer Engagement Software Revenue Market Share, 2017-2028
Figure 24. China Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 28. India Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Customer Engagement Software Revenue Market Share, 2017-2028
Figure 30. Brazil Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Customer Engagement Software Revenue Market Share, 2017-2028
Figure 33. Turkey Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Customer Engagement Software Revenue, (US$, Mn), 2017-2028
Figure 37. Salesforce.com Customer Engagement Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Oracle Customer Engagement Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. SAP Customer Engagement Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. IBM Customer Engagement Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Avaya Customer Engagement Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Calabrio Customer Engagement Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Genesys Customer Engagement Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Astute Solutions Customer Engagement Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Zendesk Customer Engagement Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Doxim Customer Engagement Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Intercom Customer Engagement Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. Medallia Customer Engagement Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)

Buy Full Report

Select Licence type with your requirement and needs

SECURITY ASSUREDpayment image

analyst icon
Still not found what you want?

Speak to our Custom Research Team and get the Custom Research in a budget

Custom Research


Frequently Asked Questions ?

User License

  • A license granted to one user.

    A license granted to one user. Rules or conditions might be applied for e.g. the use of electric files (PDFs) or printings, depending on product.

  • Multi user License

    A license granted to multiple users.

  • Site License

    A license granted to a single business site/establishment.

  • Corporate License, Global License

    A license granted to all employees within organisation access to the product.

Delivery Time

  • Upto Working 24 to 48 hrs

  • Upto 72 hrs max - Weekends and Public Holidays

Payment Options

  • Online Payments with PayPal and CCavenue

  • Wire Transfer/Bank Transfer

Report Delivery

  • Email

  • Hard Copy

WHY CHOOSE US

  • Proactive We manage our resources 24/7 to identify issues and address them before they become problems
  • Quality & Reliability We are committed to providing reliable and highly accurate data with an excellent quality control system
  • Global Outreach 6 Major regions and 40+ countries level analysis accomplished
  • Competitive Pricing Our pricing strategy is highly competitive in the market, without compensating on the quality and the timeline of project delivery

SIMILAR REPORTS


SAMPLE REPORT INCLUDES
  • Industry Market SizeIndustry Market Size
  • SWOT AnalysisSWOT Analysis
  • Industry Major PlayersIndustry Major Players
  • Revenue ForecastsRevenue Forecasts
  • Historical and Forecast GrowthHistorical and Forecast Growth
  • Profitability AnalysisProfitability Analysis
SOME OF OUR CLIENTS
  • Toshiba
  • yamaha
  • nest
  • hp
  • campbell
  • Deloitte
  • Panasonic
  • sit-group
  • Spirax-Sarco
  • Chevron
  • Zeiss
  • showa denko
  • rolandberger
  • valens
  • harris1
  • mckinsey
  • perkinscoie
  • Saviola
  • gelita
  • Allocatesoft
  • siva-group
  • Chevron
  • Zeiss
  • showa denko
WHAT SET US APART?
  • quilty

    Quality Assurance

    Focus on Data Accuracy & Reliability
  • quilty

    Trusted by the Best

    75+ Clients in Fortune 500
  • quilty

    Privacy and Security

    All your transactions are secured end-to-end, ensuring a satisfactory purchase
  • quilty

    Competitive Pricing

    Ensure the best and affordable pricing
OUR HAPPY CUSTOMER Some of our customer review
Stay Updated About Customer Engagement Software Market

Leave This Empty: