CRM and Customer Experience Management Software Market
1 Report Business Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global CRM and Customer Experience Management (CEM) Software Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
1.2.2 Cloud-Based
1.2.3 On-Premises
1.3 Market by Application
1.3.1 Global CRM and Customer Experience Management (CEM) Software Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
1.3.2 Large Enterprises(1000+ Users)
1.3.3 Medium-Sized Enterprise(499-1000 Users)
1.3.4 Small Enterprises(1-499 Users)
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global CRM and Customer Experience Management (CEM) Software Market Perspective (2017-2028)
2.2 CRM and Customer Experience Management (CEM) Software Growth Trends by Region
2.2.1 CRM and Customer Experience Management (CEM) Software Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 CRM and Customer Experience Management (CEM) Software Historic Market Size by Region (2017-2022)
2.2.3 CRM and Customer Experience Management (CEM) Software Forecasted Market Size by Region (2023-2028)
2.3 CRM and Customer Experience Management (CEM) Software Market Dynamics
2.3.1 CRM and Customer Experience Management (CEM) Software Industry Trends
2.3.2 CRM and Customer Experience Management (CEM) Software Market Drivers
2.3.3 CRM and Customer Experience Management (CEM) Software Market Challenges
2.3.4 CRM and Customer Experience Management (CEM) Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top CRM and Customer Experience Management (CEM) Software Players by Revenue
3.1.1 Global Top CRM and Customer Experience Management (CEM) Software Players by Revenue (2017-2022)
3.1.2 Global CRM and Customer Experience Management (CEM) Software Revenue Market Share by Players (2017-2022)
3.2 Global CRM and Customer Experience Management (CEM) Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by CRM and Customer Experience Management (CEM) Software Revenue
3.4 Global CRM and Customer Experience Management (CEM) Software Market Concentration Ratio
3.4.1 Global CRM and Customer Experience Management (CEM) Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by CRM and Customer Experience Management (CEM) Software Revenue in 2021
3.5 CRM and Customer Experience Management (CEM) Software Key Players Head office and Area Served
3.6 Key Players CRM and Customer Experience Management (CEM) Software Product Solution and Service
3.7 Date of Enter into CRM and Customer Experience Management (CEM) Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 CRM and Customer Experience Management (CEM) Software Breakdown Data by Type
4.1 Global CRM and Customer Experience Management (CEM) Software Historic Market Size by Type (2017-2022)
4.2 Global CRM and Customer Experience Management (CEM) Software Forecasted Market Size by Type (2023-2028)
5 CRM and Customer Experience Management (CEM) Software Breakdown Data by Application
5.1 Global CRM and Customer Experience Management (CEM) Software Historic Market Size by Application (2017-2022)
5.2 Global CRM and Customer Experience Management (CEM) Software Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America CRM and Customer Experience Management (CEM) Software Market Size (2017-2028)
6.2 North America CRM and Customer Experience Management (CEM) Software Market Size by Type
6.2.1 North America CRM and Customer Experience Management (CEM) Software Market Size by Type (2017-2022)
6.2.2 North America CRM and Customer Experience Management (CEM) Software Market Size by Type (2023-2028)
6.2.3 North America CRM and Customer Experience Management (CEM) Software Market Share by Type (2017-2028)
6.3 North America CRM and Customer Experience Management (CEM) Software Market Size by Application
6.3.1 North America CRM and Customer Experience Management (CEM) Software Market Size by Application (2017-2022)
6.3.2 North America CRM and Customer Experience Management (CEM) Software Market Size by Application (2023-2028)
6.3.3 North America CRM and Customer Experience Management (CEM) Software Market Share by Application (2017-2028)
6.4 North America CRM and Customer Experience Management (CEM) Software Market Size by Country
6.4.1 North America CRM and Customer Experience Management (CEM) Software Market Size by Country (2017-2022)
6.4.2 North America CRM and Customer Experience Management (CEM) Software Market Size by Country (2023-2028)
6.4.3 United States
6.4.4 Canada
7 Europe
7.1 Europe CRM and Customer Experience Management (CEM) Software Market Size (2017-2028)
7.2 Europe CRM and Customer Experience Management (CEM) Software Market Size by Type
7.2.1 Europe CRM and Customer Experience Management (CEM) Software Market Size by Type (2017-2022)
7.2.2 Europe CRM and Customer Experience Management (CEM) Software Market Size by Type (2023-2028)
7.2.3 Europe CRM and Customer Experience Management (CEM) Software Market Share by Type (2017-2028)
7.3 Europe CRM and Customer Experience Management (CEM) Software Market Size by Application
7.3.1 Europe CRM and Customer Experience Management (CEM) Software Market Size by Application (2017-2022)
7.3.2 Europe CRM and Customer Experience Management (CEM) Software Market Size by Application (2023-2028)
7.3.3 Europe CRM and Customer Experience Management (CEM) Software Market Share by Application (2017-2028)
7.4 Europe CRM and Customer Experience Management (CEM) Software Market Size by Country
7.4.1 Europe CRM and Customer Experience Management (CEM) Software Market Size by Country (2017-2022)
7.4.2 Europe CRM and Customer Experience Management (CEM) Software Market Size by Country (2023-2028)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific CRM and Customer Experience Management (CEM) Software Market Size (2017-2028)
8.2 Asia-Pacific CRM and Customer Experience Management (CEM) Software Market Size by Type
8.2.1 Asia-Pacific CRM and Customer Experience Management (CEM) Software Market Size by Type (2017-2022)
8.2.2 Asia-Pacific CRM and Customer Experience Management (CEM) Software Market Size by Type (2023-2028)
8.2.3 Asia-Pacific CRM and Customer Experience Management (CEM) Software Market Share by Type (2017-2028)
8.3 Asia-Pacific CRM and Customer Experience Management (CEM) Software Market Size by Application
8.3.1 Asia-Pacific CRM and Customer Experience Management (CEM) Software Market Size by Application (2017-2022)
8.3.2 Asia-Pacific CRM and Customer Experience Management (CEM) Software Market Size by Application (2023-2028)
8.3.3 Asia-Pacific CRM and Customer Experience Management (CEM) Software Market Share by Application (2017-2028)
8.4 Asia-Pacific CRM and Customer Experience Management (CEM) Software Market Size by Region
8.4.1 Asia-Pacific CRM and Customer Experience Management (CEM) Software Market Size by Region (2017-2022)
8.4.2 Asia-Pacific CRM and Customer Experience Management (CEM) Software Market Size by Region (2023-2028)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia
9 Latin America
9.1 Latin America CRM and Customer Experience Management (CEM) Software Market Size (2017-2028)
9.2 Latin America CRM and Customer Experience Management (CEM) Software Market Size by Type
9.2.1 Latin America CRM and Customer Experience Management (CEM) Software Market Size by Type (2017-2022)
9.2.2 Latin America CRM and Customer Experience Management (CEM) Software Market Size by Type (2023-2028)
9.2.3 Latin America CRM and Customer Experience Management (CEM) Software Market Share by Type (2017-2028)
9.3 Latin America CRM and Customer Experience Management (CEM) Software Market Size by Application
9.3.1 Latin America CRM and Customer Experience Management (CEM) Software Market Size by Application (2017-2022)
9.3.2 Latin America CRM and Customer Experience Management (CEM) Software Market Size by Application (2023-2028)
9.3.3 Latin America CRM and Customer Experience Management (CEM) Software Market Share by Application (2017-2028)
9.4 Latin America CRM and Customer Experience Management (CEM) Software Market Size by Country
9.4.1 Latin America CRM and Customer Experience Management (CEM) Software Market Size by Country (2017-2022)
9.4.2 Latin America CRM and Customer Experience Management (CEM) Software Market Size by Country (2023-2028)
9.4.3 Mexico
9.4.4 Brazil
10 Middle East & Africa
10.1 Middle East & Africa CRM and Customer Experience Management (CEM) Software Market Size (2017-2028)
10.2 Middle East & Africa CRM and Customer Experience Management (CEM) Software Market Size by Type
10.2.1 Middle East & Africa CRM and Customer Experience Management (CEM) Software Market Size by Type (2017-2022)
10.2.2 Middle East & Africa CRM and Customer Experience Management (CEM) Software Market Size by Type (2023-2028)
10.2.3 Middle East & Africa CRM and Customer Experience Management (CEM) Software Market Share by Type (2017-2028)
10.3 Middle East & Africa CRM and Customer Experience Management (CEM) Software Market Size by Application
10.3.1 Middle East & Africa CRM and Customer Experience Management (CEM) Software Market Size by Application (2017-2022)
10.3.2 Middle East & Africa CRM and Customer Experience Management (CEM) Software Market Size by Application (2023-2028)
10.3.3 Middle East & Africa CRM and Customer Experience Management (CEM) Software Market Share by Application (2017-2028)
10.4 Middle East & Africa CRM and Customer Experience Management (CEM) Software Market Size by Country
10.4.1 Middle East & Africa CRM and Customer Experience Management (CEM) Software Market Size by Country (2017-2022)
10.4.2 Middle East & Africa CRM and Customer Experience Management (CEM) Software Market Size by Country (2023-2028)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE
11 Key Players Profiles
11.1 Accenture
11.1.1 Accenture Company Details
11.1.2 Accenture Business Overview
11.1.3 Accenture CRM and Customer Experience Management (CEM) Software Introduction
11.1.4 Accenture Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.1.5 Accenture Recent Developments
11.2 BearingPoint
11.2.1 BearingPoint Company Details
11.2.2 BearingPoint Business Overview
11.2.3 BearingPoint CRM and Customer Experience Management (CEM) Software Introduction
11.2.4 BearingPoint Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.2.5 BearingPoint Recent Developments
11.3 Capgemini
11.3.1 Capgemini Company Details
11.3.2 Capgemini Business Overview
11.3.3 Capgemini CRM and Customer Experience Management (CEM) Software Introduction
11.3.4 Capgemini Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.3.5 Capgemini Recent Developments
11.4 Cognizant
11.4.1 Cognizant Company Details
11.4.2 Cognizant Business Overview
11.4.3 Cognizant CRM and Customer Experience Management (CEM) Software Introduction
11.4.4 Cognizant Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.4.5 Cognizant Recent Developments
11.5 Deloitte
11.5.1 Deloitte Company Details
11.5.2 Deloitte Business Overview
11.5.3 Deloitte CRM and Customer Experience Management (CEM) Software Introduction
11.5.4 Deloitte Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.5.5 Deloitte Recent Developments
11.6 EY
11.6.1 EY Company Details
11.6.2 EY Business Overview
11.6.3 EY CRM and Customer Experience Management (CEM) Software Introduction
11.6.4 EY Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.6.5 EY Recent Developments
11.7 HCL Technologies
11.7.1 HCL Technologies Company Details
11.7.2 HCL Technologies Business Overview
11.7.3 HCL Technologies CRM and Customer Experience Management (CEM) Software Introduction
11.7.4 HCL Technologies Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.7.5 HCL Technologies Recent Developments
11.8 IBM iX
11.8.1 IBM iX Company Details
11.8.2 IBM iX Business Overview
11.8.3 IBM iX CRM and Customer Experience Management (CEM) Software Introduction
11.8.4 IBM iX Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.8.5 IBM iX Recent Developments
11.9 Infosys
11.9.1 Infosys Company Details
11.9.2 Infosys Business Overview
11.9.3 Infosys CRM and Customer Experience Management (CEM) Software Introduction
11.9.4 Infosys Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.9.5 Infosys Recent Developments
11.10 NTT DATA
11.10.1 NTT DATA Company Details
11.10.2 NTT DATA Business Overview
11.10.3 NTT DATA CRM and Customer Experience Management (CEM) Software Introduction
11.10.4 NTT DATA Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.10.5 NTT DATA Recent Developments
11.11 Publicis.Sapient
11.11.1 Publicis.Sapient Company Details
11.11.2 Publicis.Sapient Business Overview
11.11.3 Publicis.Sapient CRM and Customer Experience Management (CEM) Software Introduction
11.11.4 Publicis.Sapient Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.11.5 Publicis.Sapient Recent Developments
11.12 PwC
11.12.1 PwC Company Details
11.12.2 PwC Business Overview
11.12.3 PwC CRM and Customer Experience Management (CEM) Software Introduction
11.12.4 PwC Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.12.5 PwC Recent Developments
11.13 Salesforce Success Cloud
11.13.1 Salesforce Success Cloud Company Details
11.13.2 Salesforce Success Cloud Business Overview
11.13.3 Salesforce Success Cloud CRM and Customer Experience Management (CEM) Software Introduction
11.13.4 Salesforce Success Cloud Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.13.5 Salesforce Success Cloud Recent Developments
11.14 Tata Consultancy Services
11.14.1 Tata Consultancy Services Company Details
11.14.2 Tata Consultancy Services Business Overview
11.14.3 Tata Consultancy Services CRM and Customer Experience Management (CEM) Software Introduction
11.14.4 Tata Consultancy Services Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.14.5 Tata Consultancy Services Recent Developments
11.15 Tech Mahindra
11.15.1 Tech Mahindra Company Details
11.15.2 Tech Mahindra Business Overview
11.15.3 Tech Mahindra CRM and Customer Experience Management (CEM) Software Introduction
11.15.4 Tech Mahindra Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.15.5 Tech Mahindra Recent Developments
11.16 Virtusa
11.16.1 Virtusa Company Details
11.16.2 Virtusa Business Overview
11.16.3 Virtusa CRM and Customer Experience Management (CEM) Software Introduction
11.16.4 Virtusa Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.16.5 Virtusa Recent Developments
11.17 Wipro
11.17.1 Wipro Company Details
11.17.2 Wipro Business Overview
11.17.3 Wipro CRM and Customer Experience Management (CEM) Software Introduction
11.17.4 Wipro Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
11.17.5 Wipro Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Author Details
13.3 Disclaimer
List of Tables
Table 1. Global CRM and Customer Experience Management (CEM) Software Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
Table 2. Key Players of Cloud-Based
Table 3. Key Players of On-Premises
Table 4. Global CRM and Customer Experience Management (CEM) Software Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
Table 5. Global CRM and Customer Experience Management (CEM) Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 6. Global CRM and Customer Experience Management (CEM) Software Market Size by Region (2017-2022) & (US$ Million)
Table 7. Global CRM and Customer Experience Management (CEM) Software Market Share by Region (2017-2022)
Table 8. Global CRM and Customer Experience Management (CEM) Software Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 9. Global CRM and Customer Experience Management (CEM) Software Market Share by Region (2023-2028)
Table 10. CRM and Customer Experience Management (CEM) Software Market Trends
Table 11. CRM and Customer Experience Management (CEM) Software Market Drivers
Table 12. CRM and Customer Experience Management (CEM) Software Market Challenges
Table 13. CRM and Customer Experience Management (CEM) Software Market Restraints
Table 14. Global CRM and Customer Experience Management (CEM) Software Revenue by Players (2017-2022) & (US$ Million)
Table 15. Global CRM and Customer Experience Management (CEM) Software Revenue Share by Players (2017-2022)
Table 16. Global Top CRM and Customer Experience Management (CEM) Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in CRM and Customer Experience Management (CEM) Software as of 2021)
Table 17. Ranking of Global Top CRM and Customer Experience Management (CEM) Software Companies by Revenue (US$ Million) in 2021
Table 18. Global 5 Largest Players Market Share by CRM and Customer Experience Management (CEM) Software Revenue (CR5 and HHI) & (2017-2022)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players CRM and Customer Experience Management (CEM) Software Product Solution and Service
Table 21. Date of Enter into CRM and Customer Experience Management (CEM) Software Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global CRM and Customer Experience Management (CEM) Software Market Size by Type (2017-2022) & (US$ Million)
Table 24. Global CRM and Customer Experience Management (CEM) Software Revenue Market Share by Type (2017-2022)
Table 25. Global CRM and Customer Experience Management (CEM) Software Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 26. Global CRM and Customer Experience Management (CEM) Software Revenue Market Share by Type (2023-2028)
Table 27. Global CRM and Customer Experience Management (CEM) Software Market Size by Application (2017-2022) & (US$ Million)
Table 28. Global CRM and Customer Experience Management (CEM) Software Revenue Share by Application (2017-2022)
Table 29. Global CRM and Customer Experience Management (CEM) Software Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 30. Global CRM and Customer Experience Management (CEM) Software Revenue Share by Application (2023-2028)
Table 31. North America CRM and Customer Experience Management (CEM) Software Market Size by Type (2017-2022) & (US$ Million)
Table 32. North America CRM and Customer Experience Management (CEM) Software Market Size by Type (2023-2028) & (US$ Million)
Table 33. North America CRM and Customer Experience Management (CEM) Software Market Size by Application (2017-2022) & (US$ Million)
Table 34. North America CRM and Customer Experience Management (CEM) Software Market Size by Application (2023-2028) & (US$ Million)
Table 35. North America CRM and Customer Experience Management (CEM) Software Market Size by Country (2017-2022) & (US$ Million)
Table 36. North America CRM and Customer Experience Management (CEM) Software Market Size by Country (2023-2028) & (US$ Million)
Table 37. Europe CRM and Customer Experience Management (CEM) Software Market Size by Type (2017-2022) & (US$ Million)
Table 38. Europe CRM and Customer Experience Management (CEM) Software Market Size by Type (2023-2028) & (US$ Million)
Table 39. Europe CRM and Customer Experience Management (CEM) Software Market Size by Application (2017-2022) & (US$ Million)
Table 40. Europe CRM and Customer Experience Management (CEM) Software Market Size by Application (2023-2028) & (US$ Million)
Table 41. Europe CRM and Customer Experience Management (CEM) Software Market Size by Country (2017-2022) & (US$ Million)
Table 42. Europe CRM and Customer Experience Management (CEM) Software Market Size by Country (2023-2028) & (US$ Million)
Table 43. Asia Pacific CRM and Customer Experience Management (CEM) Software Market Size by Type (2017-2022) & (US$ Million)
Table 44. Asia Pacific CRM and Customer Experience Management (CEM) Software Market Size by Type (2023-2028) & (US$ Million)
Table 45. Asia Pacific CRM and Customer Experience Management (CEM) Software Market Size by Application (2017-2022) & (US$ Million)
Table 46. Asia Pacific CRM and Customer Experience Management (CEM) Software Market Size by Application (2023-2028) & (US$ Million)
Table 47. Asia Pacific CRM and Customer Experience Management (CEM) Software Market Size by Region (2017-2022) & (US$ Million)
Table 48. Asia Pacific CRM and Customer Experience Management (CEM) Software Market Size by Region (2023-2028) & (US$ Million)
Table 49. Latin America CRM and Customer Experience Management (CEM) Software Market Size by Type (2017-2022) & (US$ Million)
Table 50. Latin America CRM and Customer Experience Management (CEM) Software Market Size by Type (2023-2028) & (US$ Million)
Table 51. Latin America CRM and Customer Experience Management (CEM) Software Market Size by Application (2017-2022) & (US$ Million)
Table 52. Latin America CRM and Customer Experience Management (CEM) Software Market Size by Application (2023-2028) & (US$ Million)
Table 53. Latin America CRM and Customer Experience Management (CEM) Software Market Size by Country (2017-2022) & (US$ Million)
Table 54. Latin America CRM and Customer Experience Management (CEM) Software Market Size by Country (2023-2028) & (US$ Million)
Table 55. Middle East and Africa CRM and Customer Experience Management (CEM) Software Market Size by Type (2017-2022) & (US$ Million)
Table 56. Middle East and Africa CRM and Customer Experience Management (CEM) Software Market Size by Type (2023-2028) & (US$ Million)
Table 57. Middle East and Africa CRM and Customer Experience Management (CEM) Software Market Size by Application (2017-2022) & (US$ Million)
Table 58. Middle East and Africa CRM and Customer Experience Management (CEM) Software Market Size by Application (2023-2028) & (US$ Million)
Table 59. Middle East and Africa CRM and Customer Experience Management (CEM) Software Market Size by Country (2017-2022) & (US$ Million)
Table 60. Middle East and Africa CRM and Customer Experience Management (CEM) Software Market Size by Country (2023-2028) & (US$ Million)
Table 61. Accenture Company Details
Table 62. Accenture Business Overview
Table 63. Accenture CRM and Customer Experience Management (CEM) Software Product
Table 64. Accenture Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 65. Accenture Recent Developments
Table 66. BearingPoint Company Details
Table 67. BearingPoint Business Overview
Table 68. BearingPoint CRM and Customer Experience Management (CEM) Software Product
Table 69. BearingPoint Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 70. BearingPoint Recent Developments
Table 71. Capgemini Company Details
Table 72. Capgemini Business Overview
Table 73. Capgemini CRM and Customer Experience Management (CEM) Software Product
Table 74. Capgemini Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 75. Capgemini Recent Developments
Table 76. Cognizant Company Details
Table 77. Cognizant Business Overview
Table 78. Cognizant CRM and Customer Experience Management (CEM) Software Product
Table 79. Cognizant Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 80. Cognizant Recent Developments
Table 81. Deloitte Company Details
Table 82. Deloitte Business Overview
Table 83. Deloitte CRM and Customer Experience Management (CEM) Software Product
Table 84. Deloitte Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 85. Deloitte Recent Developments
Table 86. EY Company Details
Table 87. EY Business Overview
Table 88. EY CRM and Customer Experience Management (CEM) Software Product
Table 89. EY Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 90. EY Recent Developments
Table 91. HCL Technologies Company Details
Table 92. HCL Technologies Business Overview
Table 93. HCL Technologies CRM and Customer Experience Management (CEM) Software Product
Table 94. HCL Technologies Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 95. HCL Technologies Recent Developments
Table 96. IBM iX Company Details
Table 97. IBM iX Business Overview
Table 98. IBM iX CRM and Customer Experience Management (CEM) Software Product
Table 99. IBM iX Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 100. IBM iX Recent Developments
Table 101. Infosys Company Details
Table 102. Infosys Business Overview
Table 103. Infosys CRM and Customer Experience Management (CEM) Software Product
Table 104. Infosys Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 105. Infosys Recent Developments
Table 106. NTT DATA Company Details
Table 107. NTT DATA Business Overview
Table 108. NTT DATA CRM and Customer Experience Management (CEM) Software Product
Table 109. NTT DATA Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 110. NTT DATA Recent Developments
Table 111. Publicis.Sapient Company Details
Table 112. Publicis.Sapient Business Overview
Table 113. Publicis.Sapient CRM and Customer Experience Management (CEM) Software Product
Table 114. Publicis.Sapient Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 115. Publicis.Sapient Recent Developments
Table 116. PwC Company Details
Table 117. PwC Business Overview
Table 118. PwC CRM and Customer Experience Management (CEM) Software Product
Table 119. PwC Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 120. PwC Recent Developments
Table 121. Salesforce Success Cloud Company Details
Table 122. Salesforce Success Cloud Business Overview
Table 123. Salesforce Success Cloud CRM and Customer Experience Management (CEM) Software Product
Table 124. Salesforce Success Cloud Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 125. Salesforce Success Cloud Recent Developments
Table 126. Tata Consultancy Services Company Details
Table 127. Tata Consultancy Services Business Overview
Table 128. Tata Consultancy Services CRM and Customer Experience Management (CEM) Software Product
Table 129. Tata Consultancy Services Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 130. Tata Consultancy Services Recent Developments
Table 131. Tech Mahindra Company Details
Table 132. Tech Mahindra Business Overview
Table 133. Tech Mahindra CRM and Customer Experience Management (CEM) Software Product
Table 134. Tech Mahindra Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 135. Tech Mahindra Recent Developments
Table 136. Virtusa Company Details
Table 137. Virtusa Business Overview
Table 138. Virtusa CRM and Customer Experience Management (CEM) Software Product
Table 139. Virtusa Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 140. Virtusa Recent Developments
Table 141. Wipro Company Details
Table 142. Wipro Business Overview
Table 143. Wipro CRM and Customer Experience Management (CEM) Software Product
Table 144. Wipro Revenue in CRM and Customer Experience Management (CEM) Software Business (2017-2022) & (US$ Million)
Table 145. Wipro Recent Developments
Table 146. Research Programs/Design for This Report
Table 147. Key Data Information from Secondary Sources
Table 148. Key Data Information from Primary Sources
List of Figures
Figure 1. Global CRM and Customer Experience Management (CEM) Software Market Share by Type: 2021 VS 2028
Figure 2. Cloud-Based Features
Figure 3. On-Premises Features
Figure 4. Global CRM and Customer Experience Management (CEM) Software Market Share by Application: 2021 VS 2028
Figure 5. Large Enterprises(1000+ Users) Case Studies
Figure 6. Medium-Sized Enterprise(499-1000 Users) Case Studies
Figure 7. Small Enterprises(1-499 Users) Case Studies
Figure 8. CRM and Customer Experience Management (CEM) Software Report Years Considered
Figure 9. Global CRM and Customer Experience Management (CEM) Software Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 10. Global CRM and Customer Experience Management (CEM) Software Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 11. Global CRM and Customer Experience Management (CEM) Software Market Share by Region: 2021 VS 2028
Figure 12. Global CRM and Customer Experience Management (CEM) Software Market Share by Players in 2021
Figure 13. Global Top CRM and Customer Experience Management (CEM) Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in CRM and Customer Experience Management (CEM) Software as of 2021)
Figure 14. The Top 10 and 5 Players Market Share by CRM and Customer Experience Management (CEM) Software Revenue in 2021
Figure 15. North America CRM and Customer Experience Management (CEM) Software Market Size YoY (2017-2028) & (US$ Million)
Figure 16. North America CRM and Customer Experience Management (CEM) Software Market Size Market Share by Type (2017-2028)
Figure 17. North America CRM and Customer Experience Management (CEM) Software Market Size Market Share by Application (2017-2028)
Figure 18. North America CRM and Customer Experience Management (CEM) Software Market Size Share by Country (2017-2028)
Figure 19. United States CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 20. Canada CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 21. Europe CRM and Customer Experience Management (CEM) Software Market Size YoY (2017-2028) & (US$ Million)
Figure 22. Europe CRM and Customer Experience Management (CEM) Software Market Size Market Share by Type (2017-2028)
Figure 23. Europe CRM and Customer Experience Management (CEM) Software Market Size Market Share by Application (2017-2028)
Figure 24. Europe CRM and Customer Experience Management (CEM) Software Market Size Share by Country (2017-2028)
Figure 25. Germany CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 26. France CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 27. U.K. CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 28. Italy CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 29. Russia CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 30. Nordic Countries CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 31. Asia-Pacific CRM and Customer Experience Management (CEM) Software Market Size YoY (2017-2028) & (US$ Million)
Figure 32. Asia Pacific CRM and Customer Experience Management (CEM) Software Market Size Market Share by Type (2017-2028)
Figure 33. Asia Pacific CRM and Customer Experience Management (CEM) Software Market Size Market Share by Application (2017-2028)
Figure 34. Asia Pacific CRM and Customer Experience Management (CEM) Software Market Size Share by Region (2017-2028)
Figure 35. China CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 36. Japan CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 37. South Korea CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 38. Southeast Asia CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 39. India CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 40. Australia CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
List of Figures
Figure 41. Latin America CRM and Customer Experience Management (CEM) Software Market Size YoY (2017-2028) & (US$ Million)
Figure 42. Latin America CRM and Customer Experience Management (CEM) Software Market Size Market Share by Type (2017-2028)
Figure 43. Latin America CRM and Customer Experience Management (CEM) Software Market Size Market Share by Application (2017-2028)
Figure 44. Latin America CRM and Customer Experience Management (CEM) Software Market Size Share by Country (2017-2028)
Figure 45. Mexico CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 46. Brazil CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 47. Middle East & Africa CRM and Customer Experience Management (CEM) Software Market Size YoY (2017-2028) & (US$ Million)
Figure 48. Middle East and Africa CRM and Customer Experience Management (CEM) Software Market Size Market Share by Type (2017-2028)
Figure 49. Middle East and Africa CRM and Customer Experience Management (CEM) Software Market Size Market Share by Application (2017-2028)
Figure 50. Middle East and Africa CRM and Customer Experience Management (CEM) Software Market Size Share by Country (2017-2028)
Figure 51. Turkey CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 52. Saudi Arabia CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 53. UAE CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 54. Accenture Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 55. BearingPoint Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 56. Capgemini Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 57. Cognizant Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 58. Deloitte Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 59. EY Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 60. HCL Technologies Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 61. IBM iX Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 62. Infosys Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 63. NTT DATA Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 64. Publicis.Sapient Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 65. PwC Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 66. Salesforce Success Cloud Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 67. Tata Consultancy Services Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 68. Tech Mahindra Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 69. Virtusa Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 70. Wipro Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2017-2022)
Figure 71. Bottom-up and Top-down Approaches for This Report
Figure 72. Data Triangulation
Figure 73. Key Executives Interviewed
Industry Market Size
