Conversation Intelligence Service Market
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversation Intelligence Service Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 Cloud-based
1.2.3 On-premises
1.3 Market by Application
1.3.1 Global Conversation Intelligence Service Market Share by Application: 2017 VS 2021 VS 2028
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Conversation Intelligence Service Market Perspective (2017-2028)
2.2 Conversation Intelligence Service Growth Trends by Region
2.2.1 Conversation Intelligence Service Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Conversation Intelligence Service Historic Market Size by Region (2017-2022)
2.2.3 Conversation Intelligence Service Forecasted Market Size by Region (2023-2028)
2.3 Conversation Intelligence Service Market Dynamics
2.3.1 Conversation Intelligence Service Industry Trends
2.3.2 Conversation Intelligence Service Market Drivers
2.3.3 Conversation Intelligence Service Market Challenges
2.3.4 Conversation Intelligence Service Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Conversation Intelligence Service Players by Revenue
3.1.1 Global Top Conversation Intelligence Service Players by Revenue (2017-2022)
3.1.2 Global Conversation Intelligence Service Revenue Market Share by Players (2017-2022)
3.2 Global Conversation Intelligence Service Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Conversation Intelligence Service Revenue
3.4 Global Conversation Intelligence Service Market Concentration Ratio
3.4.1 Global Conversation Intelligence Service Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversation Intelligence Service Revenue in 2021
3.5 Conversation Intelligence Service Key Players Head office and Area Served
3.6 Key Players Conversation Intelligence Service Product Solution and Service
3.7 Date of Enter into Conversation Intelligence Service Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversation Intelligence Service Breakdown Data by Type
4.1 Global Conversation Intelligence Service Historic Market Size by Type (2017-2022)
4.2 Global Conversation Intelligence Service Forecasted Market Size by Type (2023-2028)
5 Conversation Intelligence Service Breakdown Data by Application
5.1 Global Conversation Intelligence Service Historic Market Size by Application (2017-2022)
5.2 Global Conversation Intelligence Service Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Conversation Intelligence Service Market Size (2017-2028)
6.2 North America Conversation Intelligence Service Market Size by Country (2017-2022)
6.3 North America Conversation Intelligence Service Market Size by Country (2023-2028)
6.4 United States
6.5 Canada
7 Europe
7.1 Europe Conversation Intelligence Service Market Size (2017-2028)
7.2 Europe Conversation Intelligence Service Market Size by Country (2017-2022)
7.3 Europe Conversation Intelligence Service Market Size by Country (2023-2028)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Conversation Intelligence Service Market Size (2017-2028)
8.2 Asia-Pacific Conversation Intelligence Service Market Size by Country (2017-2022)
8.3 Asia-Pacific Conversation Intelligence Service Market Size by Country (2023-2028)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
9 Latin America
9.1 Latin America Conversation Intelligence Service Market Size (2017-2028)
9.2 Latin America Conversation Intelligence Service Market Size by Country (2017-2022)
9.3 Latin America Conversation Intelligence Service Market Size by Country (2023-2028)
9.4 Mexico
9.5 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Conversation Intelligence Service Market Size (2017-2028)
10.2 Middle East & Africa Conversation Intelligence Service Market Size by Country (2017-2022)
10.3 Middle East & Africa Conversation Intelligence Service Market Size by Country (2023-2028)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
11 Key Players Profiles
11.1 Gong.io
11.1.1 Gong.io Company Detail
11.1.2 Gong.io Business Overview
11.1.3 Gong.io Conversation Intelligence Service Introduction
11.1.4 Gong.io Revenue in Conversation Intelligence Service Business (2017-2022)
11.1.5 Gong.io Recent Development
11.2 Chorus.ai (AffectLayer)
11.2.1 Chorus.ai (AffectLayer) Company Detail
11.2.2 Chorus.ai (AffectLayer) Business Overview
11.2.3 Chorus.ai (AffectLayer) Conversation Intelligence Service Introduction
11.2.4 Chorus.ai (AffectLayer) Revenue in Conversation Intelligence Service Business (2017-2022)
11.2.5 Chorus.ai (AffectLayer) Recent Development
11.3 SalesLoft
11.3.1 SalesLoft Company Detail
11.3.2 SalesLoft Business Overview
11.3.3 SalesLoft Conversation Intelligence Service Introduction
11.3.4 SalesLoft Revenue in Conversation Intelligence Service Business (2017-2022)
11.3.5 SalesLoft Recent Development
11.4 CallRail
11.4.1 CallRail Company Detail
11.4.2 CallRail Business Overview
11.4.3 CallRail Conversation Intelligence Service Introduction
11.4.4 CallRail Revenue in Conversation Intelligence Service Business (2017-2022)
11.4.5 CallRail Recent Development
11.5 ExecVision
11.5.1 ExecVision Company Detail
11.5.2 ExecVision Business Overview
11.5.3 ExecVision Conversation Intelligence Service Introduction
11.5.4 ExecVision Revenue in Conversation Intelligence Service Business (2017-2022)
11.5.5 ExecVision Recent Development
11.6 RingDNA
11.6.1 RingDNA Company Detail
11.6.2 RingDNA Business Overview
11.6.3 RingDNA Conversation Intelligence Service Introduction
11.6.4 RingDNA Revenue in Conversation Intelligence Service Business (2017-2022)
11.6.5 RingDNA Recent Development
11.7 Jiminny
11.7.1 Jiminny Company Detail
11.7.2 Jiminny Business Overview
11.7.3 Jiminny Conversation Intelligence Service Introduction
11.7.4 Jiminny Revenue in Conversation Intelligence Service Business (2017-2022)
11.7.5 Jiminny Recent Development
11.8 VoiceOps
11.8.1 VoiceOps Company Detail
11.8.2 VoiceOps Business Overview
11.8.3 VoiceOps Conversation Intelligence Service Introduction
11.8.4 VoiceOps Revenue in Conversation Intelligence Service Business (2017-2022)
11.8.5 VoiceOps Recent Development
11.9 DialogTech
11.9.1 DialogTech Company Detail
11.9.2 DialogTech Business Overview
11.9.3 DialogTech Conversation Intelligence Service Introduction
11.9.4 DialogTech Revenue in Conversation Intelligence Service Business (2017-2022)
11.9.5 DialogTech Recent Development
11.10 Convin
11.10.1 Convin Company Detail
11.10.2 Convin Business Overview
11.10.3 Convin Conversation Intelligence Service Introduction
11.10.4 Convin Revenue in Conversation Intelligence Service Business (2017-2022)
11.10.5 Convin Recent Development
11.11 Dialpad
11.11.1 Dialpad Company Detail
11.11.2 Dialpad Business Overview
11.11.3 Dialpad Conversation Intelligence Service Introduction
11.11.4 Dialpad Revenue in Conversation Intelligence Service Business (2017-2022)
11.11.5 Dialpad Recent Development
11.12 Refract
11.12.1 Refract Company Detail
11.12.2 Refract Business Overview
11.12.3 Refract Conversation Intelligence Service Introduction
11.12.4 Refract Revenue in Conversation Intelligence Service Business (2017-2022)
11.12.5 Refract Recent Development
11.13 Tethr
11.13.1 Tethr Company Detail
11.13.2 Tethr Business Overview
11.13.3 Tethr Conversation Intelligence Service Introduction
11.13.4 Tethr Revenue in Conversation Intelligence Service Business (2017-2022)
11.13.5 Tethr Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global Conversation Intelligence Service Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
Table 2. Key Players of Cloud-based
Table 3. Key Players of On-premises
Table 4. Global Conversation Intelligence Service Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
Table 5. Global Conversation Intelligence Service Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 6. Global Conversation Intelligence Service Market Size by Region (2017-2022) & (US$ Million)
Table 7. Global Conversation Intelligence Service Market Share by Region (2017-2022)
Table 8. Global Conversation Intelligence Service Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 9. Global Conversation Intelligence Service Market Share by Region (2023-2028)
Table 10. Conversation Intelligence Service Market Trends
Table 11. Conversation Intelligence Service Market Drivers
Table 12. Conversation Intelligence Service Market Challenges
Table 13. Conversation Intelligence Service Market Restraints
Table 14. Global Conversation Intelligence Service Revenue by Players (2017-2022) & (US$ Million)
Table 15. Global Conversation Intelligence Service Market Share by Players (2017-2022)
Table 16. Global Top Conversation Intelligence Service Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversation Intelligence Service as of 2021)
Table 17. Ranking of Global Top Conversation Intelligence Service Companies by Revenue (US$ Million) in 2021
Table 18. Global 5 Largest Players Market Share by Conversation Intelligence Service Revenue (CR5 and HHI) & (2017-2022)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Conversation Intelligence Service Product Solution and Service
Table 21. Date of Enter into Conversation Intelligence Service Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Conversation Intelligence Service Market Size by Type (2017-2022) & (US$ Million)
Table 24. Global Conversation Intelligence Service Revenue Market Share by Type (2017-2022)
Table 25. Global Conversation Intelligence Service Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 26. Global Conversation Intelligence Service Revenue Market Share by Type (2023-2028)
Table 27. Global Conversation Intelligence Service Market Size by Application (2017-2022) & (US$ Million)
Table 28. Global Conversation Intelligence Service Revenue Market Share by Application (2017-2022)
Table 29. Global Conversation Intelligence Service Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 30. Global Conversation Intelligence Service Revenue Market Share by Application (2023-2028)
Table 31. North America Conversation Intelligence Service Market Size by Country (2017-2022) & (US$ Million)
Table 32. North America Conversation Intelligence Service Market Size by Country (2023-2028) & (US$ Million)
Table 33. Europe Conversation Intelligence Service Market Size by Country (2017-2022) & (US$ Million)
Table 34. Europe Conversation Intelligence Service Market Size by Country (2023-2028) & (US$ Million)
Table 35. Asia-Pacific Conversation Intelligence Service Market Size by Region (2017-2022) & (US$ Million)
Table 36. Asia-Pacific Conversation Intelligence Service Market Size by Region (2023-2028) & (US$ Million)
Table 37. Latin America Conversation Intelligence Service Market Size by Country (2017-2022) & (US$ Million)
Table 38. Latin America Conversation Intelligence Service Market Size by Country (2023-2028) & (US$ Million)
Table 39. Middle East & Africa Conversation Intelligence Service Market Size by Country (2017-2022) & (US$ Million)
Table 40. Middle East & Africa Conversation Intelligence Service Market Size by Country (2023-2028) & (US$ Million)
Table 41. Gong.io Company Detail
Table 42. Gong.io Business Overview
Table 43. Gong.io Conversation Intelligence Service Product
Table 44. Gong.io Revenue in Conversation Intelligence Service Business (2017-2022) & (US$ Million)
Table 45. Gong.io Recent Development
Table 46. Chorus.ai (AffectLayer) Company Detail
Table 47. Chorus.ai (AffectLayer) Business Overview
Table 48. Chorus.ai (AffectLayer) Conversation Intelligence Service Product
Table 49. Chorus.ai (AffectLayer) Revenue in Conversation Intelligence Service Business (2017-2022) & (US$ Million)
Table 50. Chorus.ai (AffectLayer) Recent Development
Table 51. SalesLoft Company Detail
Table 52. SalesLoft Business Overview
Table 53. SalesLoft Conversation Intelligence Service Product
Table 54. SalesLoft Revenue in Conversation Intelligence Service Business (2017-2022) & (US$ Million)
Table 55. SalesLoft Recent Development
Table 56. CallRail Company Detail
Table 57. CallRail Business Overview
Table 58. CallRail Conversation Intelligence Service Product
Table 59. CallRail Revenue in Conversation Intelligence Service Business (2017-2022) & (US$ Million)
Table 60. CallRail Recent Development
Table 61. ExecVision Company Detail
Table 62. ExecVision Business Overview
Table 63. ExecVision Conversation Intelligence Service Product
Table 64. ExecVision Revenue in Conversation Intelligence Service Business (2017-2022) & (US$ Million)
Table 65. ExecVision Recent Development
Table 66. RingDNA Company Detail
Table 67. RingDNA Business Overview
Table 68. RingDNA Conversation Intelligence Service Product
Table 69. RingDNA Revenue in Conversation Intelligence Service Business (2017-2022) & (US$ Million)
Table 70. RingDNA Recent Development
Table 71. Jiminny Company Detail
Table 72. Jiminny Business Overview
Table 73. Jiminny Conversation Intelligence Service Product
Table 74. Jiminny Revenue in Conversation Intelligence Service Business (2017-2022) & (US$ Million)
Table 75. Jiminny Recent Development
Table 76. VoiceOps Company Detail
Table 77. VoiceOps Business Overview
Table 78. VoiceOps Conversation Intelligence Service Product
Table 79. VoiceOps Revenue in Conversation Intelligence Service Business (2017-2022) & (US$ Million)
Table 80. VoiceOps Recent Development
Table 81. DialogTech Company Detail
Table 82. DialogTech Business Overview
Table 83. DialogTech Conversation Intelligence Service Product
Table 84. DialogTech Revenue in Conversation Intelligence Service Business (2017-2022) & (US$ Million)
Table 85. DialogTech Recent Development
Table 86. Convin Company Detail
Table 87. Convin Business Overview
Table 88. Convin Conversation Intelligence Service Product
Table 89. Convin Revenue in Conversation Intelligence Service Business (2017-2022) & (US$ Million)
Table 90. Convin Recent Development
Table 91. Dialpad Company Detail
Table 92. Dialpad Business Overview
Table 93. Dialpad Conversation Intelligence ServiceProduct
Table 94. Dialpad Revenue in Conversation Intelligence Service Business (2017-2022) & (US$ Million)
Table 95. Dialpad Recent Development
Table 96. Refract Company Detail
Table 97. Refract Business Overview
Table 98. Refract Conversation Intelligence ServiceProduct
Table 99. Refract Revenue in Conversation Intelligence Service Business (2017-2022) & (US$ Million)
Table 100. Refract Recent Development
Table 101. Tethr Company Detail
Table 102. Tethr Business Overview
Table 103. Tethr Conversation Intelligence ServiceProduct
Table 104. Tethr Revenue in Conversation Intelligence Service Business (2017-2022) & (US$ Million)
Table 105. Tethr Recent Development
Table 106. Research Programs/Design for This Report
Table 107. Key Data Information from Secondary Sources
Table 108. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Conversation Intelligence Service Market Share by Type: 2021 VS 2028
Figure 2. Cloud-based Features
Figure 3. On-premises Features
Figure 4. Global Conversation Intelligence Service Market Share by Application in 2021 & 2028
Figure 5. Large Enterprises Case Studies
Figure 6. SMEs Case Studies
Figure 7. Conversation Intelligence Service Report Years Considered
Figure 8. Global Conversation Intelligence Service Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 9. Global Conversation Intelligence Service Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 10. Global Conversation Intelligence Service Market Share by Region: 2021 VS 2028
Figure 11. Global Conversation Intelligence Service Market Share by Players in 2021
Figure 12. Global Top Conversation Intelligence Service Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversation Intelligence Service as of 2021)
Figure 13. The Top 10 and 5 Players Market Share by Conversation Intelligence Service Revenue in 2021
Figure 14. North America Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 15. North America Conversation Intelligence Service Market Share by Country (2017-2028)
Figure 16. United States Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 17. Canada Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 18. Europe Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 19. Europe Conversation Intelligence Service Market Share by Country (2017-2028)
Figure 20. Germany Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 21. France Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 22. U.K. Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 23. Italy Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 24. Russia Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 25. Nordic Countries Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 26. Asia-Pacific Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 27. Asia-Pacific Conversation Intelligence Service Market Share by Region (2017-2028)
Figure 28. China Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 29. Japan Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 30. South Korea Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 31. Southeast Asia Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 32. India Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 33. Australia Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 34. Latin America Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 35. Latin America Conversation Intelligence Service Market Share by Country (2017-2028)
Figure 36. Mexico Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 37. Brazil Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 38. Middle East & Africa Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 39. Middle East & Africa Conversation Intelligence Service Market Share by Country (2017-2028)
Figure 40. Turkey Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 41. Saudi Arabia Conversation Intelligence Service Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 42. Gong.io Revenue Growth Rate in Conversation Intelligence Service Business (2017-2022)
Figure 43. Chorus.ai (AffectLayer) Revenue Growth Rate in Conversation Intelligence Service Business (2017-2022)
Figure 44. SalesLoft Revenue Growth Rate in Conversation Intelligence Service Business (2017-2022)
Figure 45. CallRail Revenue Growth Rate in Conversation Intelligence Service Business (2017-2022)
Figure 46. ExecVision Revenue Growth Rate in Conversation Intelligence Service Business (2017-2022)
Figure 47. RingDNA Revenue Growth Rate in Conversation Intelligence Service Business (2017-2022)
Figure 48. Jiminny Revenue Growth Rate in Conversation Intelligence Service Business (2017-2022)
Figure 49. VoiceOps Revenue Growth Rate in Conversation Intelligence Service Business (2017-2022)
Figure 50. DialogTech Revenue Growth Rate in Conversation Intelligence Service Business (2017-2022)
Figure 51. Convin Revenue Growth Rate in Conversation Intelligence Service Business (2017-2022)
Figure 52. Dialpad Revenue Growth Rate in Conversation Intelligence Service Business (2017-2022)
Figure 53. Refract Revenue Growth Rate in Conversation Intelligence Service Business (2017-2022)
Figure 54. Tethr Revenue Growth Rate in Conversation Intelligence Service Business (2017-2022)
Figure 55. Bottom-up and Top-down Approaches for This Report
Figure 56. Data Triangulation
Figure 57. Key Executives Interviewed
Industry Market Size
