Voice and Speech Analytics Market
Table of Contents
1 Research Methodology and Statistical Scope
1.1 Market Definition and Statistical Scope of Voice and Speech Analytics
1.2 Key Market Segments
1.2.1 Voice and Speech Analytics Segment by Type
1.2.2 Voice and Speech Analytics Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 Voice and Speech Analytics Market Overview
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 Voice and Speech Analytics Market Competitive Landscape
3.1 Global Voice and Speech Analytics Revenue Market Share by Company (2019-2024)
3.2 Voice and Speech Analytics Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Voice and Speech Analytics Market Size Sites, Area Served, Product Type
3.4 Voice and Speech Analytics Market Competitive Situation and Trends
3.4.1 Voice and Speech Analytics Market Concentration Rate
3.4.2 Global 5 and 10 Largest Voice and Speech Analytics Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 Voice and Speech Analytics Value Chain Analysis
4.1 Voice and Speech Analytics Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 The Development and Dynamics of Voice and Speech Analytics Market
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 Voice and Speech Analytics Market Segmentation by Type
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Voice and Speech Analytics Market Size Market Share by Type (2019-2024)
6.3 Global Voice and Speech Analytics Market Size Growth Rate by Type (2019-2024)
7 Voice and Speech Analytics Market Segmentation by Application
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Voice and Speech Analytics Market Size (M USD) by Application (2019-2024)
7.3 Global Voice and Speech Analytics Market Size Growth Rate by Application (2019-2024)
8 Voice and Speech Analytics Market Segmentation by Region
8.1 Global Voice and Speech Analytics Market Size by Region
8.1.1 Global Voice and Speech Analytics Market Size by Region
8.1.2 Global Voice and Speech Analytics Market Size Market Share by Region
8.2 North America
8.2.1 North America Voice and Speech Analytics Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe Voice and Speech Analytics Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific Voice and Speech Analytics Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America Voice and Speech Analytics Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa Voice and Speech Analytics Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 Key Companies Profile
9.1 Verint Systems
9.1.1 Verint Systems Voice and Speech Analytics Basic Information
9.1.2 Verint Systems Voice and Speech Analytics Product Overview
9.1.3 Verint Systems Voice and Speech Analytics Product Market Performance
9.1.4 Verint Systems Voice and Speech Analytics SWOT Analysis
9.1.5 Verint Systems Business Overview
9.1.6 Verint Systems Recent Developments
9.2 NICE
9.2.1 NICE Voice and Speech Analytics Basic Information
9.2.2 NICE Voice and Speech Analytics Product Overview
9.2.3 NICE Voice and Speech Analytics Product Market Performance
9.2.4 Verint Systems Voice and Speech Analytics SWOT Analysis
9.2.5 NICE Business Overview
9.2.6 NICE Recent Developments
9.3 Avaya
9.3.1 Avaya Voice and Speech Analytics Basic Information
9.3.2 Avaya Voice and Speech Analytics Product Overview
9.3.3 Avaya Voice and Speech Analytics Product Market Performance
9.3.4 Verint Systems Voice and Speech Analytics SWOT Analysis
9.3.5 Avaya Business Overview
9.3.6 Avaya Recent Developments
9.4 ThoughtSpot
9.4.1 ThoughtSpot Voice and Speech Analytics Basic Information
9.4.2 ThoughtSpot Voice and Speech Analytics Product Overview
9.4.3 ThoughtSpot Voice and Speech Analytics Product Market Performance
9.4.4 ThoughtSpot Business Overview
9.4.5 ThoughtSpot Recent Developments
9.5 Uniphore
9.5.1 Uniphore Voice and Speech Analytics Basic Information
9.5.2 Uniphore Voice and Speech Analytics Product Overview
9.5.3 Uniphore Voice and Speech Analytics Product Market Performance
9.5.4 Uniphore Business Overview
9.5.5 Uniphore Recent Developments
9.6 Calabrio
9.6.1 Calabrio Voice and Speech Analytics Basic Information
9.6.2 Calabrio Voice and Speech Analytics Product Overview
9.6.3 Calabrio Voice and Speech Analytics Product Market Performance
9.6.4 Calabrio Business Overview
9.6.5 Calabrio Recent Developments
9.7 Talkdesk
9.7.1 Talkdesk Voice and Speech Analytics Basic Information
9.7.2 Talkdesk Voice and Speech Analytics Product Overview
9.7.3 Talkdesk Voice and Speech Analytics Product Market Performance
9.7.4 Talkdesk Business Overview
9.7.5 Talkdesk Recent Developments
9.8 RankMiner
9.8.1 RankMiner Voice and Speech Analytics Basic Information
9.8.2 RankMiner Voice and Speech Analytics Product Overview
9.8.3 RankMiner Voice and Speech Analytics Product Market Performance
9.8.4 RankMiner Business Overview
9.8.5 RankMiner Recent Developments
9.9 VoiceBase
9.9.1 VoiceBase Voice and Speech Analytics Basic Information
9.9.2 VoiceBase Voice and Speech Analytics Product Overview
9.9.3 VoiceBase Voice and Speech Analytics Product Market Performance
9.9.4 VoiceBase Business Overview
9.9.5 VoiceBase Recent Developments
9.10 Beyond Verbal
9.10.1 Beyond Verbal Voice and Speech Analytics Basic Information
9.10.2 Beyond Verbal Voice and Speech Analytics Product Overview
9.10.3 Beyond Verbal Voice and Speech Analytics Product Market Performance
9.10.4 Beyond Verbal Business Overview
9.10.5 Beyond Verbal Recent Developments
10 Voice and Speech Analytics Regional Market Forecast
10.1 Global Voice and Speech Analytics Market Size Forecast
10.2 Global Voice and Speech Analytics Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe Voice and Speech Analytics Market Size Forecast by Country
10.2.3 Asia Pacific Voice and Speech Analytics Market Size Forecast by Region
10.2.4 South America Voice and Speech Analytics Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of Voice and Speech Analytics by Country
11 Forecast Market by Type and by Application (2025-2030)
11.1 Global Voice and Speech Analytics Market Forecast by Type (2025-2030)
11.2 Global Voice and Speech Analytics Market Forecast by Application (2025-2030)
12 Conclusion and Key Findings
List of Tables
Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. Voice and Speech Analytics Market Size Comparison by Region (M USD)
Table 5. Global Voice and Speech Analytics Revenue (M USD) by Company (2019-2024)
Table 6. Global Voice and Speech Analytics Revenue Share by Company (2019-2024)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Voice and Speech Analytics as of 2022)
Table 8. Company Voice and Speech Analytics Market Size Sites and Area Served
Table 9. Company Voice and Speech Analytics Product Type
Table 10. Global Voice and Speech Analytics Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of Voice and Speech Analytics
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. Voice and Speech Analytics Market Challenges
Table 18. Global Voice and Speech Analytics Market Size by Type (M USD)
Table 19. Global Voice and Speech Analytics Market Size (M USD) by Type (2019-2024)
Table 20. Global Voice and Speech Analytics Market Size Share by Type (2019-2024)
Table 21. Global Voice and Speech Analytics Market Size Growth Rate by Type (2019-2024)
Table 22. Global Voice and Speech Analytics Market Size by Application
Table 23. Global Voice and Speech Analytics Market Size by Application (2019-2024) & (M USD)
Table 24. Global Voice and Speech Analytics Market Share by Application (2019-2024)
Table 25. Global Voice and Speech Analytics Market Size Growth Rate by Application (2019-2024)
Table 26. Global Voice and Speech Analytics Market Size by Region (2019-2024) & (M USD)
Table 27. Global Voice and Speech Analytics Market Size Market Share by Region (2019-2024)
Table 28. North America Voice and Speech Analytics Market Size by Country (2019-2024) & (M USD)
Table 29. Europe Voice and Speech Analytics Market Size by Country (2019-2024) & (M USD)
Table 30. Asia Pacific Voice and Speech Analytics Market Size by Region (2019-2024) & (M USD)
Table 31. South America Voice and Speech Analytics Market Size by Country (2019-2024) & (M USD)
Table 32. Middle East and Africa Voice and Speech Analytics Market Size by Region (2019-2024) & (M USD)
Table 33. Verint Systems Voice and Speech Analytics Basic Information
Table 34. Verint Systems Voice and Speech Analytics Product Overview
Table 35. Verint Systems Voice and Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 36. Verint Systems Voice and Speech Analytics SWOT Analysis
Table 37. Verint Systems Business Overview
Table 38. Verint Systems Recent Developments
Table 39. NICE Voice and Speech Analytics Basic Information
Table 40. NICE Voice and Speech Analytics Product Overview
Table 41. NICE Voice and Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 42. Verint Systems Voice and Speech Analytics SWOT Analysis
Table 43. NICE Business Overview
Table 44. NICE Recent Developments
Table 45. Avaya Voice and Speech Analytics Basic Information
Table 46. Avaya Voice and Speech Analytics Product Overview
Table 47. Avaya Voice and Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 48. Verint Systems Voice and Speech Analytics SWOT Analysis
Table 49. Avaya Business Overview
Table 50. Avaya Recent Developments
Table 51. ThoughtSpot Voice and Speech Analytics Basic Information
Table 52. ThoughtSpot Voice and Speech Analytics Product Overview
Table 53. ThoughtSpot Voice and Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 54. ThoughtSpot Business Overview
Table 55. ThoughtSpot Recent Developments
Table 56. Uniphore Voice and Speech Analytics Basic Information
Table 57. Uniphore Voice and Speech Analytics Product Overview
Table 58. Uniphore Voice and Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 59. Uniphore Business Overview
Table 60. Uniphore Recent Developments
Table 61. Calabrio Voice and Speech Analytics Basic Information
Table 62. Calabrio Voice and Speech Analytics Product Overview
Table 63. Calabrio Voice and Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 64. Calabrio Business Overview
Table 65. Calabrio Recent Developments
Table 66. Talkdesk Voice and Speech Analytics Basic Information
Table 67. Talkdesk Voice and Speech Analytics Product Overview
Table 68. Talkdesk Voice and Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 69. Talkdesk Business Overview
Table 70. Talkdesk Recent Developments
Table 71. RankMiner Voice and Speech Analytics Basic Information
Table 72. RankMiner Voice and Speech Analytics Product Overview
Table 73. RankMiner Voice and Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 74. RankMiner Business Overview
Table 75. RankMiner Recent Developments
Table 76. VoiceBase Voice and Speech Analytics Basic Information
Table 77. VoiceBase Voice and Speech Analytics Product Overview
Table 78. VoiceBase Voice and Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 79. VoiceBase Business Overview
Table 80. VoiceBase Recent Developments
Table 81. Beyond Verbal Voice and Speech Analytics Basic Information
Table 82. Beyond Verbal Voice and Speech Analytics Product Overview
Table 83. Beyond Verbal Voice and Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 84. Beyond Verbal Business Overview
Table 85. Beyond Verbal Recent Developments
Table 86. Global Voice and Speech Analytics Market Size Forecast by Region (2025-2030) & (M USD)
Table 87. North America Voice and Speech Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 88. Europe Voice and Speech Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 89. Asia Pacific Voice and Speech Analytics Market Size Forecast by Region (2025-2030) & (M USD)
Table 90. South America Voice and Speech Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 91. Middle East and Africa Voice and Speech Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 92. Global Voice and Speech Analytics Market Size Forecast by Type (2025-2030) & (M USD)
Table 93. Global Voice and Speech Analytics Market Size Forecast by Application (2025-2030) & (M USD)
List of Figures
Figure 1. Industrial Chain of Voice and Speech Analytics
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global Voice and Speech Analytics Market Size (M USD), 2019-2030
Figure 5. Global Voice and Speech Analytics Market Size (M USD) (2019-2030)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. Voice and Speech Analytics Market Size by Country (M USD)
Figure 10. Global Voice and Speech Analytics Revenue Share by Company in 2023
Figure 11. Voice and Speech Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by Voice and Speech Analytics Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global Voice and Speech Analytics Market Share by Type
Figure 15. Market Size Share of Voice and Speech Analytics by Type (2019-2024)
Figure 16. Market Size Market Share of Voice and Speech Analytics by Type in 2022
Figure 17. Global Voice and Speech Analytics Market Size Growth Rate by Type (2019-2024)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global Voice and Speech Analytics Market Share by Application
Figure 20. Global Voice and Speech Analytics Market Share by Application (2019-2024)
Figure 21. Global Voice and Speech Analytics Market Share by Application in 2022
Figure 22. Global Voice and Speech Analytics Market Size Growth Rate by Application (2019-2024)
Figure 23. Global Voice and Speech Analytics Market Size Market Share by Region (2019-2024)
Figure 24. North America Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 25. North America Voice and Speech Analytics Market Size Market Share by Country in 2023
Figure 26. U.S. Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 27. Canada Voice and Speech Analytics Market Size (M USD) and Growth Rate (2019-2024)
Figure 28. Mexico Voice and Speech Analytics Market Size (Units) and Growth Rate (2019-2024)
Figure 29. Europe Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 30. Europe Voice and Speech Analytics Market Size Market Share by Country in 2023
Figure 31. Germany Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 32. France Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 33. U.K. Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 34. Italy Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 35. Russia Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 36. Asia Pacific Voice and Speech Analytics Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific Voice and Speech Analytics Market Size Market Share by Region in 2023
Figure 38. China Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 39. Japan Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 40. South Korea Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 41. India Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 42. Southeast Asia Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 43. South America Voice and Speech Analytics Market Size and Growth Rate (M USD)
Figure 44. South America Voice and Speech Analytics Market Size Market Share by Country in 2023
Figure 45. Brazil Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 46. Argentina Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 47. Columbia Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 48. Middle East and Africa Voice and Speech Analytics Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa Voice and Speech Analytics Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 51. UAE Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 52. Egypt Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 53. Nigeria Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 54. South Africa Voice and Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 55. Global Voice and Speech Analytics Market Size Forecast by Value (2019-2030) & (M USD)
Figure 56. Global Voice and Speech Analytics Market Share Forecast by Type (2025-2030)
Figure 57. Global Voice and Speech Analytics Market Share Forecast by Application (2025-2030)
Industry Market Size
