Voice Analytics Software Market
Table of Contents
1 Research Methodology and Statistical Scope
1.1 Market Definition and Statistical Scope of Voice Analytics Software
1.2 Key Market Segments
1.2.1 Voice Analytics Software Segment by Type
1.2.2 Voice Analytics Software Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 Voice Analytics Software Market Overview
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 Voice Analytics Software Market Competitive Landscape
3.1 Global Voice Analytics Software Revenue Market Share by Company (2019-2024)
3.2 Voice Analytics Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Voice Analytics Software Market Size Sites, Area Served, Product Type
3.4 Voice Analytics Software Market Competitive Situation and Trends
3.4.1 Voice Analytics Software Market Concentration Rate
3.4.2 Global 5 and 10 Largest Voice Analytics Software Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 Voice Analytics Software Value Chain Analysis
4.1 Voice Analytics Software Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 The Development and Dynamics of Voice Analytics Software Market
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 Voice Analytics Software Market Segmentation by Type
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Voice Analytics Software Market Size Market Share by Type (2019-2024)
6.3 Global Voice Analytics Software Market Size Growth Rate by Type (2019-2024)
7 Voice Analytics Software Market Segmentation by Application
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Voice Analytics Software Market Size (M USD) by Application (2019-2024)
7.3 Global Voice Analytics Software Market Size Growth Rate by Application (2019-2024)
8 Voice Analytics Software Market Segmentation by Region
8.1 Global Voice Analytics Software Market Size by Region
8.1.1 Global Voice Analytics Software Market Size by Region
8.1.2 Global Voice Analytics Software Market Size Market Share by Region
8.2 North America
8.2.1 North America Voice Analytics Software Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe Voice Analytics Software Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific Voice Analytics Software Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America Voice Analytics Software Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa Voice Analytics Software Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 Key Companies Profile
9.1 Verint Systems (US)
9.1.1 Verint Systems (US) Voice Analytics Software Basic Information
9.1.2 Verint Systems (US) Voice Analytics Software Product Overview
9.1.3 Verint Systems (US) Voice Analytics Software Product Market Performance
9.1.4 Verint Systems (US) Voice Analytics Software SWOT Analysis
9.1.5 Verint Systems (US) Business Overview
9.1.6 Verint Systems (US) Recent Developments
9.2 NICE (Israel)
9.2.1 NICE (Israel) Voice Analytics Software Basic Information
9.2.2 NICE (Israel) Voice Analytics Software Product Overview
9.2.3 NICE (Israel) Voice Analytics Software Product Market Performance
9.2.4 Verint Systems (US) Voice Analytics Software SWOT Analysis
9.2.5 NICE (Israel) Business Overview
9.2.6 NICE (Israel) Recent Developments
9.3 Avaya (US)
9.3.1 Avaya (US) Voice Analytics Software Basic Information
9.3.2 Avaya (US) Voice Analytics Software Product Overview
9.3.3 Avaya (US) Voice Analytics Software Product Market Performance
9.3.4 Verint Systems (US) Voice Analytics Software SWOT Analysis
9.3.5 Avaya (US) Business Overview
9.3.6 Avaya (US) Recent Developments
9.4 ThoughtSpot (US)
9.4.1 ThoughtSpot (US) Voice Analytics Software Basic Information
9.4.2 ThoughtSpot (US) Voice Analytics Software Product Overview
9.4.3 ThoughtSpot (US) Voice Analytics Software Product Market Performance
9.4.4 ThoughtSpot (US) Business Overview
9.4.5 ThoughtSpot (US) Recent Developments
9.5 Uniphore (India)
9.5.1 Uniphore (India) Voice Analytics Software Basic Information
9.5.2 Uniphore (India) Voice Analytics Software Product Overview
9.5.3 Uniphore (India) Voice Analytics Software Product Market Performance
9.5.4 Uniphore (India) Business Overview
9.5.5 Uniphore (India) Recent Developments
9.6 Calabrio (US)
9.6.1 Calabrio (US) Voice Analytics Software Basic Information
9.6.2 Calabrio (US) Voice Analytics Software Product Overview
9.6.3 Calabrio (US) Voice Analytics Software Product Market Performance
9.6.4 Calabrio (US) Business Overview
9.6.5 Calabrio (US) Recent Developments
9.7 Talkdesk (US)
9.7.1 Talkdesk (US) Voice Analytics Software Basic Information
9.7.2 Talkdesk (US) Voice Analytics Software Product Overview
9.7.3 Talkdesk (US) Voice Analytics Software Product Market Performance
9.7.4 Talkdesk (US) Business Overview
9.7.5 Talkdesk (US) Recent Developments
9.8 RankMiner (US)
9.8.1 RankMiner (US) Voice Analytics Software Basic Information
9.8.2 RankMiner (US) Voice Analytics Software Product Overview
9.8.3 RankMiner (US) Voice Analytics Software Product Market Performance
9.8.4 RankMiner (US) Business Overview
9.8.5 RankMiner (US) Recent Developments
9.9 VoiceBase (US)
9.9.1 VoiceBase (US) Voice Analytics Software Basic Information
9.9.2 VoiceBase (US) Voice Analytics Software Product Overview
9.9.3 VoiceBase (US) Voice Analytics Software Product Market Performance
9.9.4 VoiceBase (US) Business Overview
9.9.5 VoiceBase (US) Recent Developments
9.10 Beyond Verbal (Israel)
9.10.1 Beyond Verbal (Israel) Voice Analytics Software Basic Information
9.10.2 Beyond Verbal (Israel) Voice Analytics Software Product Overview
9.10.3 Beyond Verbal (Israel) Voice Analytics Software Product Market Performance
9.10.4 Beyond Verbal (Israel) Business Overview
9.10.5 Beyond Verbal (Israel) Recent Developments
9.11 VoiceSense (Israel)
9.11.1 VoiceSense (Israel) Voice Analytics Software Basic Information
9.11.2 VoiceSense (Israel) Voice Analytics Software Product Overview
9.11.3 VoiceSense (Israel) Voice Analytics Software Product Market Performance
9.11.4 VoiceSense (Israel) Business Overview
9.11.5 VoiceSense (Israel) Recent Developments
9.12 SESTEK (Turkey)
9.12.1 SESTEK (Turkey) Voice Analytics Software Basic Information
9.12.2 SESTEK (Turkey) Voice Analytics Software Product Overview
9.12.3 SESTEK (Turkey) Voice Analytics Software Product Market Performance
9.12.4 SESTEK (Turkey) Business Overview
9.12.5 SESTEK (Turkey) Recent Developments
9.13 AudEERING (Germany)
9.13.1 AudEERING (Germany) Voice Analytics Software Basic Information
9.13.2 AudEERING (Germany) Voice Analytics Software Product Overview
9.13.3 AudEERING (Germany) Voice Analytics Software Product Market Performance
9.13.4 AudEERING (Germany) Business Overview
9.13.5 AudEERING (Germany) Recent Developments
9.14 Invoca (US)
9.14.1 Invoca (US) Voice Analytics Software Basic Information
9.14.2 Invoca (US) Voice Analytics Software Product Overview
9.14.3 Invoca (US) Voice Analytics Software Product Market Performance
9.14.4 Invoca (US) Business Overview
9.14.5 Invoca (US) Recent Developments
9.15 Xdroid (Hungary)
9.15.1 Xdroid (Hungary) Voice Analytics Software Basic Information
9.15.2 Xdroid (Hungary) Voice Analytics Software Product Overview
9.15.3 Xdroid (Hungary) Voice Analytics Software Product Market Performance
9.15.4 Xdroid (Hungary) Business Overview
9.15.5 Xdroid (Hungary) Recent Developments
10 Voice Analytics Software Regional Market Forecast
10.1 Global Voice Analytics Software Market Size Forecast
10.2 Global Voice Analytics Software Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe Voice Analytics Software Market Size Forecast by Country
10.2.3 Asia Pacific Voice Analytics Software Market Size Forecast by Region
10.2.4 South America Voice Analytics Software Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of Voice Analytics Software by Country
11 Forecast Market by Type and by Application (2025-2030)
11.1 Global Voice Analytics Software Market Forecast by Type (2025-2030)
11.2 Global Voice Analytics Software Market Forecast by Application (2025-2030)
12 Conclusion and Key Findings
List of Tables
Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. Voice Analytics Software Market Size Comparison by Region (M USD)
Table 5. Global Voice Analytics Software Revenue (M USD) by Company (2019-2024)
Table 6. Global Voice Analytics Software Revenue Share by Company (2019-2024)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Voice Analytics Software as of 2022)
Table 8. Company Voice Analytics Software Market Size Sites and Area Served
Table 9. Company Voice Analytics Software Product Type
Table 10. Global Voice Analytics Software Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of Voice Analytics Software
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. Voice Analytics Software Market Challenges
Table 18. Global Voice Analytics Software Market Size by Type (M USD)
Table 19. Global Voice Analytics Software Market Size (M USD) by Type (2019-2024)
Table 20. Global Voice Analytics Software Market Size Share by Type (2019-2024)
Table 21. Global Voice Analytics Software Market Size Growth Rate by Type (2019-2024)
Table 22. Global Voice Analytics Software Market Size by Application
Table 23. Global Voice Analytics Software Market Size by Application (2019-2024) & (M USD)
Table 24. Global Voice Analytics Software Market Share by Application (2019-2024)
Table 25. Global Voice Analytics Software Market Size Growth Rate by Application (2019-2024)
Table 26. Global Voice Analytics Software Market Size by Region (2019-2024) & (M USD)
Table 27. Global Voice Analytics Software Market Size Market Share by Region (2019-2024)
Table 28. North America Voice Analytics Software Market Size by Country (2019-2024) & (M USD)
Table 29. Europe Voice Analytics Software Market Size by Country (2019-2024) & (M USD)
Table 30. Asia Pacific Voice Analytics Software Market Size by Region (2019-2024) & (M USD)
Table 31. South America Voice Analytics Software Market Size by Country (2019-2024) & (M USD)
Table 32. Middle East and Africa Voice Analytics Software Market Size by Region (2019-2024) & (M USD)
Table 33. Verint Systems (US) Voice Analytics Software Basic Information
Table 34. Verint Systems (US) Voice Analytics Software Product Overview
Table 35. Verint Systems (US) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 36. Verint Systems (US) Voice Analytics Software SWOT Analysis
Table 37. Verint Systems (US) Business Overview
Table 38. Verint Systems (US) Recent Developments
Table 39. NICE (Israel) Voice Analytics Software Basic Information
Table 40. NICE (Israel) Voice Analytics Software Product Overview
Table 41. NICE (Israel) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 42. Verint Systems (US) Voice Analytics Software SWOT Analysis
Table 43. NICE (Israel) Business Overview
Table 44. NICE (Israel) Recent Developments
Table 45. Avaya (US) Voice Analytics Software Basic Information
Table 46. Avaya (US) Voice Analytics Software Product Overview
Table 47. Avaya (US) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 48. Verint Systems (US) Voice Analytics Software SWOT Analysis
Table 49. Avaya (US) Business Overview
Table 50. Avaya (US) Recent Developments
Table 51. ThoughtSpot (US) Voice Analytics Software Basic Information
Table 52. ThoughtSpot (US) Voice Analytics Software Product Overview
Table 53. ThoughtSpot (US) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 54. ThoughtSpot (US) Business Overview
Table 55. ThoughtSpot (US) Recent Developments
Table 56. Uniphore (India) Voice Analytics Software Basic Information
Table 57. Uniphore (India) Voice Analytics Software Product Overview
Table 58. Uniphore (India) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 59. Uniphore (India) Business Overview
Table 60. Uniphore (India) Recent Developments
Table 61. Calabrio (US) Voice Analytics Software Basic Information
Table 62. Calabrio (US) Voice Analytics Software Product Overview
Table 63. Calabrio (US) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 64. Calabrio (US) Business Overview
Table 65. Calabrio (US) Recent Developments
Table 66. Talkdesk (US) Voice Analytics Software Basic Information
Table 67. Talkdesk (US) Voice Analytics Software Product Overview
Table 68. Talkdesk (US) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 69. Talkdesk (US) Business Overview
Table 70. Talkdesk (US) Recent Developments
Table 71. RankMiner (US) Voice Analytics Software Basic Information
Table 72. RankMiner (US) Voice Analytics Software Product Overview
Table 73. RankMiner (US) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 74. RankMiner (US) Business Overview
Table 75. RankMiner (US) Recent Developments
Table 76. VoiceBase (US) Voice Analytics Software Basic Information
Table 77. VoiceBase (US) Voice Analytics Software Product Overview
Table 78. VoiceBase (US) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 79. VoiceBase (US) Business Overview
Table 80. VoiceBase (US) Recent Developments
Table 81. Beyond Verbal (Israel) Voice Analytics Software Basic Information
Table 82. Beyond Verbal (Israel) Voice Analytics Software Product Overview
Table 83. Beyond Verbal (Israel) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 84. Beyond Verbal (Israel) Business Overview
Table 85. Beyond Verbal (Israel) Recent Developments
Table 86. VoiceSense (Israel) Voice Analytics Software Basic Information
Table 87. VoiceSense (Israel) Voice Analytics Software Product Overview
Table 88. VoiceSense (Israel) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 89. VoiceSense (Israel) Business Overview
Table 90. VoiceSense (Israel) Recent Developments
Table 91. SESTEK (Turkey) Voice Analytics Software Basic Information
Table 92. SESTEK (Turkey) Voice Analytics Software Product Overview
Table 93. SESTEK (Turkey) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 94. SESTEK (Turkey) Business Overview
Table 95. SESTEK (Turkey) Recent Developments
Table 96. AudEERING (Germany) Voice Analytics Software Basic Information
Table 97. AudEERING (Germany) Voice Analytics Software Product Overview
Table 98. AudEERING (Germany) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 99. AudEERING (Germany) Business Overview
Table 100. AudEERING (Germany) Recent Developments
Table 101. Invoca (US) Voice Analytics Software Basic Information
Table 102. Invoca (US) Voice Analytics Software Product Overview
Table 103. Invoca (US) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 104. Invoca (US) Business Overview
Table 105. Invoca (US) Recent Developments
Table 106. Xdroid (Hungary) Voice Analytics Software Basic Information
Table 107. Xdroid (Hungary) Voice Analytics Software Product Overview
Table 108. Xdroid (Hungary) Voice Analytics Software Revenue (M USD) and Gross Margin (2019-2024)
Table 109. Xdroid (Hungary) Business Overview
Table 110. Xdroid (Hungary) Recent Developments
Table 111. Global Voice Analytics Software Market Size Forecast by Region (2025-2030) & (M USD)
Table 112. North America Voice Analytics Software Market Size Forecast by Country (2025-2030) & (M USD)
Table 113. Europe Voice Analytics Software Market Size Forecast by Country (2025-2030) & (M USD)
Table 114. Asia Pacific Voice Analytics Software Market Size Forecast by Region (2025-2030) & (M USD)
Table 115. South America Voice Analytics Software Market Size Forecast by Country (2025-2030) & (M USD)
Table 116. Middle East and Africa Voice Analytics Software Market Size Forecast by Country (2025-2030) & (M USD)
Table 117. Global Voice Analytics Software Market Size Forecast by Type (2025-2030) & (M USD)
Table 118. Global Voice Analytics Software Market Size Forecast by Application (2025-2030) & (M USD)
List of Figures
Figure 1. Industrial Chain of Voice Analytics Software
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global Voice Analytics Software Market Size (M USD), 2019-2030
Figure 5. Global Voice Analytics Software Market Size (M USD) (2019-2030)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. Voice Analytics Software Market Size by Country (M USD)
Figure 10. Global Voice Analytics Software Revenue Share by Company in 2023
Figure 11. Voice Analytics Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by Voice Analytics Software Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global Voice Analytics Software Market Share by Type
Figure 15. Market Size Share of Voice Analytics Software by Type (2019-2024)
Figure 16. Market Size Market Share of Voice Analytics Software by Type in 2022
Figure 17. Global Voice Analytics Software Market Size Growth Rate by Type (2019-2024)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global Voice Analytics Software Market Share by Application
Figure 20. Global Voice Analytics Software Market Share by Application (2019-2024)
Figure 21. Global Voice Analytics Software Market Share by Application in 2022
Figure 22. Global Voice Analytics Software Market Size Growth Rate by Application (2019-2024)
Figure 23. Global Voice Analytics Software Market Size Market Share by Region (2019-2024)
Figure 24. North America Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 25. North America Voice Analytics Software Market Size Market Share by Country in 2023
Figure 26. U.S. Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 27. Canada Voice Analytics Software Market Size (M USD) and Growth Rate (2019-2024)
Figure 28. Mexico Voice Analytics Software Market Size (Units) and Growth Rate (2019-2024)
Figure 29. Europe Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 30. Europe Voice Analytics Software Market Size Market Share by Country in 2023
Figure 31. Germany Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 32. France Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 33. U.K. Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 34. Italy Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 35. Russia Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 36. Asia Pacific Voice Analytics Software Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific Voice Analytics Software Market Size Market Share by Region in 2023
Figure 38. China Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 39. Japan Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 40. South Korea Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 41. India Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 42. Southeast Asia Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 43. South America Voice Analytics Software Market Size and Growth Rate (M USD)
Figure 44. South America Voice Analytics Software Market Size Market Share by Country in 2023
Figure 45. Brazil Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 46. Argentina Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 47. Columbia Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 48. Middle East and Africa Voice Analytics Software Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa Voice Analytics Software Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 51. UAE Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 52. Egypt Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 53. Nigeria Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 54. South Africa Voice Analytics Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 55. Global Voice Analytics Software Market Size Forecast by Value (2019-2030) & (M USD)
Figure 56. Global Voice Analytics Software Market Share Forecast by Type (2025-2030)
Figure 57. Global Voice Analytics Software Market Share Forecast by Application (2025-2030)
Industry Market Size
