Small Business CRM Software Market
Table of Contents
1 Research Methodology and Statistical Scope
1.1 Market Definition and Statistical Scope of Small Business CRM Software
1.2 Key Market Segments
1.2.1 Small Business CRM Software Segment by Type
1.2.2 Small Business CRM Software Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 Small Business CRM Software Market Overview
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 Small Business CRM Software Market Competitive Landscape
3.1 Global Small Business CRM Software Revenue Market Share by Company (2019-2024)
3.2 Small Business CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Small Business CRM Software Market Size Sites, Area Served, Product Type
3.4 Small Business CRM Software Market Competitive Situation and Trends
3.4.1 Small Business CRM Software Market Concentration Rate
3.4.2 Global 5 and 10 Largest Small Business CRM Software Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 Small Business CRM Software Value Chain Analysis
4.1 Small Business CRM Software Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 The Development and Dynamics of Small Business CRM Software Market
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 Small Business CRM Software Market Segmentation by Type
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Small Business CRM Software Market Size Market Share by Type (2019-2024)
6.3 Global Small Business CRM Software Market Size Growth Rate by Type (2019-2024)
7 Small Business CRM Software Market Segmentation by Application
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Small Business CRM Software Market Size (M USD) by Application (2019-2024)
7.3 Global Small Business CRM Software Market Size Growth Rate by Application (2019-2024)
8 Small Business CRM Software Market Segmentation by Region
8.1 Global Small Business CRM Software Market Size by Region
8.1.1 Global Small Business CRM Software Market Size by Region
8.1.2 Global Small Business CRM Software Market Size Market Share by Region
8.2 North America
8.2.1 North America Small Business CRM Software Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe Small Business CRM Software Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific Small Business CRM Software Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America Small Business CRM Software Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa Small Business CRM Software Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 Key Companies Profile
9.1 HubSpot
9.1.1 HubSpot Small Business CRM Software Basic Information
9.1.2 HubSpot Small Business CRM Software Product Overview
9.1.3 HubSpot Small Business CRM Software Product Market Performance
9.1.4 HubSpot Small Business CRM Software SWOT Analysis
9.1.5 HubSpot Business Overview
9.1.6 HubSpot Recent Developments
9.2 Zoho
9.2.1 Zoho Small Business CRM Software Basic Information
9.2.2 Zoho Small Business CRM Software Product Overview
9.2.3 Zoho Small Business CRM Software Product Market Performance
9.2.4 Zoho Small Business CRM Software SWOT Analysis
9.2.5 Zoho Business Overview
9.2.6 Zoho Recent Developments
9.3 Agile
9.3.1 Agile Small Business CRM Software Basic Information
9.3.2 Agile Small Business CRM Software Product Overview
9.3.3 Agile Small Business CRM Software Product Market Performance
9.3.4 Agile Small Business CRM Software SWOT Analysis
9.3.5 Agile Business Overview
9.3.6 Agile Recent Developments
9.4 Nextiva
9.4.1 Nextiva Small Business CRM Software Basic Information
9.4.2 Nextiva Small Business CRM Software Product Overview
9.4.3 Nextiva Small Business CRM Software Product Market Performance
9.4.4 Nextiva Business Overview
9.4.5 Nextiva Recent Developments
9.5 NetSuite
9.5.1 NetSuite Small Business CRM Software Basic Information
9.5.2 NetSuite Small Business CRM Software Product Overview
9.5.3 NetSuite Small Business CRM Software Product Market Performance
9.5.4 NetSuite Business Overview
9.5.5 NetSuite Recent Developments
9.6 Thryv
9.6.1 Thryv Small Business CRM Software Basic Information
9.6.2 Thryv Small Business CRM Software Product Overview
9.6.3 Thryv Small Business CRM Software Product Market Performance
9.6.4 Thryv Business Overview
9.6.5 Thryv Recent Developments
9.7 Lucrativ
9.7.1 Lucrativ Small Business CRM Software Basic Information
9.7.2 Lucrativ Small Business CRM Software Product Overview
9.7.3 Lucrativ Small Business CRM Software Product Market Performance
9.7.4 Lucrativ Business Overview
9.7.5 Lucrativ Recent Developments
9.8 Claritysoft
9.8.1 Claritysoft Small Business CRM Software Basic Information
9.8.2 Claritysoft Small Business CRM Software Product Overview
9.8.3 Claritysoft Small Business CRM Software Product Market Performance
9.8.4 Claritysoft Business Overview
9.8.5 Claritysoft Recent Developments
9.9 Odoo
9.9.1 Odoo Small Business CRM Software Basic Information
9.9.2 Odoo Small Business CRM Software Product Overview
9.9.3 Odoo Small Business CRM Software Product Market Performance
9.9.4 Odoo Business Overview
9.9.5 Odoo Recent Developments
9.10 FreeAgent
9.10.1 FreeAgent Small Business CRM Software Basic Information
9.10.2 FreeAgent Small Business CRM Software Product Overview
9.10.3 FreeAgent Small Business CRM Software Product Market Performance
9.10.4 FreeAgent Business Overview
9.10.5 FreeAgent Recent Developments
9.11 Bitrix24
9.11.1 Bitrix24 Small Business CRM Software Basic Information
9.11.2 Bitrix24 Small Business CRM Software Product Overview
9.11.3 Bitrix24 Small Business CRM Software Product Market Performance
9.11.4 Bitrix24 Business Overview
9.11.5 Bitrix24 Recent Developments
9.12 Accelo
9.12.1 Accelo Small Business CRM Software Basic Information
9.12.2 Accelo Small Business CRM Software Product Overview
9.12.3 Accelo Small Business CRM Software Product Market Performance
9.12.4 Accelo Business Overview
9.12.5 Accelo Recent Developments
10 Small Business CRM Software Regional Market Forecast
10.1 Global Small Business CRM Software Market Size Forecast
10.2 Global Small Business CRM Software Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe Small Business CRM Software Market Size Forecast by Country
10.2.3 Asia Pacific Small Business CRM Software Market Size Forecast by Region
10.2.4 South America Small Business CRM Software Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of Small Business CRM Software by Country
11 Forecast Market by Type and by Application (2025-2030)
11.1 Global Small Business CRM Software Market Forecast by Type (2025-2030)
11.2 Global Small Business CRM Software Market Forecast by Application (2025-2030)
12 Conclusion and Key Findings
List of Tables
Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. Small Business CRM Software Market Size Comparison by Region (M USD)
Table 5. Global Small Business CRM Software Revenue (M USD) by Company (2019-2024)
Table 6. Global Small Business CRM Software Revenue Share by Company (2019-2024)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Small Business CRM Software as of 2022)
Table 8. Company Small Business CRM Software Market Size Sites and Area Served
Table 9. Company Small Business CRM Software Product Type
Table 10. Global Small Business CRM Software Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of Small Business CRM Software
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. Small Business CRM Software Market Challenges
Table 18. Global Small Business CRM Software Market Size by Type (M USD)
Table 19. Global Small Business CRM Software Market Size (M USD) by Type (2019-2024)
Table 20. Global Small Business CRM Software Market Size Share by Type (2019-2024)
Table 21. Global Small Business CRM Software Market Size Growth Rate by Type (2019-2024)
Table 22. Global Small Business CRM Software Market Size by Application
Table 23. Global Small Business CRM Software Market Size by Application (2019-2024) & (M USD)
Table 24. Global Small Business CRM Software Market Share by Application (2019-2024)
Table 25. Global Small Business CRM Software Market Size Growth Rate by Application (2019-2024)
Table 26. Global Small Business CRM Software Market Size by Region (2019-2024) & (M USD)
Table 27. Global Small Business CRM Software Market Size Market Share by Region (2019-2024)
Table 28. North America Small Business CRM Software Market Size by Country (2019-2024) & (M USD)
Table 29. Europe Small Business CRM Software Market Size by Country (2019-2024) & (M USD)
Table 30. Asia Pacific Small Business CRM Software Market Size by Region (2019-2024) & (M USD)
Table 31. South America Small Business CRM Software Market Size by Country (2019-2024) & (M USD)
Table 32. Middle East and Africa Small Business CRM Software Market Size by Region (2019-2024) & (M USD)
Table 33. HubSpot Small Business CRM Software Basic Information
Table 34. HubSpot Small Business CRM Software Product Overview
Table 35. HubSpot Small Business CRM Software Revenue (M USD) and Gross Margin (2019-2024)
Table 36. HubSpot Small Business CRM Software SWOT Analysis
Table 37. HubSpot Business Overview
Table 38. HubSpot Recent Developments
Table 39. Zoho Small Business CRM Software Basic Information
Table 40. Zoho Small Business CRM Software Product Overview
Table 41. Zoho Small Business CRM Software Revenue (M USD) and Gross Margin (2019-2024)
Table 42. Zoho Small Business CRM Software SWOT Analysis
Table 43. Zoho Business Overview
Table 44. Zoho Recent Developments
Table 45. Agile Small Business CRM Software Basic Information
Table 46. Agile Small Business CRM Software Product Overview
Table 47. Agile Small Business CRM Software Revenue (M USD) and Gross Margin (2019-2024)
Table 48. Agile Small Business CRM Software SWOT Analysis
Table 49. Agile Business Overview
Table 50. Agile Recent Developments
Table 51. Nextiva Small Business CRM Software Basic Information
Table 52. Nextiva Small Business CRM Software Product Overview
Table 53. Nextiva Small Business CRM Software Revenue (M USD) and Gross Margin (2019-2024)
Table 54. Nextiva Business Overview
Table 55. Nextiva Recent Developments
Table 56. NetSuite Small Business CRM Software Basic Information
Table 57. NetSuite Small Business CRM Software Product Overview
Table 58. NetSuite Small Business CRM Software Revenue (M USD) and Gross Margin (2019-2024)
Table 59. NetSuite Business Overview
Table 60. NetSuite Recent Developments
Table 61. Thryv Small Business CRM Software Basic Information
Table 62. Thryv Small Business CRM Software Product Overview
Table 63. Thryv Small Business CRM Software Revenue (M USD) and Gross Margin (2019-2024)
Table 64. Thryv Business Overview
Table 65. Thryv Recent Developments
Table 66. Lucrativ Small Business CRM Software Basic Information
Table 67. Lucrativ Small Business CRM Software Product Overview
Table 68. Lucrativ Small Business CRM Software Revenue (M USD) and Gross Margin (2019-2024)
Table 69. Lucrativ Business Overview
Table 70. Lucrativ Recent Developments
Table 71. Claritysoft Small Business CRM Software Basic Information
Table 72. Claritysoft Small Business CRM Software Product Overview
Table 73. Claritysoft Small Business CRM Software Revenue (M USD) and Gross Margin (2019-2024)
Table 74. Claritysoft Business Overview
Table 75. Claritysoft Recent Developments
Table 76. Odoo Small Business CRM Software Basic Information
Table 77. Odoo Small Business CRM Software Product Overview
Table 78. Odoo Small Business CRM Software Revenue (M USD) and Gross Margin (2019-2024)
Table 79. Odoo Business Overview
Table 80. Odoo Recent Developments
Table 81. FreeAgent Small Business CRM Software Basic Information
Table 82. FreeAgent Small Business CRM Software Product Overview
Table 83. FreeAgent Small Business CRM Software Revenue (M USD) and Gross Margin (2019-2024)
Table 84. FreeAgent Business Overview
Table 85. FreeAgent Recent Developments
Table 86. Bitrix24 Small Business CRM Software Basic Information
Table 87. Bitrix24 Small Business CRM Software Product Overview
Table 88. Bitrix24 Small Business CRM Software Revenue (M USD) and Gross Margin (2019-2024)
Table 89. Bitrix24 Business Overview
Table 90. Bitrix24 Recent Developments
Table 91. Accelo Small Business CRM Software Basic Information
Table 92. Accelo Small Business CRM Software Product Overview
Table 93. Accelo Small Business CRM Software Revenue (M USD) and Gross Margin (2019-2024)
Table 94. Accelo Business Overview
Table 95. Accelo Recent Developments
Table 96. Global Small Business CRM Software Market Size Forecast by Region (2025-2030) & (M USD)
Table 97. North America Small Business CRM Software Market Size Forecast by Country (2025-2030) & (M USD)
Table 98. Europe Small Business CRM Software Market Size Forecast by Country (2025-2030) & (M USD)
Table 99. Asia Pacific Small Business CRM Software Market Size Forecast by Region (2025-2030) & (M USD)
Table 100. South America Small Business CRM Software Market Size Forecast by Country (2025-2030) & (M USD)
Table 101. Middle East and Africa Small Business CRM Software Market Size Forecast by Country (2025-2030) & (M USD)
Table 102. Global Small Business CRM Software Market Size Forecast by Type (2025-2030) & (M USD)
Table 103. Global Small Business CRM Software Market Size Forecast by Application (2025-2030) & (M USD)
List of Figures
Figure 1. Industrial Chain of Small Business CRM Software
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global Small Business CRM Software Market Size (M USD), 2019-2030
Figure 5. Global Small Business CRM Software Market Size (M USD) (2019-2030)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. Small Business CRM Software Market Size by Country (M USD)
Figure 10. Global Small Business CRM Software Revenue Share by Company in 2023
Figure 11. Small Business CRM Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by Small Business CRM Software Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global Small Business CRM Software Market Share by Type
Figure 15. Market Size Share of Small Business CRM Software by Type (2019-2024)
Figure 16. Market Size Market Share of Small Business CRM Software by Type in 2022
Figure 17. Global Small Business CRM Software Market Size Growth Rate by Type (2019-2024)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global Small Business CRM Software Market Share by Application
Figure 20. Global Small Business CRM Software Market Share by Application (2019-2024)
Figure 21. Global Small Business CRM Software Market Share by Application in 2022
Figure 22. Global Small Business CRM Software Market Size Growth Rate by Application (2019-2024)
Figure 23. Global Small Business CRM Software Market Size Market Share by Region (2019-2024)
Figure 24. North America Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 25. North America Small Business CRM Software Market Size Market Share by Country in 2023
Figure 26. U.S. Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 27. Canada Small Business CRM Software Market Size (M USD) and Growth Rate (2019-2024)
Figure 28. Mexico Small Business CRM Software Market Size (Units) and Growth Rate (2019-2024)
Figure 29. Europe Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 30. Europe Small Business CRM Software Market Size Market Share by Country in 2023
Figure 31. Germany Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 32. France Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 33. U.K. Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 34. Italy Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 35. Russia Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 36. Asia Pacific Small Business CRM Software Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific Small Business CRM Software Market Size Market Share by Region in 2023
Figure 38. China Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 39. Japan Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 40. South Korea Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 41. India Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 42. Southeast Asia Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 43. South America Small Business CRM Software Market Size and Growth Rate (M USD)
Figure 44. South America Small Business CRM Software Market Size Market Share by Country in 2023
Figure 45. Brazil Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 46. Argentina Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 47. Columbia Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 48. Middle East and Africa Small Business CRM Software Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa Small Business CRM Software Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 51. UAE Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 52. Egypt Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 53. Nigeria Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 54. South Africa Small Business CRM Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 55. Global Small Business CRM Software Market Size Forecast by Value (2019-2030) & (M USD)
Figure 56. Global Small Business CRM Software Market Share Forecast by Type (2025-2030)
Figure 57. Global Small Business CRM Software Market Share Forecast by Application (2025-2030)
Industry Market Size
