Customer Journey Mapping Software and Forecast Market
1 Introduction to Research & Analysis Reports
1.1 Customer Journey Mapping Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Journey Mapping Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Journey Mapping Software Overall Market Size
2.1 Global Customer Journey Mapping Software Market Size: 2022 VS 2030
2.2 Global Customer Journey Mapping Software Market Size, Prospects & Forecasts: 2018-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Journey Mapping Software Players in Global Market
3.2 Top Global Customer Journey Mapping Software Companies Ranked by Revenue
3.3 Global Customer Journey Mapping Software Revenue by Companies
3.4 Top 3 and Top 5 Customer Journey Mapping Software Companies in Global Market, by Revenue in 2022
3.5 Global Companies Customer Journey Mapping Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Journey Mapping Software Players in Global Market
3.6.1 List of Global Tier 1 Customer Journey Mapping Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Journey Mapping Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Customer Journey Mapping Software Market Size Markets, 2022 & 2030
4.1.2 Cloud Base
4.1.3 Web Based
4.2 By Type - Global Customer Journey Mapping Software Revenue & Forecasts
4.2.1 By Type - Global Customer Journey Mapping Software Revenue, 2018-2023
4.2.2 By Type - Global Customer Journey Mapping Software Revenue, 2024-2030
4.2.3 By Type - Global Customer Journey Mapping Software Revenue Market Share, 2018-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Journey Mapping Software Market Size, 2022 & 2030
5.1.2 Large Enterprises
5.1.3 SMEs
5.2 By Application - Global Customer Journey Mapping Software Revenue & Forecasts
5.2.1 By Application - Global Customer Journey Mapping Software Revenue, 2018-2023
5.2.2 By Application - Global Customer Journey Mapping Software Revenue, 2024-2030
5.2.3 By Application - Global Customer Journey Mapping Software Revenue Market Share, 2018-2030
6 Sights by Region
6.1 By Region - Global Customer Journey Mapping Software Market Size, 2022 & 2030
6.2 By Region - Global Customer Journey Mapping Software Revenue & Forecasts
6.2.1 By Region - Global Customer Journey Mapping Software Revenue, 2018-2023
6.2.2 By Region - Global Customer Journey Mapping Software Revenue, 2024-2030
6.2.3 By Region - Global Customer Journey Mapping Software Revenue Market Share, 2018-2030
6.3 North America
6.3.1 By Country - North America Customer Journey Mapping Software Revenue, 2018-2030
6.3.2 US Customer Journey Mapping Software Market Size, 2018-2030
6.3.3 Canada Customer Journey Mapping Software Market Size, 2018-2030
6.3.4 Mexico Customer Journey Mapping Software Market Size, 2018-2030
6.4 Europe
6.4.1 By Country - Europe Customer Journey Mapping Software Revenue, 2018-2030
6.4.2 Germany Customer Journey Mapping Software Market Size, 2018-2030
6.4.3 France Customer Journey Mapping Software Market Size, 2018-2030
6.4.4 U.K. Customer Journey Mapping Software Market Size, 2018-2030
6.4.5 Italy Customer Journey Mapping Software Market Size, 2018-2030
6.4.6 Russia Customer Journey Mapping Software Market Size, 2018-2030
6.4.7 Nordic Countries Customer Journey Mapping Software Market Size, 2018-2030
6.4.8 Benelux Customer Journey Mapping Software Market Size, 2018-2030
6.5 Asia
6.5.1 By Region - Asia Customer Journey Mapping Software Revenue, 2018-2030
6.5.2 China Customer Journey Mapping Software Market Size, 2018-2030
6.5.3 Japan Customer Journey Mapping Software Market Size, 2018-2030
6.5.4 South Korea Customer Journey Mapping Software Market Size, 2018-2030
6.5.5 Southeast Asia Customer Journey Mapping Software Market Size, 2018-2030
6.5.6 India Customer Journey Mapping Software Market Size, 2018-2030
6.6 South America
6.6.1 By Country - South America Customer Journey Mapping Software Revenue, 2018-2030
6.6.2 Brazil Customer Journey Mapping Software Market Size, 2018-2030
6.6.3 Argentina Customer Journey Mapping Software Market Size, 2018-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Journey Mapping Software Revenue, 2018-2030
6.7.2 Turkey Customer Journey Mapping Software Market Size, 2018-2030
6.7.3 Israel Customer Journey Mapping Software Market Size, 2018-2030
6.7.4 Saudi Arabia Customer Journey Mapping Software Market Size, 2018-2030
6.7.5 UAE Customer Journey Mapping Software Market Size, 2018-2030
7 Customer Journey Mapping Software Companies Profiles
7.1 WebEngage
7.1.1 WebEngage Company Summary
7.1.2 WebEngage Business Overview
7.1.3 WebEngage Customer Journey Mapping Software Major Product Offerings
7.1.4 WebEngage Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.1.5 WebEngage Key News & Latest Developments
7.2 Smaply Customer Experience Hub
7.2.1 Smaply Customer Experience Hub Company Summary
7.2.2 Smaply Customer Experience Hub Business Overview
7.2.3 Smaply Customer Experience Hub Customer Journey Mapping Software Major Product Offerings
7.2.4 Smaply Customer Experience Hub Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.2.5 Smaply Customer Experience Hub Key News & Latest Developments
7.3 UXPressia
7.3.1 UXPressia Company Summary
7.3.2 UXPressia Business Overview
7.3.3 UXPressia Customer Journey Mapping Software Major Product Offerings
7.3.4 UXPressia Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.3.5 UXPressia Key News & Latest Developments
7.4 Adobe
7.4.1 Adobe Company Summary
7.4.2 Adobe Business Overview
7.4.3 Adobe Customer Journey Mapping Software Major Product Offerings
7.4.4 Adobe Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.4.5 Adobe Key News & Latest Developments
7.5 Acquia
7.5.1 Acquia Company Summary
7.5.2 Acquia Business Overview
7.5.3 Acquia Customer Journey Mapping Software Major Product Offerings
7.5.4 Acquia Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.5.5 Acquia Key News & Latest Developments
7.6 CEMantica
7.6.1 CEMantica Company Summary
7.6.2 CEMantica Business Overview
7.6.3 CEMantica Customer Journey Mapping Software Major Product Offerings
7.6.4 CEMantica Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.6.5 CEMantica Key News & Latest Developments
7.7 CFN Insight
7.7.1 CFN Insight Company Summary
7.7.2 CFN Insight Business Overview
7.7.3 CFN Insight Customer Journey Mapping Software Major Product Offerings
7.7.4 CFN Insight Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.7.5 CFN Insight Key News & Latest Developments
7.8 CloudCherry
7.8.1 CloudCherry Company Summary
7.8.2 CloudCherry Business Overview
7.8.3 CloudCherry Customer Journey Mapping Software Major Product Offerings
7.8.4 CloudCherry Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.8.5 CloudCherry Key News & Latest Developments
7.9 Ecrion Engage
7.9.1 Ecrion Engage Company Summary
7.9.2 Ecrion Engage Business Overview
7.9.3 Ecrion Engage Customer Journey Mapping Software Major Product Offerings
7.9.4 Ecrion Engage Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.9.5 Ecrion Engage Key News & Latest Developments
7.10 Kitewheel
7.10.1 Kitewheel Company Summary
7.10.2 Kitewheel Business Overview
7.10.3 Kitewheel Customer Journey Mapping Software Major Product Offerings
7.10.4 Kitewheel Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.10.5 Kitewheel Key News & Latest Developments
7.11 TandemSeven
7.11.1 TandemSeven Company Summary
7.11.2 TandemSeven Business Overview
7.11.3 TandemSeven Customer Journey Mapping Software Major Product Offerings
7.11.4 TandemSeven Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.11.5 TandemSeven Key News & Latest Developments
7.12 Mapovate
7.12.1 Mapovate Company Summary
7.12.2 Mapovate Business Overview
7.12.3 Mapovate Customer Journey Mapping Software Major Product Offerings
7.12.4 Mapovate Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.12.5 Mapovate Key News & Latest Developments
7.13 Squeezely
7.13.1 Squeezely Company Summary
7.13.2 Squeezely Business Overview
7.13.3 Squeezely Customer Journey Mapping Software Major Product Offerings
7.13.4 Squeezely Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.13.5 Squeezely Key News & Latest Developments
7.14 SuiteCX
7.14.1 SuiteCX Company Summary
7.14.2 SuiteCX Business Overview
7.14.3 SuiteCX Customer Journey Mapping Software Major Product Offerings
7.14.4 SuiteCX Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.14.5 SuiteCX Key News & Latest Developments
7.15 Touchpoint
7.15.1 Touchpoint Company Summary
7.15.2 Touchpoint Business Overview
7.15.3 Touchpoint Customer Journey Mapping Software Major Product Offerings
7.15.4 Touchpoint Customer Journey Mapping Software Revenue in Global Market (2018-2023)
7.15.5 Touchpoint Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Customer Journey Mapping Software Market Opportunities & Trends in Global Market
Table 2. Customer Journey Mapping Software Market Drivers in Global Market
Table 3. Customer Journey Mapping Software Market Restraints in Global Market
Table 4. Key Players of Customer Journey Mapping Software in Global Market
Table 5. Top Customer Journey Mapping Software Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Customer Journey Mapping Software Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Customer Journey Mapping Software Revenue Share by Companies, 2018-2023
Table 8. Global Companies Customer Journey Mapping Software Product Type
Table 9. List of Global Tier 1 Customer Journey Mapping Software Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Journey Mapping Software Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Customer Journey Mapping Software Revenue, (US$, Mn), 2022 & 2030
Table 12. By Type - Customer Journey Mapping Software Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Customer Journey Mapping Software Revenue in Global (US$, Mn), 2024-2030
Table 14. By Application ? Global Customer Journey Mapping Software Revenue, (US$, Mn), 2022 & 2030
Table 15. By Application - Customer Journey Mapping Software Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Customer Journey Mapping Software Revenue in Global (US$, Mn), 2024-2030
Table 17. By Region ? Global Customer Journey Mapping Software Revenue, (US$, Mn), 2022 & 2030
Table 18. By Region - Global Customer Journey Mapping Software Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Customer Journey Mapping Software Revenue (US$, Mn), 2024-2030
Table 20. By Country - North America Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Customer Journey Mapping Software Revenue, (US$, Mn), 2024-2030
Table 22. By Country - Europe Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Customer Journey Mapping Software Revenue, (US$, Mn), 2024-2030
Table 24. By Region - Asia Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Customer Journey Mapping Software Revenue, (US$, Mn), 2024-2030
Table 26. By Country - South America Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Customer Journey Mapping Software Revenue, (US$, Mn), 2024-2030
Table 28. By Country - Middle East & Africa Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Customer Journey Mapping Software Revenue, (US$, Mn), 2024-2030
Table 30. WebEngage Company Summary
Table 31. WebEngage Customer Journey Mapping Software Product Offerings
Table 32. WebEngage Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 33. WebEngage Key News & Latest Developments
Table 34. Smaply Customer Experience Hub Company Summary
Table 35. Smaply Customer Experience Hub Customer Journey Mapping Software Product Offerings
Table 36. Smaply Customer Experience Hub Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 37. Smaply Customer Experience Hub Key News & Latest Developments
Table 38. UXPressia Company Summary
Table 39. UXPressia Customer Journey Mapping Software Product Offerings
Table 40. UXPressia Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 41. UXPressia Key News & Latest Developments
Table 42. Adobe Company Summary
Table 43. Adobe Customer Journey Mapping Software Product Offerings
Table 44. Adobe Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 45. Adobe Key News & Latest Developments
Table 46. Acquia Company Summary
Table 47. Acquia Customer Journey Mapping Software Product Offerings
Table 48. Acquia Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 49. Acquia Key News & Latest Developments
Table 50. CEMantica Company Summary
Table 51. CEMantica Customer Journey Mapping Software Product Offerings
Table 52. CEMantica Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 53. CEMantica Key News & Latest Developments
Table 54. CFN Insight Company Summary
Table 55. CFN Insight Customer Journey Mapping Software Product Offerings
Table 56. CFN Insight Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 57. CFN Insight Key News & Latest Developments
Table 58. CloudCherry Company Summary
Table 59. CloudCherry Customer Journey Mapping Software Product Offerings
Table 60. CloudCherry Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 61. CloudCherry Key News & Latest Developments
Table 62. Ecrion Engage Company Summary
Table 63. Ecrion Engage Customer Journey Mapping Software Product Offerings
Table 64. Ecrion Engage Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 65. Ecrion Engage Key News & Latest Developments
Table 66. Kitewheel Company Summary
Table 67. Kitewheel Customer Journey Mapping Software Product Offerings
Table 68. Kitewheel Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 69. Kitewheel Key News & Latest Developments
Table 70. TandemSeven Company Summary
Table 71. TandemSeven Customer Journey Mapping Software Product Offerings
Table 72. TandemSeven Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 73. TandemSeven Key News & Latest Developments
Table 74. Mapovate Company Summary
Table 75. Mapovate Customer Journey Mapping Software Product Offerings
Table 76. Mapovate Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 77. Mapovate Key News & Latest Developments
Table 78. Squeezely Company Summary
Table 79. Squeezely Customer Journey Mapping Software Product Offerings
Table 80. Squeezely Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 81. Squeezely Key News & Latest Developments
Table 82. SuiteCX Company Summary
Table 83. SuiteCX Customer Journey Mapping Software Product Offerings
Table 84. SuiteCX Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 85. SuiteCX Key News & Latest Developments
Table 86. Touchpoint Company Summary
Table 87. Touchpoint Customer Journey Mapping Software Product Offerings
Table 88. Touchpoint Customer Journey Mapping Software Revenue (US$, Mn) & (2018-2023)
Table 89. Touchpoint Key News & Latest Developments
List of Figures
Figure 1. Customer Journey Mapping Software Segment by Type in 2022
Figure 2. Customer Journey Mapping Software Segment by Application in 2022
Figure 3. Global Customer Journey Mapping Software Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Customer Journey Mapping Software Market Size: 2022 VS 2030 (US$, Mn)
Figure 6. Global Customer Journey Mapping Software Revenue, 2018-2030 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Journey Mapping Software Revenue in 2022
Figure 8. By Type - Global Customer Journey Mapping Software Revenue Market Share, 2018-2030
Figure 9. By Application - Global Customer Journey Mapping Software Revenue Market Share, 2018-2030
Figure 10. By Type - Global Customer Journey Mapping Software Revenue, (US$, Mn), 2022 & 2030
Figure 11. By Type - Global Customer Journey Mapping Software Revenue Market Share, 2018-2030
Figure 12. By Application - Global Customer Journey Mapping Software Revenue, (US$, Mn), 2022 & 2030
Figure 13. By Application - Global Customer Journey Mapping Software Revenue Market Share, 2018-2030
Figure 14. By Region - Global Customer Journey Mapping Software Revenue Market Share, 2018-2030
Figure 15. By Country - North America Customer Journey Mapping Software Revenue Market Share, 2018-2030
Figure 16. US Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 17. Canada Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 18. Mexico Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 19. By Country - Europe Customer Journey Mapping Software Revenue Market Share, 2018-2030
Figure 20. Germany Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 21. France Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 22. U.K. Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 23. Italy Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 24. Russia Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 25. Nordic Countries Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 26. Benelux Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 27. By Region - Asia Customer Journey Mapping Software Revenue Market Share, 2018-2030
Figure 28. China Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 29. Japan Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 30. South Korea Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 31. Southeast Asia Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 32. India Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 33. By Country - South America Customer Journey Mapping Software Revenue Market Share, 2018-2030
Figure 34. Brazil Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 35. Argentina Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 36. By Country - Middle East & Africa Customer Journey Mapping Software Revenue Market Share, 2018-2030
Figure 37. Turkey Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 38. Israel Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 39. Saudi Arabia Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 40. UAE Customer Journey Mapping Software Revenue, (US$, Mn), 2018-2030
Figure 41. WebEngage Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. Smaply Customer Experience Hub Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. UXPressia Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Adobe Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Acquia Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. CEMantica Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. CFN Insight Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. CloudCherry Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Ecrion Engage Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. Kitewheel Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. TandemSeven Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. Mapovate Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 53. Squeezely Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 54. SuiteCX Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 55. Touchpoint Customer Journey Mapping Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Industry Market Size
