Conversational AI Chatbot Market
Table of Contents
1 Research Methodology and Statistical Scope
1.1 Market Definition and Statistical Scope of Conversational AI Chatbot
1.2 Key Market Segments
1.2.1 Conversational AI Chatbot Segment by Type
1.2.2 Conversational AI Chatbot Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 Conversational AI Chatbot Market Overview
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 Conversational AI Chatbot Market Competitive Landscape
3.1 Global Conversational AI Chatbot Revenue Market Share by Company (2019-2024)
3.2 Conversational AI Chatbot Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Conversational AI Chatbot Market Size Sites, Area Served, Product Type
3.4 Conversational AI Chatbot Market Competitive Situation and Trends
3.4.1 Conversational AI Chatbot Market Concentration Rate
3.4.2 Global 5 and 10 Largest Conversational AI Chatbot Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 Conversational AI Chatbot Value Chain Analysis
4.1 Conversational AI Chatbot Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 The Development and Dynamics of Conversational AI Chatbot Market
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 Conversational AI Chatbot Market Segmentation by Type
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Conversational AI Chatbot Market Size Market Share by Type (2019-2024)
6.3 Global Conversational AI Chatbot Market Size Growth Rate by Type (2019-2024)
7 Conversational AI Chatbot Market Segmentation by Application
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Conversational AI Chatbot Market Size (M USD) by Application (2019-2024)
7.3 Global Conversational AI Chatbot Market Size Growth Rate by Application (2019-2024)
8 Conversational AI Chatbot Market Segmentation by Region
8.1 Global Conversational AI Chatbot Market Size by Region
8.1.1 Global Conversational AI Chatbot Market Size by Region
8.1.2 Global Conversational AI Chatbot Market Size Market Share by Region
8.2 North America
8.2.1 North America Conversational AI Chatbot Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe Conversational AI Chatbot Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific Conversational AI Chatbot Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America Conversational AI Chatbot Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa Conversational AI Chatbot Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 Key Companies Profile
9.1 IBM
9.1.1 IBM Conversational AI Chatbot Basic Information
9.1.2 IBM Conversational AI Chatbot Product Overview
9.1.3 IBM Conversational AI Chatbot Product Market Performance
9.1.4 IBM Conversational AI Chatbot SWOT Analysis
9.1.5 IBM Business Overview
9.1.6 IBM Recent Developments
9.2 [24]7.ai
9.2.1 [24]7.ai Conversational AI Chatbot Basic Information
9.2.2 [24]7.ai Conversational AI Chatbot Product Overview
9.2.3 [24]7.ai Conversational AI Chatbot Product Market Performance
9.2.4 IBM Conversational AI Chatbot SWOT Analysis
9.2.5 [24]7.ai Business Overview
9.2.6 [24]7.ai Recent Developments
9.3 Google
9.3.1 Google Conversational AI Chatbot Basic Information
9.3.2 Google Conversational AI Chatbot Product Overview
9.3.3 Google Conversational AI Chatbot Product Market Performance
9.3.4 IBM Conversational AI Chatbot SWOT Analysis
9.3.5 Google Business Overview
9.3.6 Google Recent Developments
9.4 Nuance Communications
9.4.1 Nuance Communications Conversational AI Chatbot Basic Information
9.4.2 Nuance Communications Conversational AI Chatbot Product Overview
9.4.3 Nuance Communications Conversational AI Chatbot Product Market Performance
9.4.4 Nuance Communications Business Overview
9.4.5 Nuance Communications Recent Developments
9.5 AWS
9.5.1 AWS Conversational AI Chatbot Basic Information
9.5.2 AWS Conversational AI Chatbot Product Overview
9.5.3 AWS Conversational AI Chatbot Product Market Performance
9.5.4 AWS Business Overview
9.5.5 AWS Recent Developments
9.6 LogMeIn
9.6.1 LogMeIn Conversational AI Chatbot Basic Information
9.6.2 LogMeIn Conversational AI Chatbot Product Overview
9.6.3 LogMeIn Conversational AI Chatbot Product Market Performance
9.6.4 LogMeIn Business Overview
9.6.5 LogMeIn Recent Developments
9.7 Inbenta
9.7.1 Inbenta Conversational AI Chatbot Basic Information
9.7.2 Inbenta Conversational AI Chatbot Product Overview
9.7.3 Inbenta Conversational AI Chatbot Product Market Performance
9.7.4 Inbenta Business Overview
9.7.5 Inbenta Recent Developments
9.8 Kore.ai
9.8.1 Kore.ai Conversational AI Chatbot Basic Information
9.8.2 Kore.ai Conversational AI Chatbot Product Overview
9.8.3 Kore.ai Conversational AI Chatbot Product Market Performance
9.8.4 Kore.ai Business Overview
9.8.5 Kore.ai Recent Developments
9.9 Gupshup
9.9.1 Gupshup Conversational AI Chatbot Basic Information
9.9.2 Gupshup Conversational AI Chatbot Product Overview
9.9.3 Gupshup Conversational AI Chatbot Product Market Performance
9.9.4 Gupshup Business Overview
9.9.5 Gupshup Recent Developments
9.10 AIVO
9.10.1 AIVO Conversational AI Chatbot Basic Information
9.10.2 AIVO Conversational AI Chatbot Product Overview
9.10.3 AIVO Conversational AI Chatbot Product Market Performance
9.10.4 AIVO Business Overview
9.10.5 AIVO Recent Developments
9.11 Yellow Messenger
9.11.1 Yellow Messenger Conversational AI Chatbot Basic Information
9.11.2 Yellow Messenger Conversational AI Chatbot Product Overview
9.11.3 Yellow Messenger Conversational AI Chatbot Product Market Performance
9.11.4 Yellow Messenger Business Overview
9.11.5 Yellow Messenger Recent Developments
9.12 CogniCor Technologies
9.12.1 CogniCor Technologies Conversational AI Chatbot Basic Information
9.12.2 CogniCor Technologies Conversational AI Chatbot Product Overview
9.12.3 CogniCor Technologies Conversational AI Chatbot Product Market Performance
9.12.4 CogniCor Technologies Business Overview
9.12.5 CogniCor Technologies Recent Developments
9.13 Passage AI
9.13.1 Passage AI Conversational AI Chatbot Basic Information
9.13.2 Passage AI Conversational AI Chatbot Product Overview
9.13.3 Passage AI Conversational AI Chatbot Product Market Performance
9.13.4 Passage AI Business Overview
9.13.5 Passage AI Recent Developments
9.14 Chatfuel
9.14.1 Chatfuel Conversational AI Chatbot Basic Information
9.14.2 Chatfuel Conversational AI Chatbot Product Overview
9.14.3 Chatfuel Conversational AI Chatbot Product Market Performance
9.14.4 Chatfuel Business Overview
9.14.5 Chatfuel Recent Developments
9.15 SmartBots.ai
9.15.1 SmartBots.ai Conversational AI Chatbot Basic Information
9.15.2 SmartBots.ai Conversational AI Chatbot Product Overview
9.15.3 SmartBots.ai Conversational AI Chatbot Product Market Performance
9.15.4 SmartBots.ai Business Overview
9.15.5 SmartBots.ai Recent Developments
10 Conversational AI Chatbot Regional Market Forecast
10.1 Global Conversational AI Chatbot Market Size Forecast
10.2 Global Conversational AI Chatbot Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe Conversational AI Chatbot Market Size Forecast by Country
10.2.3 Asia Pacific Conversational AI Chatbot Market Size Forecast by Region
10.2.4 South America Conversational AI Chatbot Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of Conversational AI Chatbot by Country
11 Forecast Market by Type and by Application (2025-2030)
11.1 Global Conversational AI Chatbot Market Forecast by Type (2025-2030)
11.2 Global Conversational AI Chatbot Market Forecast by Application (2025-2030)
12 Conclusion and Key Findings
List of Tables
Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. Conversational AI Chatbot Market Size Comparison by Region (M USD)
Table 5. Global Conversational AI Chatbot Revenue (M USD) by Company (2019-2024)
Table 6. Global Conversational AI Chatbot Revenue Share by Company (2019-2024)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI Chatbot as of 2022)
Table 8. Company Conversational AI Chatbot Market Size Sites and Area Served
Table 9. Company Conversational AI Chatbot Product Type
Table 10. Global Conversational AI Chatbot Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of Conversational AI Chatbot
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. Conversational AI Chatbot Market Challenges
Table 18. Global Conversational AI Chatbot Market Size by Type (M USD)
Table 19. Global Conversational AI Chatbot Market Size (M USD) by Type (2019-2024)
Table 20. Global Conversational AI Chatbot Market Size Share by Type (2019-2024)
Table 21. Global Conversational AI Chatbot Market Size Growth Rate by Type (2019-2024)
Table 22. Global Conversational AI Chatbot Market Size by Application
Table 23. Global Conversational AI Chatbot Market Size by Application (2019-2024) & (M USD)
Table 24. Global Conversational AI Chatbot Market Share by Application (2019-2024)
Table 25. Global Conversational AI Chatbot Market Size Growth Rate by Application (2019-2024)
Table 26. Global Conversational AI Chatbot Market Size by Region (2019-2024) & (M USD)
Table 27. Global Conversational AI Chatbot Market Size Market Share by Region (2019-2024)
Table 28. North America Conversational AI Chatbot Market Size by Country (2019-2024) & (M USD)
Table 29. Europe Conversational AI Chatbot Market Size by Country (2019-2024) & (M USD)
Table 30. Asia Pacific Conversational AI Chatbot Market Size by Region (2019-2024) & (M USD)
Table 31. South America Conversational AI Chatbot Market Size by Country (2019-2024) & (M USD)
Table 32. Middle East and Africa Conversational AI Chatbot Market Size by Region (2019-2024) & (M USD)
Table 33. IBM Conversational AI Chatbot Basic Information
Table 34. IBM Conversational AI Chatbot Product Overview
Table 35. IBM Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 36. IBM Conversational AI Chatbot SWOT Analysis
Table 37. IBM Business Overview
Table 38. IBM Recent Developments
Table 39. [24]7.ai Conversational AI Chatbot Basic Information
Table 40. [24]7.ai Conversational AI Chatbot Product Overview
Table 41. [24]7.ai Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 42. IBM Conversational AI Chatbot SWOT Analysis
Table 43. [24]7.ai Business Overview
Table 44. [24]7.ai Recent Developments
Table 45. Google Conversational AI Chatbot Basic Information
Table 46. Google Conversational AI Chatbot Product Overview
Table 47. Google Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 48. IBM Conversational AI Chatbot SWOT Analysis
Table 49. Google Business Overview
Table 50. Google Recent Developments
Table 51. Nuance Communications Conversational AI Chatbot Basic Information
Table 52. Nuance Communications Conversational AI Chatbot Product Overview
Table 53. Nuance Communications Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 54. Nuance Communications Business Overview
Table 55. Nuance Communications Recent Developments
Table 56. AWS Conversational AI Chatbot Basic Information
Table 57. AWS Conversational AI Chatbot Product Overview
Table 58. AWS Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 59. AWS Business Overview
Table 60. AWS Recent Developments
Table 61. LogMeIn Conversational AI Chatbot Basic Information
Table 62. LogMeIn Conversational AI Chatbot Product Overview
Table 63. LogMeIn Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 64. LogMeIn Business Overview
Table 65. LogMeIn Recent Developments
Table 66. Inbenta Conversational AI Chatbot Basic Information
Table 67. Inbenta Conversational AI Chatbot Product Overview
Table 68. Inbenta Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 69. Inbenta Business Overview
Table 70. Inbenta Recent Developments
Table 71. Kore.ai Conversational AI Chatbot Basic Information
Table 72. Kore.ai Conversational AI Chatbot Product Overview
Table 73. Kore.ai Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 74. Kore.ai Business Overview
Table 75. Kore.ai Recent Developments
Table 76. Gupshup Conversational AI Chatbot Basic Information
Table 77. Gupshup Conversational AI Chatbot Product Overview
Table 78. Gupshup Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 79. Gupshup Business Overview
Table 80. Gupshup Recent Developments
Table 81. AIVO Conversational AI Chatbot Basic Information
Table 82. AIVO Conversational AI Chatbot Product Overview
Table 83. AIVO Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 84. AIVO Business Overview
Table 85. AIVO Recent Developments
Table 86. Yellow Messenger Conversational AI Chatbot Basic Information
Table 87. Yellow Messenger Conversational AI Chatbot Product Overview
Table 88. Yellow Messenger Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 89. Yellow Messenger Business Overview
Table 90. Yellow Messenger Recent Developments
Table 91. CogniCor Technologies Conversational AI Chatbot Basic Information
Table 92. CogniCor Technologies Conversational AI Chatbot Product Overview
Table 93. CogniCor Technologies Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 94. CogniCor Technologies Business Overview
Table 95. CogniCor Technologies Recent Developments
Table 96. Passage AI Conversational AI Chatbot Basic Information
Table 97. Passage AI Conversational AI Chatbot Product Overview
Table 98. Passage AI Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 99. Passage AI Business Overview
Table 100. Passage AI Recent Developments
Table 101. Chatfuel Conversational AI Chatbot Basic Information
Table 102. Chatfuel Conversational AI Chatbot Product Overview
Table 103. Chatfuel Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 104. Chatfuel Business Overview
Table 105. Chatfuel Recent Developments
Table 106. SmartBots.ai Conversational AI Chatbot Basic Information
Table 107. SmartBots.ai Conversational AI Chatbot Product Overview
Table 108. SmartBots.ai Conversational AI Chatbot Revenue (M USD) and Gross Margin (2019-2024)
Table 109. SmartBots.ai Business Overview
Table 110. SmartBots.ai Recent Developments
Table 111. Global Conversational AI Chatbot Market Size Forecast by Region (2025-2030) & (M USD)
Table 112. North America Conversational AI Chatbot Market Size Forecast by Country (2025-2030) & (M USD)
Table 113. Europe Conversational AI Chatbot Market Size Forecast by Country (2025-2030) & (M USD)
Table 114. Asia Pacific Conversational AI Chatbot Market Size Forecast by Region (2025-2030) & (M USD)
Table 115. South America Conversational AI Chatbot Market Size Forecast by Country (2025-2030) & (M USD)
Table 116. Middle East and Africa Conversational AI Chatbot Market Size Forecast by Country (2025-2030) & (M USD)
Table 117. Global Conversational AI Chatbot Market Size Forecast by Type (2025-2030) & (M USD)
Table 118. Global Conversational AI Chatbot Market Size Forecast by Application (2025-2030) & (M USD)
List of Figures
Figure 1. Industrial Chain of Conversational AI Chatbot
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global Conversational AI Chatbot Market Size (M USD), 2019-2030
Figure 5. Global Conversational AI Chatbot Market Size (M USD) (2019-2030)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. Conversational AI Chatbot Market Size by Country (M USD)
Figure 10. Global Conversational AI Chatbot Revenue Share by Company in 2023
Figure 11. Conversational AI Chatbot Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by Conversational AI Chatbot Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global Conversational AI Chatbot Market Share by Type
Figure 15. Market Size Share of Conversational AI Chatbot by Type (2019-2024)
Figure 16. Market Size Market Share of Conversational AI Chatbot by Type in 2022
Figure 17. Global Conversational AI Chatbot Market Size Growth Rate by Type (2019-2024)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global Conversational AI Chatbot Market Share by Application
Figure 20. Global Conversational AI Chatbot Market Share by Application (2019-2024)
Figure 21. Global Conversational AI Chatbot Market Share by Application in 2022
Figure 22. Global Conversational AI Chatbot Market Size Growth Rate by Application (2019-2024)
Figure 23. Global Conversational AI Chatbot Market Size Market Share by Region (2019-2024)
Figure 24. North America Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 25. North America Conversational AI Chatbot Market Size Market Share by Country in 2023
Figure 26. U.S. Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 27. Canada Conversational AI Chatbot Market Size (M USD) and Growth Rate (2019-2024)
Figure 28. Mexico Conversational AI Chatbot Market Size (Units) and Growth Rate (2019-2024)
Figure 29. Europe Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 30. Europe Conversational AI Chatbot Market Size Market Share by Country in 2023
Figure 31. Germany Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 32. France Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 33. U.K. Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 34. Italy Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 35. Russia Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 36. Asia Pacific Conversational AI Chatbot Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific Conversational AI Chatbot Market Size Market Share by Region in 2023
Figure 38. China Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 39. Japan Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 40. South Korea Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 41. India Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 42. Southeast Asia Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 43. South America Conversational AI Chatbot Market Size and Growth Rate (M USD)
Figure 44. South America Conversational AI Chatbot Market Size Market Share by Country in 2023
Figure 45. Brazil Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 46. Argentina Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 47. Columbia Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 48. Middle East and Africa Conversational AI Chatbot Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa Conversational AI Chatbot Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 51. UAE Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 52. Egypt Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 53. Nigeria Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 54. South Africa Conversational AI Chatbot Market Size and Growth Rate (2019-2024) & (M USD)
Figure 55. Global Conversational AI Chatbot Market Size Forecast by Value (2019-2030) & (M USD)
Figure 56. Global Conversational AI Chatbot Market Share Forecast by Type (2025-2030)
Figure 57. Global Conversational AI Chatbot Market Share Forecast by Application (2025-2030)
Industry Market Size
