Conversational AI Market
Table of Contents
1 Research Methodology and Statistical Scope
1.1 Market Definition and Statistical Scope of Conversational AI
1.2 Key Market Segments
1.2.1 Conversational AI Segment by Type
1.2.2 Conversational AI Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 Conversational AI Market Overview
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 Conversational AI Market Competitive Landscape
3.1 Global Conversational AI Revenue Market Share by Company (2019-2024)
3.2 Conversational AI Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Conversational AI Market Size Sites, Area Served, Product Type
3.4 Conversational AI Market Competitive Situation and Trends
3.4.1 Conversational AI Market Concentration Rate
3.4.2 Global 5 and 10 Largest Conversational AI Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 Conversational AI Value Chain Analysis
4.1 Conversational AI Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 The Development and Dynamics of Conversational AI Market
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 Conversational AI Market Segmentation by Type
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Conversational AI Market Size Market Share by Type (2019-2024)
6.3 Global Conversational AI Market Size Growth Rate by Type (2019-2024)
7 Conversational AI Market Segmentation by Application
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Conversational AI Market Size (M USD) by Application (2019-2024)
7.3 Global Conversational AI Market Size Growth Rate by Application (2019-2024)
8 Conversational AI Market Segmentation by Region
8.1 Global Conversational AI Market Size by Region
8.1.1 Global Conversational AI Market Size by Region
8.1.2 Global Conversational AI Market Size Market Share by Region
8.2 North America
8.2.1 North America Conversational AI Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe Conversational AI Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific Conversational AI Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America Conversational AI Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa Conversational AI Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 Key Companies Profile
9.1 Google
9.1.1 Google Conversational AI Basic Information
9.1.2 Google Conversational AI Product Overview
9.1.3 Google Conversational AI Product Market Performance
9.1.4 Google Conversational AI SWOT Analysis
9.1.5 Google Business Overview
9.1.6 Google Recent Developments
9.2 Microsoft
9.2.1 Microsoft Conversational AI Basic Information
9.2.2 Microsoft Conversational AI Product Overview
9.2.3 Microsoft Conversational AI Product Market Performance
9.2.4 Google Conversational AI SWOT Analysis
9.2.5 Microsoft Business Overview
9.2.6 Microsoft Recent Developments
9.3 IBM
9.3.1 IBM Conversational AI Basic Information
9.3.2 IBM Conversational AI Product Overview
9.3.3 IBM Conversational AI Product Market Performance
9.3.4 Google Conversational AI SWOT Analysis
9.3.5 IBM Business Overview
9.3.6 IBM Recent Developments
9.4 AWS
9.4.1 AWS Conversational AI Basic Information
9.4.2 AWS Conversational AI Product Overview
9.4.3 AWS Conversational AI Product Market Performance
9.4.4 AWS Business Overview
9.4.5 AWS Recent Developments
9.5 Baidu
9.5.1 Baidu Conversational AI Basic Information
9.5.2 Baidu Conversational AI Product Overview
9.5.3 Baidu Conversational AI Product Market Performance
9.5.4 Baidu Business Overview
9.5.5 Baidu Recent Developments
9.6 Oracle
9.6.1 Oracle Conversational AI Basic Information
9.6.2 Oracle Conversational AI Product Overview
9.6.3 Oracle Conversational AI Product Market Performance
9.6.4 Oracle Business Overview
9.6.5 Oracle Recent Developments
9.7 SAP
9.7.1 SAP Conversational AI Basic Information
9.7.2 SAP Conversational AI Product Overview
9.7.3 SAP Conversational AI Product Market Performance
9.7.4 SAP Business Overview
9.7.5 SAP Recent Developments
9.8 Nuance
9.8.1 Nuance Conversational AI Basic Information
9.8.2 Nuance Conversational AI Product Overview
9.8.3 Nuance Conversational AI Product Market Performance
9.8.4 Nuance Business Overview
9.8.5 Nuance Recent Developments
9.9 Artificial Solutions
9.9.1 Artificial Solutions Conversational AI Basic Information
9.9.2 Artificial Solutions Conversational AI Product Overview
9.9.3 Artificial Solutions Conversational AI Product Market Performance
9.9.4 Artificial Solutions Business Overview
9.9.5 Artificial Solutions Recent Developments
9.10 Conversica
9.10.1 Conversica Conversational AI Basic Information
9.10.2 Conversica Conversational AI Product Overview
9.10.3 Conversica Conversational AI Product Market Performance
9.10.4 Conversica Business Overview
9.10.5 Conversica Recent Developments
9.11 Haptik
9.11.1 Haptik Conversational AI Basic Information
9.11.2 Haptik Conversational AI Product Overview
9.11.3 Haptik Conversational AI Product Market Performance
9.11.4 Haptik Business Overview
9.11.5 Haptik Recent Developments
9.12 Alibaba
9.12.1 Alibaba Conversational AI Basic Information
9.12.2 Alibaba Conversational AI Product Overview
9.12.3 Alibaba Conversational AI Product Market Performance
9.12.4 Alibaba Business Overview
9.12.5 Alibaba Recent Developments
9.13 Iflytek Co.,Ltd.
9.13.1 Iflytek Co.,Ltd. Conversational AI Basic Information
9.13.2 Iflytek Co.,Ltd. Conversational AI Product Overview
9.13.3 Iflytek Co.,Ltd. Conversational AI Product Market Performance
9.13.4 Iflytek Co.,Ltd. Business Overview
9.13.5 Iflytek Co.,Ltd. Recent Developments
10 Conversational AI Regional Market Forecast
10.1 Global Conversational AI Market Size Forecast
10.2 Global Conversational AI Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe Conversational AI Market Size Forecast by Country
10.2.3 Asia Pacific Conversational AI Market Size Forecast by Region
10.2.4 South America Conversational AI Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of Conversational AI by Country
11 Forecast Market by Type and by Application (2025-2030)
11.1 Global Conversational AI Market Forecast by Type (2025-2030)
11.2 Global Conversational AI Market Forecast by Application (2025-2030)
12 Conclusion and Key Findings
List of Tables
Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. Conversational AI Market Size Comparison by Region (M USD)
Table 5. Global Conversational AI Revenue (M USD) by Company (2019-2024)
Table 6. Global Conversational AI Revenue Share by Company (2019-2024)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI as of 2022)
Table 8. Company Conversational AI Market Size Sites and Area Served
Table 9. Company Conversational AI Product Type
Table 10. Global Conversational AI Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of Conversational AI
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. Conversational AI Market Challenges
Table 18. Global Conversational AI Market Size by Type (M USD)
Table 19. Global Conversational AI Market Size (M USD) by Type (2019-2024)
Table 20. Global Conversational AI Market Size Share by Type (2019-2024)
Table 21. Global Conversational AI Market Size Growth Rate by Type (2019-2024)
Table 22. Global Conversational AI Market Size by Application
Table 23. Global Conversational AI Market Size by Application (2019-2024) & (M USD)
Table 24. Global Conversational AI Market Share by Application (2019-2024)
Table 25. Global Conversational AI Market Size Growth Rate by Application (2019-2024)
Table 26. Global Conversational AI Market Size by Region (2019-2024) & (M USD)
Table 27. Global Conversational AI Market Size Market Share by Region (2019-2024)
Table 28. North America Conversational AI Market Size by Country (2019-2024) & (M USD)
Table 29. Europe Conversational AI Market Size by Country (2019-2024) & (M USD)
Table 30. Asia Pacific Conversational AI Market Size by Region (2019-2024) & (M USD)
Table 31. South America Conversational AI Market Size by Country (2019-2024) & (M USD)
Table 32. Middle East and Africa Conversational AI Market Size by Region (2019-2024) & (M USD)
Table 33. Google Conversational AI Basic Information
Table 34. Google Conversational AI Product Overview
Table 35. Google Conversational AI Revenue (M USD) and Gross Margin (2019-2024)
Table 36. Google Conversational AI SWOT Analysis
Table 37. Google Business Overview
Table 38. Google Recent Developments
Table 39. Microsoft Conversational AI Basic Information
Table 40. Microsoft Conversational AI Product Overview
Table 41. Microsoft Conversational AI Revenue (M USD) and Gross Margin (2019-2024)
Table 42. Google Conversational AI SWOT Analysis
Table 43. Microsoft Business Overview
Table 44. Microsoft Recent Developments
Table 45. IBM Conversational AI Basic Information
Table 46. IBM Conversational AI Product Overview
Table 47. IBM Conversational AI Revenue (M USD) and Gross Margin (2019-2024)
Table 48. Google Conversational AI SWOT Analysis
Table 49. IBM Business Overview
Table 50. IBM Recent Developments
Table 51. AWS Conversational AI Basic Information
Table 52. AWS Conversational AI Product Overview
Table 53. AWS Conversational AI Revenue (M USD) and Gross Margin (2019-2024)
Table 54. AWS Business Overview
Table 55. AWS Recent Developments
Table 56. Baidu Conversational AI Basic Information
Table 57. Baidu Conversational AI Product Overview
Table 58. Baidu Conversational AI Revenue (M USD) and Gross Margin (2019-2024)
Table 59. Baidu Business Overview
Table 60. Baidu Recent Developments
Table 61. Oracle Conversational AI Basic Information
Table 62. Oracle Conversational AI Product Overview
Table 63. Oracle Conversational AI Revenue (M USD) and Gross Margin (2019-2024)
Table 64. Oracle Business Overview
Table 65. Oracle Recent Developments
Table 66. SAP Conversational AI Basic Information
Table 67. SAP Conversational AI Product Overview
Table 68. SAP Conversational AI Revenue (M USD) and Gross Margin (2019-2024)
Table 69. SAP Business Overview
Table 70. SAP Recent Developments
Table 71. Nuance Conversational AI Basic Information
Table 72. Nuance Conversational AI Product Overview
Table 73. Nuance Conversational AI Revenue (M USD) and Gross Margin (2019-2024)
Table 74. Nuance Business Overview
Table 75. Nuance Recent Developments
Table 76. Artificial Solutions Conversational AI Basic Information
Table 77. Artificial Solutions Conversational AI Product Overview
Table 78. Artificial Solutions Conversational AI Revenue (M USD) and Gross Margin (2019-2024)
Table 79. Artificial Solutions Business Overview
Table 80. Artificial Solutions Recent Developments
Table 81. Conversica Conversational AI Basic Information
Table 82. Conversica Conversational AI Product Overview
Table 83. Conversica Conversational AI Revenue (M USD) and Gross Margin (2019-2024)
Table 84. Conversica Business Overview
Table 85. Conversica Recent Developments
Table 86. Haptik Conversational AI Basic Information
Table 87. Haptik Conversational AI Product Overview
Table 88. Haptik Conversational AI Revenue (M USD) and Gross Margin (2019-2024)
Table 89. Haptik Business Overview
Table 90. Haptik Recent Developments
Table 91. Alibaba Conversational AI Basic Information
Table 92. Alibaba Conversational AI Product Overview
Table 93. Alibaba Conversational AI Revenue (M USD) and Gross Margin (2019-2024)
Table 94. Alibaba Business Overview
Table 95. Alibaba Recent Developments
Table 96. Iflytek Co.,Ltd. Conversational AI Basic Information
Table 97. Iflytek Co.,Ltd. Conversational AI Product Overview
Table 98. Iflytek Co.,Ltd. Conversational AI Revenue (M USD) and Gross Margin (2019-2024)
Table 99. Iflytek Co.,Ltd. Business Overview
Table 100. Iflytek Co.,Ltd. Recent Developments
Table 101. Global Conversational AI Market Size Forecast by Region (2025-2030) & (M USD)
Table 102. North America Conversational AI Market Size Forecast by Country (2025-2030) & (M USD)
Table 103. Europe Conversational AI Market Size Forecast by Country (2025-2030) & (M USD)
Table 104. Asia Pacific Conversational AI Market Size Forecast by Region (2025-2030) & (M USD)
Table 105. South America Conversational AI Market Size Forecast by Country (2025-2030) & (M USD)
Table 106. Middle East and Africa Conversational AI Market Size Forecast by Country (2025-2030) & (M USD)
Table 107. Global Conversational AI Market Size Forecast by Type (2025-2030) & (M USD)
Table 108. Global Conversational AI Market Size Forecast by Application (2025-2030) & (M USD)
List of Figures
Figure 1. Industrial Chain of Conversational AI
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global Conversational AI Market Size (M USD), 2019-2030
Figure 5. Global Conversational AI Market Size (M USD) (2019-2030)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. Conversational AI Market Size by Country (M USD)
Figure 10. Global Conversational AI Revenue Share by Company in 2023
Figure 11. Conversational AI Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by Conversational AI Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global Conversational AI Market Share by Type
Figure 15. Market Size Share of Conversational AI by Type (2019-2024)
Figure 16. Market Size Market Share of Conversational AI by Type in 2022
Figure 17. Global Conversational AI Market Size Growth Rate by Type (2019-2024)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global Conversational AI Market Share by Application
Figure 20. Global Conversational AI Market Share by Application (2019-2024)
Figure 21. Global Conversational AI Market Share by Application in 2022
Figure 22. Global Conversational AI Market Size Growth Rate by Application (2019-2024)
Figure 23. Global Conversational AI Market Size Market Share by Region (2019-2024)
Figure 24. North America Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 25. North America Conversational AI Market Size Market Share by Country in 2023
Figure 26. U.S. Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 27. Canada Conversational AI Market Size (M USD) and Growth Rate (2019-2024)
Figure 28. Mexico Conversational AI Market Size (Units) and Growth Rate (2019-2024)
Figure 29. Europe Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 30. Europe Conversational AI Market Size Market Share by Country in 2023
Figure 31. Germany Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 32. France Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 33. U.K. Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 34. Italy Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 35. Russia Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 36. Asia Pacific Conversational AI Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific Conversational AI Market Size Market Share by Region in 2023
Figure 38. China Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 39. Japan Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 40. South Korea Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 41. India Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 42. Southeast Asia Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 43. South America Conversational AI Market Size and Growth Rate (M USD)
Figure 44. South America Conversational AI Market Size Market Share by Country in 2023
Figure 45. Brazil Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 46. Argentina Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 47. Columbia Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 48. Middle East and Africa Conversational AI Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa Conversational AI Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 51. UAE Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 52. Egypt Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 53. Nigeria Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 54. South Africa Conversational AI Market Size and Growth Rate (2019-2024) & (M USD)
Figure 55. Global Conversational AI Market Size Forecast by Value (2019-2030) & (M USD)
Figure 56. Global Conversational AI Market Share Forecast by Type (2025-2030)
Figure 57. Global Conversational AI Market Share Forecast by Application (2025-2030)
Industry Market Size
