Business Process Outsourcing Services and Forecast Market
1 Introduction to Research & Analysis Reports
1.1 Business Process Outsourcing (BPO) Services Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Business Process Outsourcing (BPO) Services Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Business Process Outsourcing (BPO) Services Overall Market Size
2.1 Global Business Process Outsourcing (BPO) Services Market Size: 2022 VS 2030
2.2 Global Business Process Outsourcing (BPO) Services Market Size, Prospects & Forecasts: 2018-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Business Process Outsourcing (BPO) Services Players in Global Market
3.2 Top Global Business Process Outsourcing (BPO) Services Companies Ranked by Revenue
3.3 Global Business Process Outsourcing (BPO) Services Revenue by Companies
3.4 Top 3 and Top 5 Business Process Outsourcing (BPO) Services Companies in Global Market, by Revenue in 2022
3.5 Global Companies Business Process Outsourcing (BPO) Services Product Type
3.6 Tier 1, Tier 2 and Tier 3 Business Process Outsourcing (BPO) Services Players in Global Market
3.6.1 List of Global Tier 1 Business Process Outsourcing (BPO) Services Companies
3.6.2 List of Global Tier 2 and Tier 3 Business Process Outsourcing (BPO) Services Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Business Process Outsourcing (BPO) Services Market Size Markets, 2022 & 2030
4.1.2 Customer Services
4.1.3 Finance and Accounting
4.1.4 Human Resources
4.1.5 Procurement
4.1.6 KPO
4.1.7 Others
4.2 By Type - Global Business Process Outsourcing (BPO) Services Revenue & Forecasts
4.2.1 By Type - Global Business Process Outsourcing (BPO) Services Revenue, 2018-2023
4.2.2 By Type - Global Business Process Outsourcing (BPO) Services Revenue, 2024-2030
4.2.3 By Type - Global Business Process Outsourcing (BPO) Services Revenue Market Share, 2018-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Business Process Outsourcing (BPO) Services Market Size, 2022 & 2030
5.1.2 BFSI
5.1.3 Manufacturing
5.1.4 Healthcare
5.1.5 Retail
5.1.6 IT and Telecommunication
5.1.7 Others
5.2 By Application - Global Business Process Outsourcing (BPO) Services Revenue & Forecasts
5.2.1 By Application - Global Business Process Outsourcing (BPO) Services Revenue, 2018-2023
5.2.2 By Application - Global Business Process Outsourcing (BPO) Services Revenue, 2024-2030
5.2.3 By Application - Global Business Process Outsourcing (BPO) Services Revenue Market Share, 2018-2030
6 Sights by Region
6.1 By Region - Global Business Process Outsourcing (BPO) Services Market Size, 2022 & 2030
6.2 By Region - Global Business Process Outsourcing (BPO) Services Revenue & Forecasts
6.2.1 By Region - Global Business Process Outsourcing (BPO) Services Revenue, 2018-2023
6.2.2 By Region - Global Business Process Outsourcing (BPO) Services Revenue, 2024-2030
6.2.3 By Region - Global Business Process Outsourcing (BPO) Services Revenue Market Share, 2018-2030
6.3 North America
6.3.1 By Country - North America Business Process Outsourcing (BPO) Services Revenue, 2018-2030
6.3.2 US Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.3.3 Canada Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.3.4 Mexico Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.4 Europe
6.4.1 By Country - Europe Business Process Outsourcing (BPO) Services Revenue, 2018-2030
6.4.2 Germany Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.4.3 France Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.4.4 U.K. Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.4.5 Italy Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.4.6 Russia Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.4.7 Nordic Countries Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.4.8 Benelux Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.5 Asia
6.5.1 By Region - Asia Business Process Outsourcing (BPO) Services Revenue, 2018-2030
6.5.2 China Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.5.3 Japan Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.5.4 South Korea Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.5.5 Southeast Asia Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.5.6 India Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.6 South America
6.6.1 By Country - South America Business Process Outsourcing (BPO) Services Revenue, 2018-2030
6.6.2 Brazil Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.6.3 Argentina Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Business Process Outsourcing (BPO) Services Revenue, 2018-2030
6.7.2 Turkey Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.7.3 Israel Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.7.4 Saudi Arabia Business Process Outsourcing (BPO) Services Market Size, 2018-2030
6.7.5 UAE Business Process Outsourcing (BPO) Services Market Size, 2018-2030
7 Business Process Outsourcing (BPO) Services Companies Profiles
7.1 IBM Corporation (U.S.)
7.1.1 IBM Corporation (U.S.) Company Summary
7.1.2 IBM Corporation (U.S.) Business Overview
7.1.3 IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Major Product Offerings
7.1.4 IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue in Global Market (2018-2023)
7.1.5 IBM Corporation (U.S.) Key News & Latest Developments
7.2 Syntel Inc. (U.S.)
7.2.1 Syntel Inc. (U.S.) Company Summary
7.2.2 Syntel Inc. (U.S.) Business Overview
7.2.3 Syntel Inc. (U.S.) Business Process Outsourcing (BPO) Services Major Product Offerings
7.2.4 Syntel Inc. (U.S.) Business Process Outsourcing (BPO) Services Revenue in Global Market (2018-2023)
7.2.5 Syntel Inc. (U.S.) Key News & Latest Developments
7.3 Xerox Corporation (U.S.)
7.3.1 Xerox Corporation (U.S.) Company Summary
7.3.2 Xerox Corporation (U.S.) Business Overview
7.3.3 Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Major Product Offerings
7.3.4 Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue in Global Market (2018-2023)
7.3.5 Xerox Corporation (U.S.) Key News & Latest Developments
7.4 Infosys BPO Ltd. (India)
7.4.1 Infosys BPO Ltd. (India) Company Summary
7.4.2 Infosys BPO Ltd. (India) Business Overview
7.4.3 Infosys BPO Ltd. (India) Business Process Outsourcing (BPO) Services Major Product Offerings
7.4.4 Infosys BPO Ltd. (India) Business Process Outsourcing (BPO) Services Revenue in Global Market (2018-2023)
7.4.5 Infosys BPO Ltd. (India) Key News & Latest Developments
7.5 ADP LLC. (U.S.)
7.5.1 ADP LLC. (U.S.) Company Summary
7.5.2 ADP LLC. (U.S.) Business Overview
7.5.3 ADP LLC. (U.S.) Business Process Outsourcing (BPO) Services Major Product Offerings
7.5.4 ADP LLC. (U.S.) Business Process Outsourcing (BPO) Services Revenue in Global Market (2018-2023)
7.5.5 ADP LLC. (U.S.) Key News & Latest Developments
7.6 Accenture PLC (Ireland)
7.6.1 Accenture PLC (Ireland) Company Summary
7.6.2 Accenture PLC (Ireland) Business Overview
7.6.3 Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Major Product Offerings
7.6.4 Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Revenue in Global Market (2018-2023)
7.6.5 Accenture PLC (Ireland) Key News & Latest Developments
7.7 Aon Hewitt (U.S.)
7.7.1 Aon Hewitt (U.S.) Company Summary
7.7.2 Aon Hewitt (U.S.) Business Overview
7.7.3 Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Major Product Offerings
7.7.4 Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Revenue in Global Market (2018-2023)
7.7.5 Aon Hewitt (U.S.) Key News & Latest Developments
7.8 Tata Consultancy Services Limited (India)
7.8.1 Tata Consultancy Services Limited (India) Company Summary
7.8.2 Tata Consultancy Services Limited (India) Business Overview
7.8.3 Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Major Product Offerings
7.8.4 Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Revenue in Global Market (2018-2023)
7.8.5 Tata Consultancy Services Limited (India) Key News & Latest Developments
7.9 Capgemini (France)
7.9.1 Capgemini (France) Company Summary
7.9.2 Capgemini (France) Business Overview
7.9.3 Capgemini (France) Business Process Outsourcing (BPO) Services Major Product Offerings
7.9.4 Capgemini (France) Business Process Outsourcing (BPO) Services Revenue in Global Market (2018-2023)
7.9.5 Capgemini (France) Key News & Latest Developments
7.10 Wipro Limited (India)
7.10.1 Wipro Limited (India) Company Summary
7.10.2 Wipro Limited (India) Business Overview
7.10.3 Wipro Limited (India) Business Process Outsourcing (BPO) Services Major Product Offerings
7.10.4 Wipro Limited (India) Business Process Outsourcing (BPO) Services Revenue in Global Market (2018-2023)
7.10.5 Wipro Limited (India) Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Business Process Outsourcing (BPO) Services Market Opportunities & Trends in Global Market
Table 2. Business Process Outsourcing (BPO) Services Market Drivers in Global Market
Table 3. Business Process Outsourcing (BPO) Services Market Restraints in Global Market
Table 4. Key Players of Business Process Outsourcing (BPO) Services in Global Market
Table 5. Top Business Process Outsourcing (BPO) Services Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Business Process Outsourcing (BPO) Services Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Business Process Outsourcing (BPO) Services Revenue Share by Companies, 2018-2023
Table 8. Global Companies Business Process Outsourcing (BPO) Services Product Type
Table 9. List of Global Tier 1 Business Process Outsourcing (BPO) Services Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Business Process Outsourcing (BPO) Services Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2022 & 2030
Table 12. By Type - Business Process Outsourcing (BPO) Services Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Business Process Outsourcing (BPO) Services Revenue in Global (US$, Mn), 2024-2030
Table 14. By Application ? Global Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2022 & 2030
Table 15. By Application - Business Process Outsourcing (BPO) Services Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Business Process Outsourcing (BPO) Services Revenue in Global (US$, Mn), 2024-2030
Table 17. By Region ? Global Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2022 & 2030
Table 18. By Region - Global Business Process Outsourcing (BPO) Services Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Business Process Outsourcing (BPO) Services Revenue (US$, Mn), 2024-2030
Table 20. By Country - North America Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2024-2030
Table 22. By Country - Europe Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2024-2030
Table 24. By Region - Asia Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2024-2030
Table 26. By Country - South America Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2024-2030
Table 28. By Country - Middle East & Africa Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2024-2030
Table 30. IBM Corporation (U.S.) Company Summary
Table 31. IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Product Offerings
Table 32. IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue (US$, Mn) & (2018-2023)
Table 33. IBM Corporation (U.S.) Key News & Latest Developments
Table 34. Syntel Inc. (U.S.) Company Summary
Table 35. Syntel Inc. (U.S.) Business Process Outsourcing (BPO) Services Product Offerings
Table 36. Syntel Inc. (U.S.) Business Process Outsourcing (BPO) Services Revenue (US$, Mn) & (2018-2023)
Table 37. Syntel Inc. (U.S.) Key News & Latest Developments
Table 38. Xerox Corporation (U.S.) Company Summary
Table 39. Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Product Offerings
Table 40. Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue (US$, Mn) & (2018-2023)
Table 41. Xerox Corporation (U.S.) Key News & Latest Developments
Table 42. Infosys BPO Ltd. (India) Company Summary
Table 43. Infosys BPO Ltd. (India) Business Process Outsourcing (BPO) Services Product Offerings
Table 44. Infosys BPO Ltd. (India) Business Process Outsourcing (BPO) Services Revenue (US$, Mn) & (2018-2023)
Table 45. Infosys BPO Ltd. (India) Key News & Latest Developments
Table 46. ADP LLC. (U.S.) Company Summary
Table 47. ADP LLC. (U.S.) Business Process Outsourcing (BPO) Services Product Offerings
Table 48. ADP LLC. (U.S.) Business Process Outsourcing (BPO) Services Revenue (US$, Mn) & (2018-2023)
Table 49. ADP LLC. (U.S.) Key News & Latest Developments
Table 50. Accenture PLC (Ireland) Company Summary
Table 51. Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Product Offerings
Table 52. Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Revenue (US$, Mn) & (2018-2023)
Table 53. Accenture PLC (Ireland) Key News & Latest Developments
Table 54. Aon Hewitt (U.S.) Company Summary
Table 55. Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Product Offerings
Table 56. Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Revenue (US$, Mn) & (2018-2023)
Table 57. Aon Hewitt (U.S.) Key News & Latest Developments
Table 58. Tata Consultancy Services Limited (India) Company Summary
Table 59. Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Product Offerings
Table 60. Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Revenue (US$, Mn) & (2018-2023)
Table 61. Tata Consultancy Services Limited (India) Key News & Latest Developments
Table 62. Capgemini (France) Company Summary
Table 63. Capgemini (France) Business Process Outsourcing (BPO) Services Product Offerings
Table 64. Capgemini (France) Business Process Outsourcing (BPO) Services Revenue (US$, Mn) & (2018-2023)
Table 65. Capgemini (France) Key News & Latest Developments
Table 66. Wipro Limited (India) Company Summary
Table 67. Wipro Limited (India) Business Process Outsourcing (BPO) Services Product Offerings
Table 68. Wipro Limited (India) Business Process Outsourcing (BPO) Services Revenue (US$, Mn) & (2018-2023)
Table 69. Wipro Limited (India) Key News & Latest Developments
List of Figures
Figure 1. Business Process Outsourcing (BPO) Services Segment by Type in 2022
Figure 2. Business Process Outsourcing (BPO) Services Segment by Application in 2022
Figure 3. Global Business Process Outsourcing (BPO) Services Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Business Process Outsourcing (BPO) Services Market Size: 2022 VS 2030 (US$, Mn)
Figure 6. Global Business Process Outsourcing (BPO) Services Revenue, 2018-2030 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Business Process Outsourcing (BPO) Services Revenue in 2022
Figure 8. By Type - Global Business Process Outsourcing (BPO) Services Revenue Market Share, 2018-2030
Figure 9. By Application - Global Business Process Outsourcing (BPO) Services Revenue Market Share, 2018-2030
Figure 10. By Type - Global Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2022 & 2030
Figure 11. By Type - Global Business Process Outsourcing (BPO) Services Revenue Market Share, 2018-2030
Figure 12. By Application - Global Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2022 & 2030
Figure 13. By Application - Global Business Process Outsourcing (BPO) Services Revenue Market Share, 2018-2030
Figure 14. By Region - Global Business Process Outsourcing (BPO) Services Revenue Market Share, 2018-2030
Figure 15. By Country - North America Business Process Outsourcing (BPO) Services Revenue Market Share, 2018-2030
Figure 16. US Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 17. Canada Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 18. Mexico Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 19. By Country - Europe Business Process Outsourcing (BPO) Services Revenue Market Share, 2018-2030
Figure 20. Germany Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 21. France Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 22. U.K. Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 23. Italy Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 24. Russia Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 25. Nordic Countries Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 26. Benelux Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 27. By Region - Asia Business Process Outsourcing (BPO) Services Revenue Market Share, 2018-2030
Figure 28. China Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 29. Japan Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 30. South Korea Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 31. Southeast Asia Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 32. India Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 33. By Country - South America Business Process Outsourcing (BPO) Services Revenue Market Share, 2018-2030
Figure 34. Brazil Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 35. Argentina Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 36. By Country - Middle East & Africa Business Process Outsourcing (BPO) Services Revenue Market Share, 2018-2030
Figure 37. Turkey Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 38. Israel Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 39. Saudi Arabia Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 40. UAE Business Process Outsourcing (BPO) Services Revenue, (US$, Mn), 2018-2030
Figure 41. IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. Syntel Inc. (U.S.) Business Process Outsourcing (BPO) Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Infosys BPO Ltd. (India) Business Process Outsourcing (BPO) Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. ADP LLC. (U.S.) Business Process Outsourcing (BPO) Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Capgemini (France) Business Process Outsourcing (BPO) Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. Wipro Limited (India) Business Process Outsourcing (BPO) Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Industry Market Size
