Mobile CRM Market

A mobile customer relationship management is an application that enables to keep track of customer relationship management activities via mobile devices such as smartphones and tablets. The idea behind mobile CRM is to gather all data regarding clients on mobile using CRM apps within the organization to give an integrated and complete view of each customer. It offers better customer service as it satisfies and anticipates customer due to complete and up-to-date customer database on mobile. The benefit of mobile CRM is it helps in increasing work capacity as its strategy optimizes all the process related to customer relationship management. Mobile CRM aids in improving overall sales performance and growth in productivity due to social and mobile enabled CRM.
Mobile CRM Market contains market size and forecasts of Mobile CRM in Global, including the following market information:
Global Mobile CRM Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Mobile CRM market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
On-premise Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Mobile CRM include Salesforce.com, Zoho, IBM, Microsoft, Oracle, SAP SE, Sybase, Kony Solutions and Resco.net, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Mobile CRM companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Mobile CRM Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Mobile CRM Market Segment Percentages, by Type, 2021 (%)
On-premise
Cloud
Global Mobile CRM Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Mobile CRM Market Segment Percentages, by Application, 2021 (%)
BFSI
Government
Retail
Healthcare
Manufacturing
Other
Global Mobile CRM Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Mobile CRM Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Mobile CRM revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Mobile CRM revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Salesforce.com
Zoho
IBM
Microsoft
Oracle
SAP SE
Sybase
Kony Solutions
Resco.net
Software AG
Repsly, Inc