IT Service Management Software Market

IT Service Management (ITSM) is a process-based practice that mainly deliver satisfactory service to the end user customer. It is intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.
IT Service Management Software Market contains market size and forecasts of IT Service Management (ITSM) Software in Global, including the following market information:
Global IT Service Management (ITSM) Software Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global IT Service Management (ITSM) Software market was valued at 2975.6 million in 2021 and is projected to reach US$ 5338.6 million by 2028, at a CAGR of 8.7% during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Cloud-Based Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of IT Service Management (ITSM) Software include ServiceNow, Atlassian, Ivanti (HEAT Software), IBM, CA Technologies, BMC Software, ASG Software, Axios Systems and SAP, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the IT Service Management (ITSM) Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global IT Service Management (ITSM) Software Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global IT Service Management (ITSM) Software Market Segment Percentages, by Type, 2021 (%)
Cloud-Based
On-Premises
Global IT Service Management (ITSM) Software Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global IT Service Management (ITSM) Software Market Segment Percentages, by Application, 2021 (%)
SMEs
Large Enterprises
Global IT Service Management (ITSM) Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global IT Service Management (ITSM) Software Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies IT Service Management (ITSM) Software revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies IT Service Management (ITSM) Software revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
ServiceNow
Atlassian
Ivanti (HEAT Software)
IBM
CA Technologies
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo Software
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask