Helpdesk outsourcing is the process of the business engaging resources outside the to manage customer service and technical assistance support for their customers. Outsourcing helps the organization to decrease the operational cost and to reach maximum end users.
Helpdesk Outsourcing Market contains market size and forecasts of Helpdesk Outsourcing in Global, including the following market information:
- Global Helpdesk Outsourcing Market Revenue, 2017-2022, 2023-2028, ($ millions)
- Global top five companies in 2021 (%)
The global Helpdesk Outsourcing market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Outsourcing Level 1 Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Helpdesk Outsourcing include Qcom Outsourcing, ABS, ActivSupport, CGS, 4Results, Adaptive, AlfaVox, Batyckie Centrum Biznesu and Business Support Solution and etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Helpdesk Outsourcing companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Helpdesk Outsourcing Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Helpdesk Outsourcing Market Segment Percentages, by Type, 2021 (%)
- Outsourcing Level 1
- Outsourcing Level 2
- Technical Helpdesk Support Services
Global Helpdesk Outsourcing Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Helpdesk Outsourcing Market Segment Percentages, by Application, 2021 (%)
- Automotive
- Consumer Goods
- IT
- Telecommunication
- Oil & Gas
- Others
Global Helpdesk Outsourcing Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Helpdesk Outsourcing Market Segment Percentages, By Region and Country, 2021 (%)
- North America
- US
- Canada
- Mexico
- Europe
- Germany
- France
- U.K.
- Italy
- Russia
- Nordic Countries
- Benelux
- Rest of Europe
- Asia
- China
- Japan
- South Korea
- Southeast Asia
- India
- Rest of Asia
- South America
- Brazil
- Argentina
- Rest of South America
- Middle East & Africa
- Turkey
- Israel
- Saudi Arabia
- UAE
- Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
- Key companies Helpdesk Outsourcing revenues in global market, 2017-2022 (estimated), ($ millions)
- Key companies Helpdesk Outsourcing revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
- Qcom Outsourcing
- ABS
- ActivSupport
- CGS
- 4Results
- Adaptive
- AlfaVox
- Batyckie Centrum Biznesu
- Business Support Solution
- Call Center Inter Galatica
Industry Market Size
