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Download Free sampleA service desk is a communications center that provides a single point of contact (SPOC) between a company and its customers, employees and business partners. The purpose of a service desk is to ensure that users receive appropriate help in a timely manner.
Digital Service Desk Market contains market size and forecasts of Digital Service Desk in Global, including the following market information:
Global Digital Service Desk Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Digital Service Desk market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
On Premise Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Digital Service Desk include FUJITSU, IBM, Tata Consultancy Services Limited, SLS Digital Desk, BMC Software, Unisys, NIIT Technologies, BDO Digital and Konverso, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Digital Service Desk companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Digital Service Desk Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Digital Service Desk Market Segment Percentages, by Type, 2021 (%)
On Premise
Cloud Based
Global Digital Service Desk Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Digital Service Desk Market Segment Percentages, by Application, 2021 (%)
IT and Telecom
Hospitality
Healthcare Manufacturing
Retail
Others
Global Digital Service Desk Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Digital Service Desk Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Digital Service Desk revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Digital Service Desk revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
FUJITSU
IBM
Tata Consultancy Services Limited
SLS Digital Desk
BMC Software
Unisys
NIIT Technologies
BDO Digital
Konverso
Bell Techlogix
Infocare Digital System
DXC Technology
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