Customer Success Services Market

Customer success services providers offer services to educate customer success representatives and customer success managers. Training is administered through in-person interactive or digital workshops designed to increase customer success knowledge and development. A curriculum can be uniquely tailored to a customer success team?s needs or delivered via premade modules focused on a specific topic. Performance metrics, certifications, and assessment results are usually offered by these providers for added insights.

Customer success training providers help businesses develop and improve the skills of customer service teams already have and teach new and innovative skills, as well. These workshops are ideal for onboarding new hires or for proficient employees that are looking to master more advanced topics. A typical curriculum might include coverage on customer onboarding, success plan development, and engaging disengaged customers. Other topics commonly covered include customer retention tactics, handling difficult customer scenarios, and customer journey mapping.
Customer Success Services Market contains market size and forecasts of Customer Success Services in Global, including the following market information:

• Global Customer Success Services Market Revenue, 2017-2022, 2023-2028, ($ millions)
• Global top five companies in 2021 (%)

The global Customer Success Services market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Training Services Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Customer Success Services include Skillsoft, SuccessHACKER, ServiceNow, Calix, OpenText, Citrix, OutSystems, Customer.io and Winning by Design, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Customer Success Services companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Customer Success Services Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Customer Success Services Market Segment Percentages, by Type, 2021 (%)

• Training Services
• Consulting Service
• Others

Global Customer Success Services Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Customer Success Services Market Segment Percentages, by Application, 2021 (%)

• Large Enterprises
• SMEs

Global Customer Success Services Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Customer Success Services Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis
The report also provides analysis of leading market participants including:

• Key companies Customer Success Services revenues in global market, 2017-2022 (estimated), ($ millions)
• Key companies Customer Success Services revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Skillsoft
• SuccessHACKER
• ServiceNow
• Calix
• OpenText
• Citrix
• OutSystems
• Customer.io
• Winning by Design
• Kontent
• Hoffman
• Corporate Visions
• FT Works
• Glide Consulting
• The Success League
• CSMPractice
• Franklin Covey
• GrowthPlay
• Tri Tuns
• Vital Strategies Pte
• Cupertino
• Success Methods
• Pulse+
• ICMI
• Cisco
• CloudHealth (VMware)

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