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Download Free sampleCustomer relationship management (CRM) outsourcing is a type of professional service provided by outsourcing vendors in the form of third-party services. The services include communications management, multi-channel customer engagement, and analytic solutions.
Customer Relationship Management Outsourcing Market contains market size and forecasts of Customer Relationship Management (CRM) Outsourcing in Global, including the following market information:
Global Customer Relationship Management (CRM) Outsourcing Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Customer Relationship Management (CRM) Outsourcing market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
Communications Management Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Customer Relationship Management (CRM) Outsourcing include IBM, Accenture, Cognizant, Infosys and HCL Technologies, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
We surveyed the Customer Relationship Management (CRM) Outsourcing companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Customer Relationship Management (CRM) Outsourcing Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Customer Relationship Management (CRM) Outsourcing Market Segment Percentages, by Type, 2021 (%)
Communications Management
Multi-Channel Customer Engagement
Analytic Solutions
Others
Global Customer Relationship Management (CRM) Outsourcing Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Customer Relationship Management (CRM) Outsourcing Market Segment Percentages, by Application, 2021 (%)
Retail
BFSI
Telecom & IT
Healthcare
Others
Global Customer Relationship Management (CRM) Outsourcing Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Customer Relationship Management (CRM) Outsourcing Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Customer Relationship Management (CRM) Outsourcing revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Customer Relationship Management (CRM) Outsourcing revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
IBM
Accenture
Cognizant
Infosys
HCL Technologies
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Industry Market SizeSWOT AnalysisIndustry Major PlayersRevenue ForecastsHistorical and Forecast GrowthProfitability Analysis
