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Download Free sampleCo-browsing software, also known as collaborative browsing software or co-surfing software, enables customers to share their screen and allows agents to jointly navigate a web page, which provides real-time customer support. This process happens instantly and does not require downloading software or installing extensions. The customer support agent initiates a co-browsing session with the customer, and by accepting the invite, the agent can then get an accurate visual representation of the customer?s view of the website. This empowers the agents to take temporary control of the customer?s screen to guide them through complex transactions and processes when placing a purchase order.
Co-Browsing Software Market contains market size and forecasts of Co-Browsing Software in Global, including the following market information:
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