A Chatbot (called bot for short) is a computer program designed to mimic conversation with human users on the internet, according to Oxford Dictionaries. Using robotics and Artificial Intelligence (AI), a chatbot can assist customers without the need for a customer service agent on the other end. Chatbots can range from simple to highly intelligent depending on how they are programmed. A rules-based chatbot can only handle very specific commands, while a chatbot that uses machine learning will get smarter with each interaction.
ChatbotBFSI Market contains market size and forecasts of Chatbot in BFSI in Global, including the following market information:
- Global Chatbot in BFSI Market Revenue, 2017-2022, 2023-2028, ($ millions)
- Global top five companies in 2021 (%)
The global Chatbot in BFSI market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
- The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
- Software Segment to Reach $ Million by 2028, with a % CAGR in next six years.
- The global key manufacturers of Chatbot in BFSI include Artificial Solutions, Nuance Communications, Inc., IBM Watson, eGain Corporation, Creative Virtual Ltd., Next IT Corp., Kasisto, Anboto and Inbenta Technologies Inc., etc. In 2021, the global top five players have a share approximately % in terms of revenue.
- We surveyed the Chatbot in BFSI companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Chatbot in BFSI Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Chatbot in BFSI Market Segment Percentages, by Type, 2021 (%)
Global Chatbot in BFSI Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Chatbot in BFSI Market Segment Percentages, by Application, 2021 (%)
- Bank
- Insurance Company
- Others
Global Chatbot in BFSI Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Chatbot in BFSI Market Segment Percentages, By Region and Country, 2021 (%)
- North America
- US
- Canada
- Mexico
- Europe
- Germany
- France
- U.K.
- Italy
- Russia
- Nordic Countries
- Benelux
- Rest of Europe
- Asia
- China
- Japan
- South Korea
- Southeast Asia
- India
- Rest of Asia
- South America
- Brazil
- Argentina
- Rest of South America
- Middle East & Africa
- Turkey
- Israel
- Saudi Arabia
- UAE
- Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
- Key companies Chatbot in BFSI revenues in global market, 2017-2022 (estimated), ($ millions)
- Key companies Chatbot in BFSI revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
- Artificial Solutions
- Nuance Communications, Inc.
- IBM Watson
- eGain Corporation
- Creative Virtual Ltd.
- Next IT Corp.
- Kasisto
- Anboto
- Inbenta Technologies Inc.
- Aivo.
- Astute Inc
