List of Chapters/Sections(Table Of Content)
1 Study Coverage
1.1 Contact Center Outsourcing Revenue in Contact Center Outsourcing Business (2017-2022) & (US$ Million) Introduction
1.2 Global Contact Center Outsourcing Outlook 2017 VS 2022 VS 2028
1.2.1 Global Contact Center Outsourcing Market Size for the Year 2017-2028
1.2.2 Global Contact Center Outsourcing Market Size for the Year 2017-2028
1.3 Contact Center Outsourcing Market Size, United States VS Global, 2017 VS 2022 VS 2028
1.3.1 The Market Share of United States Contact Center Outsourcing in Global, 2017 VS 2022 VS 2028
1.3.2 The Growth Rate of Contact Center Outsourcing Market Size, United States VS Global, 2017 VS 2022 VS 2028
1.4 Contact Center Outsourcing Market Dynamics
1.4.1 Contact Center Outsourcing Industry Trends
1.4.2 Contact Center Outsourcing Market Drivers
1.4.3 Contact Center Outsourcing Market Challenges
1.4.4 Contact Center Outsourcing Market Restraints
1.5 Study Objectives
1.6 Years Considered
2 Contact Center Outsourcing by Type
2.1 Contact Center Outsourcing Market Segment by Type
2.1.1 Email Support
2.1.2 Chat Support
2.1.3 Voice Over IP (VoIP)
2.1.4 Website Support
2.1.5 Others
2.2 Global Contact Center Outsourcing Market Size by Type (2017, 2022 & 2028)
2.3 Global Contact Center Outsourcing Market Size by Type (2017-2028)
2.4 United States Contact Center Outsourcing Market Size by Type (2017, 2022 & 2028)
2.5 United States Contact Center Outsourcing Market Size by Type (2017-2028)
3 Contact Center Outsourcing by Application
3.1 Contact Center Outsourcing Market Segment by Application
3.1.1 BFSI
3.1.2 Retail
3.1.3 Government
3.1.4 IT & Telecommunication
3.1.5 Defense Aerospace & Intelligence
3.1.6 Manufacturing
3.1.7 Others
3.2 Global Contact Center Outsourcing Market Size by Application (2017, 2022 & 2028)
3.3 Global Contact Center Outsourcing Market Size by Application (2017-2028)
3.4 United States Contact Center Outsourcing Market Size by Application (2017, 2022 & 2028)
3.5 United States Contact Center Outsourcing Market Size by Application (2017-2028)
4 Global Contact Center Outsourcing Competitor Landscape by Company
4.1 Global Contact Center Outsourcing Market Size by Company
4.1.1 Top Global Contact Center Outsourcing Companies Ranked by Revenue (2021)
4.1.2 Global Contact Center Outsourcing Revenue by Player (2017-2022)
4.2 Global Contact Center Outsourcing Concentration Ratio (CR)
4.2.1 Contact Center Outsourcing Market Concentration Ratio (CR) (2017-2022)
4.2.2 Global Top 5 and Top 10 Largest Companies of Contact Center Outsourcing in 2021
4.2.3 Global Contact Center Outsourcing Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
4.3 Global Contact Center Outsourcing Headquarters, Revenue in Contact Center Outsourcing Business (2017-2022) & (US$ Million) Type
4.3.1 Global Contact Center Outsourcing Headquarters and Area Served
4.3.2 Global Contact Center Outsourcing Companies Revenue in Contact Center Outsourcing Business (2017-2022) & (US$ Million) Type
4.3.3 Date of International Companies Enter into Contact Center Outsourcing Market
4.4 Companies Mergers & Acquisitions, Expansion Plans
4.5 United States Contact Center Outsourcing Market Size by Company
4.5.1 Top Contact Center Outsourcing Players in United States, Ranked by Revenue (2021)
4.5.2 United States Contact Center Outsourcing Revenue by Players (2020, 2021 & 2022)
5 Global Contact Center Outsourcing Market Size by Region
5.1 Global Contact Center Outsourcing Market Size by Region: 2017 VS 2022 VS 2028
5.2 Global Contact Center Outsourcing Market Size by Region (2017-2028)
5.2.1 Global Contact Center Outsourcing Market Size by Region: 2017-2022
5.2.2 Global Contact Center Outsourcing Market Size by Region (2023-2028)
6 Segment in Region Level & Country Level
6.1 North America
6.1.1 North America Contact Center Outsourcing Market Size YoY Growth 2017-2028
6.1.2 North America Contact Center Outsourcing Market Facts & Figures by Country (2017, 2022 & 2028)
6.1.3 U.S.
6.1.4 Canada
6.2 Asia-Pacific
6.2.1 Asia-Pacific Contact Center Outsourcing Market Size YoY Growth 2017-2028
6.2.2 Asia-Pacific Contact Center Outsourcing Market Facts & Figures by Region (2017, 2022 & 2028)
6.2.3 China
6.2.4 Japan
6.2.5 South Korea
6.2.6 India
6.2.7 Australia
6.2.8 Taiwan
6.2.9 Indonesia
6.2.10 Thailand
6.2.11 Malaysia
6.2.12 Philippines
6.3 Europe
6.3.1 Europe Contact Center Outsourcing Market Size YoY Growth 2017-2028
6.3.2 Europe Contact Center Outsourcing Market Facts & Figures by Country (2017, 2022 & 2028)
6.3.3 Germany
6.3.4 France
6.3.5 U.K.
6.3.6 Italy
6.3.7 Russia
6.4 Latin America
6.4.1 Latin America Contact Center Outsourcing Market Size YoY Growth 2017-2028
6.4.2 Latin America Contact Center Outsourcing Market Facts & Figures by Country (2017, 2022 & 2028)
6.4.3 Mexico
6.4.4 Brazil
6.4.5 Argentina
6.5 Middle East and Africa
6.5.1 Middle East and Africa Contact Center Outsourcing Market Size YoY Growth 2017-2028
6.5.2 Middle East and Africa Contact Center Outsourcing Market Facts & Figures by Country (2017, 2022 & 2028)
6.5.3 Turkey
6.5.4 Saudi Arabia
6.5.5 UAE
7 Company Profiles
7.1 IBM
7.1.1 IBM Company Details
7.1.2 IBM Business Overview
7.1.3 IBM Contact Center Outsourcing Introduction
7.1.4 IBM Revenue in Contact Center Outsourcing Business (2017-2022)
7.1.5 IBM Recent Development
7.2 HP
7.2.1 HP Company Details
7.2.2 HP Business Overview
7.2.3 HP Contact Center Outsourcing Introduction
7.2.4 HP Revenue in Contact Center Outsourcing Business (2017-2022)
7.2.5 HP Recent Development
7.3 Sitel
7.3.1 Sitel Company Details
7.3.2 Sitel Business Overview
7.3.3 Sitel Contact Center Outsourcing Introduction
7.3.4 Sitel Revenue in Contact Center Outsourcing Business (2017-2022)
7.3.5 Sitel Recent Development
7.4 Teleperformance
7.4.1 Teleperformance Company Details
7.4.2 Teleperformance Business Overview
7.4.3 Teleperformance Contact Center Outsourcing Introduction
7.4.4 Teleperformance Revenue in Contact Center Outsourcing Business (2017-2022)
7.4.5 Teleperformance Recent Development
7.5 Xerox Corporation
7.5.1 Xerox Corporation Company Details
7.5.2 Xerox Corporation Business Overview
7.5.3 Xerox Corporation Contact Center Outsourcing Introduction
7.5.4 Xerox Corporation Revenue in Contact Center Outsourcing Business (2017-2022)
7.5.5 Xerox Corporation Recent Development
7.6 CGS Inc
7.6.1 CGS Inc Company Details
7.6.2 CGS Inc Business Overview
7.6.3 CGS Inc Contact Center Outsourcing Introduction
7.6.4 CGS Inc Revenue in Contact Center Outsourcing Business (2017-2022)
7.6.5 CGS Inc Recent Development
7.7 HGS
7.7.1 HGS Company Details
7.7.2 HGS Business Overview
7.7.3 HGS Contact Center Outsourcing Introduction
7.7.4 HGS Revenue in Contact Center Outsourcing Business (2017-2022)
7.7.5 HGS Recent Development
7.8 Datamark, Inc
7.8.1 Datamark, Inc Company Details
7.8.2 Datamark, Inc Business Overview
7.8.3 Datamark, Inc Contact Center Outsourcing Introduction
7.8.4 Datamark, Inc Revenue in Contact Center Outsourcing Business (2017-2022)
7.8.5 Datamark, Inc Recent Development
7.9 Infinit Contact
7.9.1 Infinit Contact Company Details
7.9.2 Infinit Contact Business Overview
7.9.3 Infinit Contact Contact Center Outsourcing Introduction
7.9.4 Infinit Contact Revenue in Contact Center Outsourcing Business (2017-2022)
7.9.5 Infinit Contact Recent Development
7.10 Five9
7.10.1 Five9 Company Details
7.10.2 Five9 Business Overview
7.10.3 Five9 Contact Center Outsourcing Introduction
7.10.4 Five9 Revenue in Contact Center Outsourcing Business (2017-2022)
7.10.5 Five9 Recent Development
7.11 VADS
7.11.1 VADS Company Details
7.11.2 VADS Business Overview
7.11.3 VADS Contact Center Outsourcing Introduction
7.11.4 VADS Revenue in Contact Center Outsourcing Business (2017-2022)
7.11.5 VADS Recent Development
7.12 Alorica
7.12.1 Alorica Company Details
7.12.2 Alorica Business Overview
7.12.3 Alorica Contact Center Outsourcing Introduction
7.12.4 Alorica Revenue in Contact Center Outsourcing Business (2017-2022)
7.12.5 Alorica Recent Development
7.13 Invensis
7.13.1 Invensis Company Details
7.13.2 Invensis Business Overview
7.13.3 Invensis Contact Center Outsourcing Introduction
7.13.4 Invensis Revenue in Contact Center Outsourcing Business (2017-2022)
7.13.5 Invensis Recent Development
7.14 Transcosmos
7.14.1 Transcosmos Company Details
7.14.2 Transcosmos Business Overview
7.14.3 Transcosmos Contact Center Outsourcing Introduction
7.14.4 Transcosmos Revenue in Contact Center Outsourcing Business (2017-2022)
7.14.5 Transcosmos Recent Development
8 Research Findings and Conclusion
9 Appendix
9.1 Research Methodology
9.1.1 Methodology/Research Approach
9.1.2 Data Source
9.2 Author Details
9.3 Disclaimer
