Chapter/Section Purchase

1 Introduction to Research & Analysis Reports
1.1 Outsourced Call Centers (Outsourced Contact Centers) Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Outsourced Call Centers (Outsourced Contact Centers) Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Outsourced Call Centers (Outsourced Contact Centers) Overall Market Size
2.1 Global Outsourced Call Centers (Outsourced Contact Centers) Market Size: 2021 VS 2028
2.2 Global Outsourced Call Centers (Outsourced Contact Centers) Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Outsourced Call Centers (Outsourced Contact Centers) Players in Global Market
3.2 Top Global Outsourced Call Centers (Outsourced Contact Centers) Companies Ranked by Revenue
3.3 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue by Companies
3.4 Top 3 and Top 5 Outsourced Call Centers (Outsourced Contact Centers) Companies in Global Market, by Revenue in 2021
3.5 Global Companies Outsourced Call Centers (Outsourced Contact Centers) Product Type
3.6 Tier 1, Tier 2 and Tier 3 Outsourced Call Centers (Outsourced Contact Centers) Players in Global Market
3.6.1 List of Global Tier 1 Outsourced Call Centers (Outsourced Contact Centers) Companies
3.6.2 List of Global Tier 2 and Tier 3 Outsourced Call Centers (Outsourced Contact Centers) Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Markets, 2021 & 2028
4.1.2 On-Premise
4.1.3 Cloud-based
4.2 By Type - Global Outsourced Call Centers (Outsourced Contact Centers) Revenue & Forecasts
4.2.1 By Type - Global Outsourced Call Centers (Outsourced Contact Centers) Revenue, 2017-2022
4.2.2 By Type - Global Outsourced Call Centers (Outsourced Contact Centers) Revenue, 2023-2028
4.2.3 By Type - Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2021 & 2028
5.1.2 Telecom & IT
5.1.3 BFSI
5.1.4 Healthcare & Life Sciences
5.1.5 Government & Public
5.1.6 Retail & Consumer Goods
5.1.7 Others
5.2 By Application - Global Outsourced Call Centers (Outsourced Contact Centers) Revenue & Forecasts
5.2.1 By Application - Global Outsourced Call Centers (Outsourced Contact Centers) Revenue, 2017-2022
5.2.2 By Application - Global Outsourced Call Centers (Outsourced Contact Centers) Revenue, 2023-2028
5.2.3 By Application - Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2021 & 2028
6.2 By Region - Global Outsourced Call Centers (Outsourced Contact Centers) Revenue & Forecasts
6.2.1 By Region - Global Outsourced Call Centers (Outsourced Contact Centers) Revenue, 2017-2022
6.2.2 By Region - Global Outsourced Call Centers (Outsourced Contact Centers) Revenue, 2023-2028
6.2.3 By Region - Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Outsourced Call Centers (Outsourced Contact Centers) Revenue, 2017-2028
6.3.2 US Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.3.3 Canada Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.3.4 Mexico Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue, 2017-2028
6.4.2 Germany Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.4.3 France Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.4.4 U.K. Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.4.5 Italy Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.4.6 Russia Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.4.7 Nordic Countries Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.4.8 Benelux Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Outsourced Call Centers (Outsourced Contact Centers) Revenue, 2017-2028
6.5.2 China Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.5.3 Japan Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.5.4 South Korea Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.5.5 Southeast Asia Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.5.6 India Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Outsourced Call Centers (Outsourced Contact Centers) Revenue, 2017-2028
6.6.2 Brazil Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.6.3 Argentina Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue, 2017-2028
6.7.2 Turkey Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.7.3 Israel Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.7.4 Saudi Arabia Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
6.7.5 UAE Outsourced Call Centers (Outsourced Contact Centers) Market Size, 2017-2028
7 Players Profiles
7.1 Teleperformance
7.1.1 Teleperformance Corporate Summary
7.1.2 Teleperformance Business Overview
7.1.3 Teleperformance Outsourced Call Centers (Outsourced Contact Centers) Major Product Offerings
7.1.4 Teleperformance Outsourced Call Centers (Outsourced Contact Centers) Revenue in Global Market (2017-2022)
7.1.5 Teleperformance Key News
7.2 Concentrix (Convergys)
7.2.1 Concentrix (Convergys) Corporate Summary
7.2.2 Concentrix (Convergys) Business Overview
7.2.3 Concentrix (Convergys) Outsourced Call Centers (Outsourced Contact Centers) Major Product Offerings
7.2.4 Concentrix (Convergys) Outsourced Call Centers (Outsourced Contact Centers) Revenue in Global Market (2017-2022)
7.2.5 Concentrix (Convergys) Key News
7.3 Alorica
7.3.1 Alorica Corporate Summary
7.3.2 Alorica Business Overview
7.3.3 Alorica Outsourced Call Centers (Outsourced Contact Centers) Major Product Offerings
7.3.4 Alorica Outsourced Call Centers (Outsourced Contact Centers) Revenue in Global Market (2017-2022)
7.3.5 Alorica Key News
7.4 Atento
7.4.1 Atento Corporate Summary
7.4.2 Atento Business Overview
7.4.3 Atento Outsourced Call Centers (Outsourced Contact Centers) Major Product Offerings
7.4.4 Atento Outsourced Call Centers (Outsourced Contact Centers) Revenue in Global Market (2017-2022)
7.4.5 Atento Key News
7.5 Acticall (Sitel)
7.5.1 Acticall (Sitel) Corporate Summary
7.5.2 Acticall (Sitel) Business Overview
7.5.3 Acticall (Sitel) Outsourced Call Centers (Outsourced Contact Centers) Major Product Offerings
7.5.4 Acticall (Sitel) Outsourced Call Centers (Outsourced Contact Centers) Revenue in Global Market (2017-2022)
7.5.5 Acticall (Sitel) Key News
7.6 Arvato
7.6.1 Arvato Corporate Summary
7.6.2 Arvato Business Overview
7.6.3 Arvato Outsourced Call Centers (Outsourced Contact Centers) Major Product Offerings
7.6.4 Arvato Outsourced Call Centers (Outsourced Contact Centers) Revenue in Global Market (2017-2022)
7.6.5 Arvato Key News
7.7 Sykes Enterprises
7.7.1 Sykes Enterprises Corporate Summary
7.7.2 Sykes Enterprises Business Overview
7.7.3 Sykes Enterprises Outsourced Call Centers (Outsourced Contact Centers) Major Product Offerings
7.7.4 Sykes Enterprises Outsourced Call Centers (Outsourced Contact Centers) Revenue in Global Market (2017-2022)
7.7.5 Sykes Enterprises Key News
7.8 TeleTech
7.8.1 TeleTech Corporate Summary
7.8.2 TeleTech Business Overview
7.8.3 TeleTech Outsourced Call Centers (Outsourced Contact Centers) Major Product Offerings
7.8.4 TeleTech Outsourced Call Centers (Outsourced Contact Centers) Revenue in Global Market (2017-2022)
7.8.5 TeleTech Key News
7.9 Transcom
7.9.1 Transcom Corporate Summary
7.9.2 Transcom Business Overview
7.9.3 Transcom Outsourced Call Centers (Outsourced Contact Centers) Major Product Offerings
7.9.4 Transcom Outsourced Call Centers (Outsourced Contact Centers) Revenue in Global Market (2017-2022)
7.9.5 Transcom Key News
7.10 Serco
7.10.1 Serco Corporate Summary
7.10.2 Serco Business Overview
7.10.3 Serco Outsourced Call Centers (Outsourced Contact Centers) Major Product Offerings
7.10.4 Serco Outsourced Call Centers (Outsourced Contact Centers) Revenue in Global Market (2017-2022)
7.10.5 Serco Key News
7.11 HKT Teleservices
7.11.1 HKT Teleservices Corporate Summary
7.11.2 HKT Teleservices Business Overview
7.11.3 HKT Teleservices Outsourced Call Centers (Outsourced Contact Centers) Major Product Offerings
7.11.4 HKT Teleservices Outsourced Call Centers (Outsourced Contact Centers) Revenue in Global Market (2017-2022)
7.11.5 HKT Teleservices Key News
7.12 Comdata
7.12.1 Comdata Corporate Summary
7.12.2 Comdata Business Overview
7.12.3 Comdata Outsourced Call Centers (Outsourced Contact Centers) Major Product Offerings
7.12.4 Comdata Outsourced Call Centers (Outsourced Contact Centers) Revenue in Global Market (2017-2022)
7.12.5 Comdata Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer