Chapter 1 Speech-based IVR System Market Overview
1.1 Speech-based IVR System Definition
1.2 Global Speech-based IVR System Market Size Status and Outlook (2017-2031)
1.3 Global Speech-based IVR System Market Size Comparison by Region (2017-2031)
1.4 Global Speech-based IVR System Market Size Comparison by Type (2017-2031)
1.5 Global Speech-based IVR System Market Size Comparison by Application (2017-2031)
1.6 Global Speech-based IVR System Market Size Comparison by Sales Channel (2017-2031)
1.7 Speech-based IVR System Market Dynamics
1.7.1 Market Drivers/Opportunities
1.7.2 Market Challenges/Risks
1.7.3 Market News (Mergers/Acquisitions/Expansion)
1.7.4 COVID-19 Impacts
1.7.5 Russia-Ukraine War Impacts
Chapter 2 Speech-based IVR System Market Segment Analysis by Player
2.1 Global Speech-based IVR System Sales and Market Share by Player (2020-2022)
2.2 Global Speech-based IVR System Revenue and Market Share by Player (2020-2022)
2.3 Global Speech-based IVR System Average Price by Player (2020-2022)
2.4 Players Competition Situation & Trends
2.5 Conclusion of Segment by Player
Chapter 3 Speech-based IVR System Market Segment Analysis by Type
3.1 Global Speech-based IVR System Market by Type
3.1.1 On-premises
3.1.2 Cloud-based
3.2 Global Speech-based IVR System Sales and Market Share by Type (2017-2022)
3.3 Global Speech-based IVR System Revenue and Market Share by Type (2017-2022)
3.4 Global Speech-based IVR System Average Price by Type (2017-2022)
3.5 Leading Players of Speech-based IVR System by Type in 2022
3.6 Conclusion of Segment by Type
Chapter 4 Speech-based IVR System Market Segment Analysis by Application
4.1 Global Speech-based IVR System Market by Application
4.1.1 Banking Financial Services and Insurance (BFSI)
4.1.2 Healthcare
4.1.3 Hospitality
4.1.4 IT & Telecommunication
4.1.5 Others
4.2 Global Speech-based IVR System Revenue and Market Share by Application (2017-2022)
4.3 Leading Consumers of Speech-based IVR System by Application in 2022
4.4 Conclusion of Segment by Application
Chapter 5 Speech-based IVR System Market Segment Analysis by Sales Channel
5.1 Global Speech-based IVR System Market by Sales Channel
5.1.1 Direct Channel
5.1.2 Distribution Channel
5.2 Global Speech-based IVR System Revenue and Market Share by Sales Channel (2017-2022)
5.3 Leading Distributors/Dealers of Speech-based IVR System by Sales Channel in 2022
5.4 Conclusion of Segment by Sales Channel
Chapter 6 Speech-based IVR System Market Segment Analysis by Region
6.1 Global Speech-based IVR System Market Size and CAGR by Region (2017-2031)
6.2 Global Speech-based IVR System Sales and Market Share by Region (2017-2022)
6.3 Global Speech-based IVR System Revenue and Market Share by Region (2017-2022)
6.4 North America
6.4.1 North America Market by Country
6.4.2 North America Speech-based IVR System Market Share by Type
6.4.3 North America Speech-based IVR System Market Share by Application
6.4.4 United States
6.4.5 Canada
6.4.6 Mexico
6.5 Europe
6.5.1 Europe Market by Country
6.5.2 Europe Speech-based IVR System Market Share by Type
6.5.3 Europe Speech-based IVR System Market Share by Application
6.5.4 Germany
6.5.5 UK
6.5.6 France
6.5.7 Italy
6.5.8 Russia
6.5.9 Spain
6.6 Asia-Pacific
6.6.1 Asia-Pacific Market by Country
6.6.2 Asia-Pacific Speech-based IVR System Market Share by Type
6.6.3 Asia-Pacific Speech-based IVR System Market Share by Application
6.6.4 China
6.6.5 Japan
6.6.6 Korea
6.6.7 India
6.6.8 Southeast Asia
6.6.9 Australia
6.7 South America
6.7.1 South America Market by Country
6.7.2 South America Speech-based IVR System Market Share by Type
6.7.3 South America Speech-based IVR System Market Share by Application
6.7.4 Brazil
6.7.5 Argentina
6.7.6 Colombia
6.8 Middle East & Africa
6.8.1 Middle East & Africa Market by Country
6.8.2 Middle East & Africa Speech-based IVR System Market Share by Type
6.8.3 Middle East & Africa Speech-based IVR System Market Share by Application
6.8.4 UAE
6.8.5 Saudi Arabia
6.8.6 South Africa
6.9 Conclusion of Segment by Region
Chapter 7 Profile of Leading Speech-based IVR System Players
7.1 NiceinContact
7.1.1 Company Snapshot
7.1.2 Product/Service Offered
7.1.3 Business Performance (Sales, Price, Revenue, Gross Margin and Market Share)
7.2 Nuance Communications
7.3 8x8, Inc
7.4 Avaya
7.5 Aspect Software
7.6 Cisco Systems
7.7 Concentrix Corporation
7.8 Intrado (West Corporation)
7.9 IVR Lab
7.10 Convergys Corporation
7.11 Connect First
7.12 Genesys Telecommunication Laboratories
7.13 Verizon Communications
7.14 24/7 Customer
7.15 Five9
7.16 NEC Corporation
7.17 NewVoiceMedia
Chapter 8 Upstream and Downstream Analysis of Speech-based IVR System
8.1 Industrial Chain of Speech-based IVR System
8.2 Upstream of Speech-based IVR System
8.3 Downstream of Speech-based IVR System
Chapter 9 Development Trend of Speech-based IVR System (2023-2031)
9.1 Global Speech-based IVR System Market Size (Sales and Revenue) Forecast (2023-2031)
9.2 Global Speech-based IVR System Market Size and CAGR Forecast by Region (2023-2031)
9.3 Global Speech-based IVR System Market Size and CAGR Forecast by Type (2023-2031)
9.4 Global Speech-based IVR System Market Size and CAGR Forecast by Application (2023-2031)
9.5 Global Speech-based IVR System Market Size and CAGR Forecast by Sales Channel (2023-2031)
Chapter 10 Appendix
10.1 Research Methodology
10.2 Data Sources
10.3 Disclaimer
10.4 Analysts Certification
