1 Report Business Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global IT Service Management (ITSM) Software Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
1.2.2 Cloud-Based
1.2.3 On-Premises
1.3 Market by Application
1.3.1 Global IT Service Management (ITSM) Software Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered 2 Global Growth Trends
2.1 Global IT Service Management (ITSM) Software Market Perspective (2017-2028)
2.2 IT Service Management (ITSM) Software Growth Trends by Region
2.2.1 IT Service Management (ITSM) Software Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 IT Service Management (ITSM) Software Historic Market Size by Region (2017-2022)
2.2.3 IT Service Management (ITSM) Software Forecasted Market Size by Region (2023-2028)
2.3 IT Service Management (ITSM) Software Market Dynamics
2.3.1 IT Service Management (ITSM) Software Industry Trends
2.3.2 IT Service Management (ITSM) Software Market Drivers
2.3.3 IT Service Management (ITSM) Software Market Challenges
2.3.4 IT Service Management (ITSM) Software Market Restraints 3 Competition Landscape by Key Players
3.1 Global Top IT Service Management (ITSM) Software Players by Revenue
3.1.1 Global Top IT Service Management (ITSM) Software Players by Revenue (2017-2022)
3.1.2 Global IT Service Management (ITSM) Software Revenue Market Share by Players (2017-2022)
3.2 Global IT Service Management (ITSM) Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by IT Service Management (ITSM) Software Revenue
3.4 Global IT Service Management (ITSM) Software Market Concentration Ratio
3.4.1 Global IT Service Management (ITSM) Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by IT Service Management (ITSM) Software Revenue in 2021
3.5 IT Service Management (ITSM) Software Key Players Head office and Area Served
3.6 Key Players IT Service Management (ITSM) Software Product Solution and Service
3.7 Date of Enter into IT Service Management (ITSM) Software Market
3.8 Mergers & Acquisitions, Expansion Plans 4 IT Service Management (ITSM) Software Breakdown Data by Type
4.1 Global IT Service Management (ITSM) Software Historic Market Size by Type (2017-2022)
4.2 Global IT Service Management (ITSM) Software Forecasted Market Size by Type (2023-2028) 5 IT Service Management (ITSM) Software Breakdown Data by Application
5.1 Global IT Service Management (ITSM) Software Historic Market Size by Application (2017-2022)
5.2 Global IT Service Management (ITSM) Software Forecasted Market Size by Application (2023-2028) 6 North America
6.1 North America IT Service Management (ITSM) Software Market Size (2017-2028)
6.2 North America IT Service Management (ITSM) Software Market Size by Type
6.2.1 North America IT Service Management (ITSM) Software Market Size by Type (2017-2022)
6.2.2 North America IT Service Management (ITSM) Software Market Size by Type (2023-2028)
6.2.3 North America IT Service Management (ITSM) Software Market Share by Type (2017-2028)
6.3 North America IT Service Management (ITSM) Software Market Size by Application
6.3.1 North America IT Service Management (ITSM) Software Market Size by Application (2017-2022)
6.3.2 North America IT Service Management (ITSM) Software Market Size by Application (2023-2028)
6.3.3 North America IT Service Management (ITSM) Software Market Share by Application (2017-2028)
6.4 North America IT Service Management (ITSM) Software Market Size by Country
6.4.1 North America IT Service Management (ITSM) Software Market Size by Country (2017-2022)
6.4.2 North America IT Service Management (ITSM) Software Market Size by Country (2023-2028)
6.4.3 U.S.
6.4.4 Canada 7 Europe
7.1 Europe IT Service Management (ITSM) Software Market Size (2017-2028)
7.2 Europe IT Service Management (ITSM) Software Market Size by Type
7.2.1 Europe IT Service Management (ITSM) Software Market Size by Type (2017-2022)
7.2.2 Europe IT Service Management (ITSM) Software Market Size by Type (2023-2028)
7.2.3 Europe IT Service Management (ITSM) Software Market Share by Type (2017-2028)
7.3 Europe IT Service Management (ITSM) Software Market Size by Application
7.3.1 Europe IT Service Management (ITSM) Software Market Size by Application (2017-2022)
7.3.2 Europe IT Service Management (ITSM) Software Market Size by Application (2023-2028)
7.3.3 Europe IT Service Management (ITSM) Software Market Share by Application (2017-2028)
7.4 Europe IT Service Management (ITSM) Software Market Size by Country
7.4.1 Europe IT Service Management (ITSM) Software Market Size by Country (2017-2022)
7.4.2 Europe IT Service Management (ITSM) Software Market Size by Country (2023-2028)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries 8 Asia-Pacific
8.1 Asia-Pacific IT Service Management (ITSM) Software Market Size (2017-2028)
8.2 Asia-Pacific IT Service Management (ITSM) Software Market Size by Type
8.2.1 Asia-Pacific IT Service Management (ITSM) Software Market Size by Type (2017-2022)
8.2.2 Asia-Pacific IT Service Management (ITSM) Software Market Size by Type (2023-2028)
8.2.3 Asia-Pacific IT Service Management (ITSM) Software Market Share by Type (2017-2028)
8.3 Asia-Pacific IT Service Management (ITSM) Software Market Size by Application
8.3.1 Asia-Pacific IT Service Management (ITSM) Software Market Size by Application (2017-2022)
8.3.2 Asia-Pacific IT Service Management (ITSM) Software Market Size by Application (2023-2028)
8.3.3 Asia-Pacific IT Service Management (ITSM) Software Market Share by Application (2017-2028)
8.4 Asia-Pacific IT Service Management (ITSM) Software Market Size by Region
8.4.1 Asia-Pacific IT Service Management (ITSM) Software Market Size by Region (2017-2022)
8.4.2 Asia-Pacific IT Service Management (ITSM) Software Market Size by Region (2023-2028)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia 9 Latin America
9.1 Latin America IT Service Management (ITSM) Software Market Size (2017-2028)
9.2 Latin America IT Service Management (ITSM) Software Market Size by Type
9.2.1 Latin America IT Service Management (ITSM) Software Market Size by Type (2017-2022)
9.2.2 Latin America IT Service Management (ITSM) Software Market Size by Type (2023-2028)
9.2.3 Latin America IT Service Management (ITSM) Software Market Share by Type (2017-2028)
9.3 Latin America IT Service Management (ITSM) Software Market Size by Application
9.3.1 Latin America IT Service Management (ITSM) Software Market Size by Application (2017-2022)
9.3.2 Latin America IT Service Management (ITSM) Software Market Size by Application (2023-2028)
9.3.3 Latin America IT Service Management (ITSM) Software Market Share by Application (2017-2028)
9.4 Latin America IT Service Management (ITSM) Software Market Size by Country
9.4.1 Latin America IT Service Management (ITSM) Software Market Size by Country (2017-2022)
9.4.2 Latin America IT Service Management (ITSM) Software Market Size by Country (2023-2028)
9.4.3 Mexico
9.4.4 Brazil 10 Middle East & Africa
10.1 Middle East & Africa IT Service Management (ITSM) Software Market Size (2017-2028)
10.2 Middle East & Africa IT Service Management (ITSM) Software Market Size by Type
10.2.1 Middle East & Africa IT Service Management (ITSM) Software Market Size by Type (2017-2022)
10.2.2 Middle East & Africa IT Service Management (ITSM) Software Market Size by Type (2023-2028)
10.2.3 Middle East & Africa IT Service Management (ITSM) Software Market Share by Type (2017-2028)
10.3 Middle East & Africa IT Service Management (ITSM) Software Market Size by Application
10.3.1 Middle East & Africa IT Service Management (ITSM) Software Market Size by Application (2017-2022)
10.3.2 Middle East & Africa IT Service Management (ITSM) Software Market Size by Application (2023-2028)
10.3.3 Middle East & Africa IT Service Management (ITSM) Software Market Share by Application (2017-2028)
10.4 Middle East & Africa IT Service Management (ITSM) Software Market Size by Country
10.4.1 Middle East & Africa IT Service Management (ITSM) Software Market Size by Country (2017-2022)
10.4.2 Middle East & Africa IT Service Management (ITSM) Software Market Size by Country (2023-2028)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE 11 Key Players Profiles
11.1 ServiceNow
11.1.1 ServiceNow Company Details
11.1.2 ServiceNow Business Overview
11.1.3 ServiceNow IT Service Management (ITSM) Software Introduction
11.1.4 ServiceNow Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.1.5 ServiceNow Recent Developments
11.2 Atlassian
11.2.1 Atlassian Company Details
11.2.2 Atlassian Business Overview
11.2.3 Atlassian IT Service Management (ITSM) Software Introduction
11.2.4 Atlassian Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.2.5 Atlassian Recent Developments
11.3 Ivanti (HEAT Software)
11.3.1 Ivanti (HEAT Software) Company Details
11.3.2 Ivanti (HEAT Software) Business Overview
11.3.3 Ivanti (HEAT Software) IT Service Management (ITSM) Software Introduction
11.3.4 Ivanti (HEAT Software) Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.3.5 Ivanti (HEAT Software) Recent Developments
11.4 IBM
11.4.1 IBM Company Details
11.4.2 IBM Business Overview
11.4.3 IBM IT Service Management (ITSM) Software Introduction
11.4.4 IBM Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.4.5 IBM Recent Developments
11.5 CA Technologies
11.5.1 CA Technologies Company Details
11.5.2 CA Technologies Business Overview
11.5.3 CA Technologies IT Service Management (ITSM) Software Introduction
11.5.4 CA Technologies Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.5.5 CA Technologies Recent Developments
11.6 BMC Software
11.6.1 BMC Software Company Details
11.6.2 BMC Software Business Overview
11.6.3 BMC Software IT Service Management (ITSM) Software Introduction
11.6.4 BMC Software Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.6.5 BMC Software Recent Developments
11.7 ASG Software
11.7.1 ASG Software Company Details
11.7.2 ASG Software Business Overview
11.7.3 ASG Software IT Service Management (ITSM) Software Introduction
11.7.4 ASG Software Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.7.5 ASG Software Recent Developments
11.8 Axios Systems
11.8.1 Axios Systems Company Details
11.8.2 Axios Systems Business Overview
11.8.3 Axios Systems IT Service Management (ITSM) Software Introduction
11.8.4 Axios Systems Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.8.5 Axios Systems Recent Developments
11.9 SAP
11.9.1 SAP Company Details
11.9.2 SAP Business Overview
11.9.3 SAP IT Service Management (ITSM) Software Introduction
11.9.4 SAP Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.9.5 SAP Recent Developments
11.10 Cherwell Software
11.10.1 Cherwell Software Company Details
11.10.2 Cherwell Software Business Overview
11.10.3 Cherwell Software IT Service Management (ITSM) Software Introduction
11.10.4 Cherwell Software Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.10.5 Cherwell Software Recent Developments
11.11 Micro Focus (Formerly HPE)
11.11.1 Micro Focus (Formerly HPE) Company Details
11.11.2 Micro Focus (Formerly HPE) Business Overview
11.11.3 Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Introduction
11.11.4 Micro Focus (Formerly HPE) Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.11.5 Micro Focus (Formerly HPE) Recent Developments
11.12 Freshworks
11.12.1 Freshworks Company Details
11.12.2 Freshworks Business Overview
11.12.3 Freshworks IT Service Management (ITSM) Software Introduction
11.12.4 Freshworks Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.12.5 Freshworks Recent Developments
11.13 Ultimo Software
11.13.1 Ultimo Software Company Details
11.13.2 Ultimo Software Business Overview
11.13.3 Ultimo Software IT Service Management (ITSM) Software Introduction
11.13.4 Ultimo Software Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.13.5 Ultimo Software Recent Developments
11.14 Epicor
11.14.1 Epicor Company Details
11.14.2 Epicor Business Overview
11.14.3 Epicor IT Service Management (ITSM) Software Introduction
11.14.4 Epicor Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.14.5 Epicor Recent Developments
11.15 TOPdesk
11.15.1 TOPdesk Company Details
11.15.2 TOPdesk Business Overview
11.15.3 TOPdesk IT Service Management (ITSM) Software Introduction
11.15.4 TOPdesk Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.15.5 TOPdesk Recent Developments
11.16 Samanage
11.16.1 Samanage Company Details
11.16.2 Samanage Business Overview
11.16.3 Samanage IT Service Management (ITSM) Software Introduction
11.16.4 Samanage Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.16.5 Samanage Recent Developments
11.17 Agiloft Service
11.17.1 Agiloft Service Company Details
11.17.2 Agiloft Service Business Overview
11.17.3 Agiloft Service IT Service Management (ITSM) Software Introduction
11.17.4 Agiloft Service Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.17.5 Agiloft Service Recent Developments
11.18 Symantec
11.18.1 Symantec Company Details
11.18.2 Symantec Business Overview
11.18.3 Symantec IT Service Management (ITSM) Software Introduction
11.18.4 Symantec Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.18.5 Symantec Recent Developments
11.19 SysAid
11.19.1 SysAid Company Details
11.19.2 SysAid Business Overview
11.19.3 SysAid IT Service Management (ITSM) Software Introduction
11.19.4 SysAid Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.19.5 SysAid Recent Developments
11.20 SolarWinds
11.20.1 SolarWinds Company Details
11.20.2 SolarWinds Business Overview
11.20.3 SolarWinds IT Service Management (ITSM) Software Introduction
11.20.4 SolarWinds Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.20.5 SolarWinds Recent Developments
11.21 Autotask
11.21.1 Autotask Company Details
11.21.2 Autotask Business Overview
11.21.3 Autotask IT Service Management (ITSM) Software Introduction
11.21.4 Autotask Revenue in IT Service Management (ITSM) Software Business (2017-2022)
11.21.5 Autotask Recent Developments 12 Analyst's Viewpoints/Conclusions 13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Author Details
13.3 Disclaimer
