1 Report Business Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Relationship Management (CRM) Outsourcing Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
1.2.2 Communications Management
1.2.3 Multi-Channel Customer Engagement
1.2.4 Analytic Solutions
1.2.5 Others
1.3 Market by Application
1.3.1 Global Customer Relationship Management (CRM) Outsourcing Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
1.3.2 Retail
1.3.3 BFSI
1.3.4 Telecom & IT
1.3.5 Healthcare
1.3.6 Others
1.4 Study Objectives
1.5 Years Considered 2 Global Growth Trends
2.1 Global Customer Relationship Management (CRM) Outsourcing Market Perspective (2017-2028)
2.2 Customer Relationship Management (CRM) Outsourcing Growth Trends by Region
2.2.1 Customer Relationship Management (CRM) Outsourcing Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Customer Relationship Management (CRM) Outsourcing Historic Market Size by Region (2017-2022)
2.2.3 Customer Relationship Management (CRM) Outsourcing Forecasted Market Size by Region (2023-2028)
2.3 Customer Relationship Management (CRM) Outsourcing Market Dynamics
2.3.1 Customer Relationship Management (CRM) Outsourcing Industry Trends
2.3.2 Customer Relationship Management (CRM) Outsourcing Market Drivers
2.3.3 Customer Relationship Management (CRM) Outsourcing Market Challenges
2.3.4 Customer Relationship Management (CRM) Outsourcing Market Restraints 3 Competition Landscape by Key Players
3.1 Global Top Customer Relationship Management (CRM) Outsourcing Players by Revenue
3.1.1 Global Top Customer Relationship Management (CRM) Outsourcing Players by Revenue (2017-2022)
3.1.2 Global Customer Relationship Management (CRM) Outsourcing Revenue Market Share by Players (2017-2022)
3.2 Global Customer Relationship Management (CRM) Outsourcing Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Relationship Management (CRM) Outsourcing Revenue
3.4 Global Customer Relationship Management (CRM) Outsourcing Market Concentration Ratio
3.4.1 Global Customer Relationship Management (CRM) Outsourcing Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Relationship Management (CRM) Outsourcing Revenue in 2021
3.5 Customer Relationship Management (CRM) Outsourcing Key Players Head office and Area Served
3.6 Key Players Customer Relationship Management (CRM) Outsourcing Product Solution and Service
3.7 Date of Enter into Customer Relationship Management (CRM) Outsourcing Market
3.8 Mergers & Acquisitions, Expansion Plans 4 Customer Relationship Management (CRM) Outsourcing Breakdown Data by Type
4.1 Global Customer Relationship Management (CRM) Outsourcing Historic Market Size by Type (2017-2022)
4.2 Global Customer Relationship Management (CRM) Outsourcing Forecasted Market Size by Type (2023-2028) 5 Customer Relationship Management (CRM) Outsourcing Breakdown Data by Application
5.1 Global Customer Relationship Management (CRM) Outsourcing Historic Market Size by Application (2017-2022)
5.2 Global Customer Relationship Management (CRM) Outsourcing Forecasted Market Size by Application (2023-2028) 6 North America
6.1 North America Customer Relationship Management (CRM) Outsourcing Market Size (2017-2028)
6.2 North America Customer Relationship Management (CRM) Outsourcing Market Size by Type
6.2.1 North America Customer Relationship Management (CRM) Outsourcing Market Size by Type (2017-2022)
6.2.2 North America Customer Relationship Management (CRM) Outsourcing Market Size by Type (2023-2028)
6.2.3 North America Customer Relationship Management (CRM) Outsourcing Market Share by Type (2017-2028)
6.3 North America Customer Relationship Management (CRM) Outsourcing Market Size by Application
6.3.1 North America Customer Relationship Management (CRM) Outsourcing Market Size by Application (2017-2022)
6.3.2 North America Customer Relationship Management (CRM) Outsourcing Market Size by Application (2023-2028)
6.3.3 North America Customer Relationship Management (CRM) Outsourcing Market Share by Application (2017-2028)
6.4 North America Customer Relationship Management (CRM) Outsourcing Market Size by Country
6.4.1 North America Customer Relationship Management (CRM) Outsourcing Market Size by Country (2017-2022)
6.4.2 North America Customer Relationship Management (CRM) Outsourcing Market Size by Country (2023-2028)
6.4.3 U.S.
6.4.4 Canada 7 Europe
7.1 Europe Customer Relationship Management (CRM) Outsourcing Market Size (2017-2028)
7.2 Europe Customer Relationship Management (CRM) Outsourcing Market Size by Type
7.2.1 Europe Customer Relationship Management (CRM) Outsourcing Market Size by Type (2017-2022)
7.2.2 Europe Customer Relationship Management (CRM) Outsourcing Market Size by Type (2023-2028)
7.2.3 Europe Customer Relationship Management (CRM) Outsourcing Market Share by Type (2017-2028)
7.3 Europe Customer Relationship Management (CRM) Outsourcing Market Size by Application
7.3.1 Europe Customer Relationship Management (CRM) Outsourcing Market Size by Application (2017-2022)
7.3.2 Europe Customer Relationship Management (CRM) Outsourcing Market Size by Application (2023-2028)
7.3.3 Europe Customer Relationship Management (CRM) Outsourcing Market Share by Application (2017-2028)
7.4 Europe Customer Relationship Management (CRM) Outsourcing Market Size by Country
7.4.1 Europe Customer Relationship Management (CRM) Outsourcing Market Size by Country (2017-2022)
7.4.2 Europe Customer Relationship Management (CRM) Outsourcing Market Size by Country (2023-2028)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries 8 Asia-Pacific
8.1 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size (2017-2028)
8.2 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size by Type
8.2.1 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size by Type (2017-2022)
8.2.2 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size by Type (2023-2028)
8.2.3 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Share by Type (2017-2028)
8.3 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size by Application
8.3.1 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size by Application (2017-2022)
8.3.2 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size by Application (2023-2028)
8.3.3 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Share by Application (2017-2028)
8.4 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size by Region
8.4.1 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size by Region (2017-2022)
8.4.2 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size by Region (2023-2028)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia 9 Latin America
9.1 Latin America Customer Relationship Management (CRM) Outsourcing Market Size (2017-2028)
9.2 Latin America Customer Relationship Management (CRM) Outsourcing Market Size by Type
9.2.1 Latin America Customer Relationship Management (CRM) Outsourcing Market Size by Type (2017-2022)
9.2.2 Latin America Customer Relationship Management (CRM) Outsourcing Market Size by Type (2023-2028)
9.2.3 Latin America Customer Relationship Management (CRM) Outsourcing Market Share by Type (2017-2028)
9.3 Latin America Customer Relationship Management (CRM) Outsourcing Market Size by Application
9.3.1 Latin America Customer Relationship Management (CRM) Outsourcing Market Size by Application (2017-2022)
9.3.2 Latin America Customer Relationship Management (CRM) Outsourcing Market Size by Application (2023-2028)
9.3.3 Latin America Customer Relationship Management (CRM) Outsourcing Market Share by Application (2017-2028)
9.4 Latin America Customer Relationship Management (CRM) Outsourcing Market Size by Country
9.4.1 Latin America Customer Relationship Management (CRM) Outsourcing Market Size by Country (2017-2022)
9.4.2 Latin America Customer Relationship Management (CRM) Outsourcing Market Size by Country (2023-2028)
9.4.3 Mexico
9.4.4 Brazil 10 Middle East & Africa
10.1 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size (2017-2028)
10.2 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size by Type
10.2.1 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size by Type (2017-2022)
10.2.2 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size by Type (2023-2028)
10.2.3 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Share by Type (2017-2028)
10.3 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size by Application
10.3.1 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size by Application (2017-2022)
10.3.2 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size by Application (2023-2028)
10.3.3 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Share by Application (2017-2028)
10.4 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size by Country
10.4.1 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size by Country (2017-2022)
10.4.2 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size by Country (2023-2028)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE 11 Key Players Profiles
11.1 IBM
11.1.1 IBM Company Details
11.1.2 IBM Business Overview
11.1.3 IBM Customer Relationship Management (CRM) Outsourcing Introduction
11.1.4 IBM Revenue in Customer Relationship Management (CRM) Outsourcing Business (2017-2022)
11.1.5 IBM Recent Developments
11.2 Accenture
11.2.1 Accenture Company Details
11.2.2 Accenture Business Overview
11.2.3 Accenture Customer Relationship Management (CRM) Outsourcing Introduction
11.2.4 Accenture Revenue in Customer Relationship Management (CRM) Outsourcing Business (2017-2022)
11.2.5 Accenture Recent Developments
11.3 Cognizant
11.3.1 Cognizant Company Details
11.3.2 Cognizant Business Overview
11.3.3 Cognizant Customer Relationship Management (CRM) Outsourcing Introduction
11.3.4 Cognizant Revenue in Customer Relationship Management (CRM) Outsourcing Business (2017-2022)
11.3.5 Cognizant Recent Developments
11.4 Infosys
11.4.1 Infosys Company Details
11.4.2 Infosys Business Overview
11.4.3 Infosys Customer Relationship Management (CRM) Outsourcing Introduction
11.4.4 Infosys Revenue in Customer Relationship Management (CRM) Outsourcing Business (2017-2022)
11.4.5 Infosys Recent Developments
11.5 HCL Technologies
11.5.1 HCL Technologies Company Details
11.5.2 HCL Technologies Business Overview
11.5.3 HCL Technologies Customer Relationship Management (CRM) Outsourcing Introduction
11.5.4 HCL Technologies Revenue in Customer Relationship Management (CRM) Outsourcing Business (2017-2022)
11.5.5 HCL Technologies Recent Developments 12 Analyst's Viewpoints/Conclusions 13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Author Details
13.3 Disclaimer
