Chapter/Section Purchase

1 Introduction to Research & Analysis Reports
1.1 Customer Journey Management Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Journey Management Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Journey Management Overall Market Size
2.1 Global Customer Journey Management Market Size: 2021 VS 2028
2.2 Global Customer Journey Management Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Journey Management Players in Global Market
3.2 Top Global Customer Journey Management Companies Ranked by Revenue
3.3 Global Customer Journey Management Revenue by Companies
3.4 Top 3 and Top 5 Customer Journey Management Companies in Global Market, by Revenue in 2021
3.5 Global Companies Customer Journey Management Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Journey Management Players in Global Market
3.6.1 List of Global Tier 1 Customer Journey Management Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Journey Management Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Customer Journey Management Market Size Markets, 2021 & 2028
4.1.2 Cloud-based
4.1.3 On-premise
4.2 By Type - Global Customer Journey Management Revenue & Forecasts
4.2.1 By Type - Global Customer Journey Management Revenue, 2017-2022
4.2.2 By Type - Global Customer Journey Management Revenue, 2023-2028
4.2.3 By Type - Global Customer Journey Management Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Journey Management Market Size, 2021 & 2028
5.1.2 Automotive and Transport
5.1.3 Business and Finance
5.1.4 Chemicals
5.1.5 Consumer Goods and Services
5.1.6 Food and Beverage
5.1.7 Government and Public Sector
5.1.8 Others
5.2 By Application - Global Customer Journey Management Revenue & Forecasts
5.2.1 By Application - Global Customer Journey Management Revenue, 2017-2022
5.2.2 By Application - Global Customer Journey Management Revenue, 2023-2028
5.2.3 By Application - Global Customer Journey Management Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Customer Journey Management Market Size, 2021 & 2028
6.2 By Region - Global Customer Journey Management Revenue & Forecasts
6.2.1 By Region - Global Customer Journey Management Revenue, 2017-2022
6.2.2 By Region - Global Customer Journey Management Revenue, 2023-2028
6.2.3 By Region - Global Customer Journey Management Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Customer Journey Management Revenue, 2017-2028
6.3.2 US Customer Journey Management Market Size, 2017-2028
6.3.3 Canada Customer Journey Management Market Size, 2017-2028
6.3.4 Mexico Customer Journey Management Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Customer Journey Management Revenue, 2017-2028
6.4.2 Germany Customer Journey Management Market Size, 2017-2028
6.4.3 France Customer Journey Management Market Size, 2017-2028
6.4.4 U.K. Customer Journey Management Market Size, 2017-2028
6.4.5 Italy Customer Journey Management Market Size, 2017-2028
6.4.6 Russia Customer Journey Management Market Size, 2017-2028
6.4.7 Nordic Countries Customer Journey Management Market Size, 2017-2028
6.4.8 Benelux Customer Journey Management Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Customer Journey Management Revenue, 2017-2028
6.5.2 China Customer Journey Management Market Size, 2017-2028
6.5.3 Japan Customer Journey Management Market Size, 2017-2028
6.5.4 South Korea Customer Journey Management Market Size, 2017-2028
6.5.5 Southeast Asia Customer Journey Management Market Size, 2017-2028
6.5.6 India Customer Journey Management Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Customer Journey Management Revenue, 2017-2028
6.6.2 Brazil Customer Journey Management Market Size, 2017-2028
6.6.3 Argentina Customer Journey Management Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Journey Management Revenue, 2017-2028
6.7.2 Turkey Customer Journey Management Market Size, 2017-2028
6.7.3 Israel Customer Journey Management Market Size, 2017-2028
6.7.4 Saudi Arabia Customer Journey Management Market Size, 2017-2028
6.7.5 UAE Customer Journey Management Market Size, 2017-2028
7 Players Profiles
7.1 Adob??e Inc.
7.1.1 Adob??e Inc. Corporate Summary
7.1.2 Adob??e Inc. Business Overview
7.1.3 Adob??e Inc. Customer Journey Management Major Product Offerings
7.1.4 Adob??e Inc. Customer Journey Management Revenue in Global Market (2017-2022)
7.1.5 Adob??e Inc. Key News
7.2 CustomerThink Corp.
7.2.1 CustomerThink Corp. Corporate Summary
7.2.2 CustomerThink Corp. Business Overview
7.2.3 CustomerThink Corp. Customer Journey Management Major Product Offerings
7.2.4 CustomerThink Corp. Customer Journey Management Revenue in Global Market (2017-2022)
7.2.5 CustomerThink Corp. Key News
7.3 Genesys
7.3.1 Genesys Corporate Summary
7.3.2 Genesys Business Overview
7.3.3 Genesys Customer Journey Management Major Product Offerings
7.3.4 Genesys Customer Journey Management Revenue in Global Market (2017-2022)
7.3.5 Genesys Key News
7.4 HCL Technologies Limited
7.4.1 HCL Technologies Limited Corporate Summary
7.4.2 HCL Technologies Limited Business Overview
7.4.3 HCL Technologies Limited Customer Journey Management Major Product Offerings
7.4.4 HCL Technologies Limited Customer Journey Management Revenue in Global Market (2017-2022)
7.4.5 HCL Technologies Limited Key News
7.5 Medallia Inc.
7.5.1 Medallia Inc. Corporate Summary
7.5.2 Medallia Inc. Business Overview
7.5.3 Medallia Inc. Customer Journey Management Major Product Offerings
7.5.4 Medallia Inc. Customer Journey Management Revenue in Global Market (2017-2022)
7.5.5 Medallia Inc. Key News
7.6 MoEngage, Inc.
7.6.1 MoEngage, Inc. Corporate Summary
7.6.2 MoEngage, Inc. Business Overview
7.6.3 MoEngage, Inc. Customer Journey Management Major Product Offerings
7.6.4 MoEngage, Inc. Customer Journey Management Revenue in Global Market (2017-2022)
7.6.5 MoEngage, Inc. Key News
7.7 NEC Corporation
7.7.1 NEC Corporation Corporate Summary
7.7.2 NEC Corporation Business Overview
7.7.3 NEC Corporation Customer Journey Management Major Product Offerings
7.7.4 NEC Corporation Customer Journey Management Revenue in Global Market (2017-2022)
7.7.5 NEC Corporation Key News
7.8 NICE Ltd.
7.8.1 NICE Ltd. Corporate Summary
7.8.2 NICE Ltd. Business Overview
7.8.3 NICE Ltd. Customer Journey Management Major Product Offerings
7.8.4 NICE Ltd. Customer Journey Management Revenue in Global Market (2017-2022)
7.8.5 NICE Ltd. Key News
7.9 Oracle Corporation
7.9.1 Oracle Corporation Corporate Summary
7.9.2 Oracle Corporation Business Overview
7.9.3 Oracle Corporation Customer Journey Management Major Product Offerings
7.9.4 Oracle Corporation Customer Journey Management Revenue in Global Market (2017-2022)
7.9.5 Oracle Corporation Key News
7.10 Pegasystems Inc.
7.10.1 Pegasystems Inc. Corporate Summary
7.10.2 Pegasystems Inc. Business Overview
7.10.3 Pegasystems Inc. Customer Journey Management Major Product Offerings
7.10.4 Pegasystems Inc. Customer Journey Management Revenue in Global Market (2017-2022)
7.10.5 Pegasystems Inc. Key News
7.11 Quadient Group
7.11.1 Quadient Group Corporate Summary
7.11.2 Quadient Group Business Overview
7.11.3 Quadient Group Customer Journey Management Major Product Offerings
7.11.4 Quadient Group Customer Journey Management Revenue in Global Market (2017-2022)
7.11.5 Quadient Group Key News
7.12 Salesforce.com, Inc.
7.12.1 Salesforce.com, Inc. Corporate Summary
7.12.2 Salesforce.com, Inc. Business Overview
7.12.3 Salesforce.com, Inc. Customer Journey Management Major Product Offerings
7.12.4 Salesforce.com, Inc. Customer Journey Management Revenue in Global Market (2017-2022)
7.12.5 Salesforce.com, Inc. Key News
7.13 SAP SE
7.13.1 SAP SE Corporate Summary
7.13.2 SAP SE Business Overview
7.13.3 SAP SE Customer Journey Management Major Product Offerings
7.13.4 SAP SE Customer Journey Management Revenue in Global Market (2017-2022)
7.13.5 SAP SE Key News
7.14 SAS Institute Inc.
7.14.1 SAS Institute Inc. Corporate Summary
7.14.2 SAS Institute Inc. Business Overview
7.14.3 SAS Institute Inc. Customer Journey Management Major Product Offerings
7.14.4 SAS Institute Inc. Customer Journey Management Revenue in Global Market (2017-2022)
7.14.5 SAS Institute Inc. Key News
7.15 SVMK Inc.
7.15.1 SVMK Inc. Corporate Summary
7.15.2 SVMK Inc. Business Overview
7.15.3 SVMK Inc. Customer Journey Management Major Product Offerings
7.15.4 SVMK Inc. Customer Journey Management Revenue in Global Market (2017-2022)
7.15.5 SVMK Inc. Key News
7.16 Thematic Analysis Inc.
7.16.1 Thematic Analysis Inc. Corporate Summary
7.16.2 Thematic Analysis Inc. Business Overview
7.16.3 Thematic Analysis Inc. Customer Journey Management Major Product Offerings
7.16.4 Thematic Analysis Inc. Customer Journey Management Revenue in Global Market (2017-2022)
7.16.5 Thematic Analysis Inc. Key News
7.17 Totango, Inc.
7.17.1 Totango, Inc. Corporate Summary
7.17.2 Totango, Inc. Business Overview
7.17.3 Totango, Inc. Customer Journey Management Major Product Offerings
7.17.4 Totango, Inc. Customer Journey Management Revenue in Global Market (2017-2022)
7.17.5 Totango, Inc. Key News
7.18 UXPressia Inc.
7.18.1 UXPressia Inc. Corporate Summary
7.18.2 UXPressia Inc. Business Overview
7.18.3 UXPressia Inc. Customer Journey Management Major Product Offerings
7.18.4 UXPressia Inc. Customer Journey Management Revenue in Global Market (2017-2022)
7.18.5 UXPressia Inc. Key News
7.19 Verint group
7.19.1 Verint group Corporate Summary
7.19.2 Verint group Business Overview
7.19.3 Verint group Customer Journey Management Major Product Offerings
7.19.4 Verint group Customer Journey Management Revenue in Global Market (2017-2022)
7.19.5 Verint group Key News
7.20 WalkMe Inc
7.20.1 WalkMe Inc Corporate Summary
7.20.2 WalkMe Inc Business Overview
7.20.3 WalkMe Inc Customer Journey Management Major Product Offerings
7.20.4 WalkMe Inc Customer Journey Management Revenue in Global Market (2017-2022)
7.20.5 WalkMe Inc Key News
7.21 Zendesk Inc.
7.21.1 Zendesk Inc. Corporate Summary
7.21.2 Zendesk Inc. Business Overview
7.21.3 Zendesk Inc. Customer Journey Management Major Product Offerings
7.21.4 Zendesk Inc. Customer Journey Management Revenue in Global Market (2017-2022)
7.21.5 Zendesk Inc. Key News
7.22 Zoho Corporation Pvt. Ltd
7.22.1 Zoho Corporation Pvt. Ltd Corporate Summary
7.22.2 Zoho Corporation Pvt. Ltd Business Overview
7.22.3 Zoho Corporation Pvt. Ltd Customer Journey Management Major Product Offerings
7.22.4 Zoho Corporation Pvt. Ltd Customer Journey Management Revenue in Global Market (2017-2022)
7.22.5 Zoho Corporation Pvt. Ltd Key News
7.23 Qmatic
7.23.1 Qmatic Corporate Summary
7.23.2 Qmatic Business Overview
7.23.3 Qmatic Customer Journey Management Major Product Offerings
7.23.4 Qmatic Customer Journey Management Revenue in Global Market (2017-2022)
7.23.5 Qmatic Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer