Chapter/Section Purchase

1 Introduction to Research & Analysis Reports
1.1 Customer Communication Management (CCM) Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Communication Management (CCM) Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Communication Management (CCM) Overall Market Size
2.1 Global Customer Communication Management (CCM) Market Size: 2021 VS 2028
2.2 Global Customer Communication Management (CCM) Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Communication Management (CCM) Players in Global Market
3.2 Top Global Customer Communication Management (CCM) Companies Ranked by Revenue
3.3 Global Customer Communication Management (CCM) Revenue by Companies
3.4 Top 3 and Top 5 Customer Communication Management (CCM) Companies in Global Market, by Revenue in 2021
3.5 Global Companies Customer Communication Management (CCM) Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Communication Management (CCM) Players in Global Market
3.6.1 List of Global Tier 1 Customer Communication Management (CCM) Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Communication Management (CCM) Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Customer Communication Management (CCM) Market Size Markets, 2021 & 2028
4.1.2 Cloud Based
4.1.3 On-Premise
4.2 By Type - Global Customer Communication Management (CCM) Revenue & Forecasts
4.2.1 By Type - Global Customer Communication Management (CCM) Revenue, 2017-2022
4.2.2 By Type - Global Customer Communication Management (CCM) Revenue, 2023-2028
4.2.3 By Type - Global Customer Communication Management (CCM) Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Communication Management (CCM) Market Size, 2021 & 2028
5.1.2 Large Enterprises
5.1.3 SMEs
5.2 By Application - Global Customer Communication Management (CCM) Revenue & Forecasts
5.2.1 By Application - Global Customer Communication Management (CCM) Revenue, 2017-2022
5.2.2 By Application - Global Customer Communication Management (CCM) Revenue, 2023-2028
5.2.3 By Application - Global Customer Communication Management (CCM) Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Customer Communication Management (CCM) Market Size, 2021 & 2028
6.2 By Region - Global Customer Communication Management (CCM) Revenue & Forecasts
6.2.1 By Region - Global Customer Communication Management (CCM) Revenue, 2017-2022
6.2.2 By Region - Global Customer Communication Management (CCM) Revenue, 2023-2028
6.2.3 By Region - Global Customer Communication Management (CCM) Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Customer Communication Management (CCM) Revenue, 2017-2028
6.3.2 US Customer Communication Management (CCM) Market Size, 2017-2028
6.3.3 Canada Customer Communication Management (CCM) Market Size, 2017-2028
6.3.4 Mexico Customer Communication Management (CCM) Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Customer Communication Management (CCM) Revenue, 2017-2028
6.4.2 Germany Customer Communication Management (CCM) Market Size, 2017-2028
6.4.3 France Customer Communication Management (CCM) Market Size, 2017-2028
6.4.4 U.K. Customer Communication Management (CCM) Market Size, 2017-2028
6.4.5 Italy Customer Communication Management (CCM) Market Size, 2017-2028
6.4.6 Russia Customer Communication Management (CCM) Market Size, 2017-2028
6.4.7 Nordic Countries Customer Communication Management (CCM) Market Size, 2017-2028
6.4.8 Benelux Customer Communication Management (CCM) Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Customer Communication Management (CCM) Revenue, 2017-2028
6.5.2 China Customer Communication Management (CCM) Market Size, 2017-2028
6.5.3 Japan Customer Communication Management (CCM) Market Size, 2017-2028
6.5.4 South Korea Customer Communication Management (CCM) Market Size, 2017-2028
6.5.5 Southeast Asia Customer Communication Management (CCM) Market Size, 2017-2028
6.5.6 India Customer Communication Management (CCM) Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Customer Communication Management (CCM) Revenue, 2017-2028
6.6.2 Brazil Customer Communication Management (CCM) Market Size, 2017-2028
6.6.3 Argentina Customer Communication Management (CCM) Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Communication Management (CCM) Revenue, 2017-2028
6.7.2 Turkey Customer Communication Management (CCM) Market Size, 2017-2028
6.7.3 Israel Customer Communication Management (CCM) Market Size, 2017-2028
6.7.4 Saudi Arabia Customer Communication Management (CCM) Market Size, 2017-2028
6.7.5 UAE Customer Communication Management (CCM) Market Size, 2017-2028
7 Players Profiles
7.1 Front
7.1.1 Front Corporate Summary
7.1.2 Front Business Overview
7.1.3 Front Customer Communication Management (CCM) Major Product Offerings
7.1.4 Front Customer Communication Management (CCM) Revenue in Global Market (2017-2022)
7.1.5 Front Key News
7.2 RingCentral Engage
7.2.1 RingCentral Engage Corporate Summary
7.2.2 RingCentral Engage Business Overview
7.2.3 RingCentral Engage Customer Communication Management (CCM) Major Product Offerings
7.2.4 RingCentral Engage Customer Communication Management (CCM) Revenue in Global Market (2017-2022)
7.2.5 RingCentral Engage Key News
7.3 Adobe Experience Manager
7.3.1 Adobe Experience Manager Corporate Summary
7.3.2 Adobe Experience Manager Business Overview
7.3.3 Adobe Experience Manager Customer Communication Management (CCM) Major Product Offerings
7.3.4 Adobe Experience Manager Customer Communication Management (CCM) Revenue in Global Market (2017-2022)
7.3.5 Adobe Experience Manager Key News
7.4 Messenger People
7.4.1 Messenger People Corporate Summary
7.4.2 Messenger People Business Overview
7.4.3 Messenger People Customer Communication Management (CCM) Major Product Offerings
7.4.4 Messenger People Customer Communication Management (CCM) Revenue in Global Market (2017-2022)
7.4.5 Messenger People Key News
7.5 NewVoiceMedia Platform
7.5.1 NewVoiceMedia Platform Corporate Summary
7.5.2 NewVoiceMedia Platform Business Overview
7.5.3 NewVoiceMedia Platform Customer Communication Management (CCM) Major Product Offerings
7.5.4 NewVoiceMedia Platform Customer Communication Management (CCM) Revenue in Global Market (2017-2022)
7.5.5 NewVoiceMedia Platform Key News
7.6 PlanetPress Connect
7.6.1 PlanetPress Connect Corporate Summary
7.6.2 PlanetPress Connect Business Overview
7.6.3 PlanetPress Connect Customer Communication Management (CCM) Major Product Offerings
7.6.4 PlanetPress Connect Customer Communication Management (CCM) Revenue in Global Market (2017-2022)
7.6.5 PlanetPress Connect Key News
7.7 Bdoc Suite
7.7.1 Bdoc Suite Corporate Summary
7.7.2 Bdoc Suite Business Overview
7.7.3 Bdoc Suite Customer Communication Management (CCM) Major Product Offerings
7.7.4 Bdoc Suite Customer Communication Management (CCM) Revenue in Global Market (2017-2022)
7.7.5 Bdoc Suite Key News
7.8 Avaya Context Store Snap-in
7.8.1 Avaya Context Store Snap-in Corporate Summary
7.8.2 Avaya Context Store Snap-in Business Overview
7.8.3 Avaya Context Store Snap-in Customer Communication Management (CCM) Major Product Offerings
7.8.4 Avaya Context Store Snap-in Customer Communication Management (CCM) Revenue in Global Market (2017-2022)
7.8.5 Avaya Context Store Snap-in Key News
7.9 EngageOne
7.9.1 EngageOne Corporate Summary
7.9.2 EngageOne Business Overview
7.9.3 EngageOne Customer Communication Management (CCM) Major Product Offerings
7.9.4 EngageOne Customer Communication Management (CCM) Revenue in Global Market (2017-2022)
7.9.5 EngageOne Key News
7.10 FICO
7.10.1 FICO Corporate Summary
7.10.2 FICO Business Overview
7.10.3 FICO Customer Communication Management (CCM) Major Product Offerings
7.10.4 FICO Customer Communication Management (CCM) Revenue in Global Market (2017-2022)
7.10.5 FICO Key News
7.11 Messagepoint
7.11.1 Messagepoint Corporate Summary
7.11.2 Messagepoint Business Overview
7.11.3 Messagepoint Customer Communication Management (CCM) Major Product Offerings
7.11.4 Messagepoint Customer Communication Management (CCM) Revenue in Global Market (2017-2022)
7.11.5 Messagepoint Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer